From the start, Jordan Brown was AMAZING. I built a hot tub online and then he called me the next…read moreday to let me know what they had in stock and helped me navigate to the M9 which is the model I wanted. We were not going to move in for 6 months, so they said they would hold it for us. Upon delivery, Shawn and his crew helped place and set the tub accordingly. We had minimal room, but Hot Tubs Northwest helped to make it a reality. Hats off to Jordan & his team!!!! Doug & Sharon Walker

I have had the best experience with Hot Tubs Northwest. As a first time hot tub user, there has…read morebeen some learning curves. They are so patient to educate me in how to properly care for and maintain my hot tub. We absolutely love our hot tub, and use it almost daily! My experience with the warranty has been amazing. They are so quick to fix warranty claims I've had. I can not recommend them enough. The best thing I did was to decide to work with a local company. They are fast, friendly, and always do the right thing. Get your self a hot tub from them!! I worked with Randy Skelton :)

Excellent value....outstanding communication with Joshua. He delivered early and was able to…read moredeliver with two of his employees who showed pride in their job. Exceeded all my expectations. Unit looks brand spanking new and running like a charm. Joshua went out of his way to insure I am a loyal customer from here on out

Pleased to have stumbled upon Ruland Dream Hot Tubs and Spas by accident. Joshua was…read moreprofessional, courteous, competent and very willing to go out of his way to ensure customer service. I highly recommend Ruland Dream Hot Tubs and Spas. R. A. Larson

I purchased all my materials from to create my front yard water feature. They configured everything…read moreso I could easily figure everything out during my DYI install. They even spent more time when I had questions over the phone during my install. Highly Recommend!

I reached out to Waterfall Pond Supply for advice on preventing river otters from accessing our koi…read morepond. Butch provided a wealth of experience and creative solutions. I highly recommend Waterfall Pond Supply for their expertise!

I spoke with Ryan over the phone. I have a leak in my hot tub, because of the type of hot tub I…read morehave it would be very difficult to fix. He explained why - the hot tub is incased with only a small access under the controls. I really appreciated his time and his honesty. I will definitely call him for service when I get a new hot tub. He is very ethical, he could have charged me to come out and tell me the same thing.

Patriot's did an awesome job repairing our hot tub. They were very professional, very timely, kept…read moreus updated when parts came in and they were very efficient. Would definitely recommend them and use them again.

demon, the owner, was super friendly, helpful, and knowledgeable. We had some specific needs for…read moreinstallation, and he worked with us every step of the way until we were completely satisfied, even to the point of coming out to help the installation himself and make sure it went without a hitch. Given the quality of service, I would have expected to be charged a little more, but the spa prices were similar or better than other dealers even just up the street! I would not hesitate to recommend this dealer to anyone interested in buying a hot tub. Ours has been great, and I really could not have asked for more. We did a lot of research on the internet and in person, visiting dealers all around tacoma, and in the end Elite Spas Northwest was the best option by far.

From the owner: We provide the highest quality, full service custom built-in hot tub, swim spa and canine…read morehydotherapy sales in the Northwest. We serve our customers with honesty and integrity, supplying them with personalized, professional products and services to meet their needs. Our technicians are licensed and bonded electricians with over 25 years experience. We have a full service department to repair hot tubs, swimming pools and swim spas; we cover all areas of repair, both plumbing and mechanical. We service all areas of King and Snohomish counties.

Jesus and his team came in a rescued our pool project! We had gone with another contractor that…read moredidn't work out after being under construction for 1.5 years. We were at a complete loss as to how to get this project completed. Jesus was professional, detailed orientated, artistic, and returned calls within minutes, and completed our pool within a timely manner. We highly recommend Prestigious Pools!

Jerry (the owner) was very responsive, punctual, and clear when I contacted him to discuss a…read morecomplete refurbish of a 50 year old 22,000 gallon 18'x 36' inground pool in the Seattle area. The bid included replacement of coping, new skimmer, re-tile, re-plaster, and replacement of old electric heater with new heat pump. The bid detailed the cost of each phase of the project so that I could choose which phases I wanted (could afford) to complete. In the end I chose to complete the entire list and Jerry installed the new skimmer ($2250) for free. Jerry uses a combination of his own crew and subcontractors (coping and plastering) on my project. One can tell Jerry takes great pride in his work. He took the time necessary to make sure I understood the maintenance and water balancing of a new pool. When I decided to replace the 15 year old pool pump with a new SuperFlo VS motor he gave me a bid but did not balk when I decided to replace it myself. He even looked over my work to make sure it was done properly. I would end by saying that Jerry was very competitive in pricing (half that of AquaQuip) and in the same range of other contractors, but his customer service and communication was far better than other private contractors. I would have no hesitation recommending Prestigious Pools with the full 5 stars.

My roof cleaning would not have been doable without the water delivery. The delivery was on time…read moreand exactly as needed as they coordinated with the other contractor. A great find!

From the owner: We provide transportation of Potable drinking water from one of the public utilities to your home…read moreholding tank, your swimming pool or hot tub, to commercial job sites, and other areas not listed. We are available for normal business hours but also offer after hours emergency response as well.

POOL MAINTENANCE AND REPAIR. They install and maintain…read morepools as well as pool equiptment. But only what they have installed. Used to have them maintain my pool till I started doing it myself. They did a good job. I bid out some installations to them but they came in too high. So four stars. Cheers

Told me my 350 gallon stand alone hot tub is "portable" and they don't work on them?? I have had…read morepumps replaced, heater replaced. By other hot tub places??? Very unprofessional

I was out of town and placed an order online. For convenience I opted to have the order shipped to…read moremy home. I had an estimated delivery time of two days for the full order minus one extension cord that would be delayed. After paying an ungodly amount for shipping I waited. After two days part of my order showed up. I texted the help line to find out where the rest was. As with all farmed out support lines they were no help at all. I waited until the next day to call the store directly only to them find out that they said *I* was supposed to call them to have lumber delivered and on top of that there's no estimated time for the delivery I have to make myself available the whole day. NO WHERE and at no time was I told to call the store directly during my online purchase. I'm still waiting on my lumber, hopefully, it'll be here tomorrow. I will *never* order from here again.

Service was excellent, staff very friendly and helpful. Found everything we were looking for plus…read moremore.