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    Richter Amy

    3.0 (1 review)

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    5

    4 years ago

    Nice doctor but getting a hold of the office is a nightmare. I cannot be the only one experiencing communication issues. Not good at all.

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    Bellamy Brook MD

    Bellamy Brook MD

    1.0(2 reviews)
    0.0 mi

    Went into Dr. Brook's office today to discuss blood work results.I recently started taking 3 new…read moremedications. Being already stressed and overwhelmed due to recent medical-related issues, I forgot the name of one of my medications. The doctor who I saw had the audacity give me a lecture about how to be a "big girl" and I should know every detail about my meds since I have a smart phone. I called my pharmacy and found out the name I couldn't remember. I understand it's bad on my part as the patient to remember the name of the medication, but it's completely disrespectful for a medical professional to lecture a patient the way that she did. I am a 29-year-old woman with a college degree who made a minor mistake that was easily fixed. No need for the flippant commentary. I think it may be time to save ties with Dr. Brook's office since some of his colleagues don't know how to be respectful.

    I spoke to one of the receptionists and she told me to walk in. Terrible staff! NP told me it was…read moreillegal for them to see me because I did not have my insurance card. I called Fidelis in the office and they told me that was a lie. I had this explained to them by Fidelis and they said that the doctor wanted to leave early and couldnt see me. So the NP would rather lie to a patient. The receptionist was exceptionally rude and laughing. I was ill and said it was urgent. There was 1 person in the waiting room. They are on my list of providers. Not sure what was going on there but I will never go back. I have never been treated so poorly

    Island Rheumatology and Osteoporosis

    Island Rheumatology and Osteoporosis

    4.3(22 reviews)
    0.0 mi

    Absolutely the best office staff, beautiful esthetics of the office as soon as I entered, the…read moresuper-fast time getting into see the N.P. Allie to the care I received! The waiting room was so soothing and beautifully decorated! I cannot say enough good things about the N.P. Alexandra Karl (I think she goes by Allie -and sorry if I spelled her name wrong)! Allie was so kind, so attentive, listened to every detail of my complicated medical history, and was SO knowledgeable from the moment I started talking to her. It was my first time there! She knew all of the questions to ask and when I explained all of my complicated issues, she was immediately on top of it and knew exactly what to ask and do for me, on each and every one of my issues that intertwine with each other. As well as being EXACTLY on point and understanding of what I needed from her (without me knowing of course, that is why I was there lol), she was super quick on her thinking and details of how she was going to proceed for my particular situation. Allie's calm demenor was so refreshing! I felt like she knew me for years - this is the best experience I have ever had with a Dr.'s office, she truly listened to me and cared about me from the moment she entered the room. Truly a genuine person as well as an excellent N.P. care provider. I would never go anywhere else, and I would recommend her to anyone who needs great Rheumatology care - I give her and the office staff way more than an A+++!

    I was referred to a rheumatologist, and was nervous about going. Craig Orofino put me at ease,…read morerevised all previous procedures and MRIs and specialists I'd consulted. He really listened, recommended some changes in medication and prescribed a new one. I was hopeful leaving and happily am starting to see an improvement. The office atmosphere was pleasant as was the whole staff.

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    Richter Amy - physicians - Updated May 2026

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