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    Rich's Custom Upholstery

    3.7 (69 reviews)
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    Services - Rich's Custom Upholstery

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    Nathan L.

    I needed a front head seat readjustment for my new 2024 Tesla Model Y. Moe knocked it out of the park for a very reasonable price! I was a first-time customer but from the first email to payment, everything was great - would absolutely recommend, especially to new Tesla owners. Thanks again!

    POS , scumbag shop!!!!!
    Tori B.

    Since this vehicle was built to be a show car, not a daily driver, I didn't inspect their work thoroughly enough when I picked up my car. I just noticed this big hole in the brand new carpet that I supplied, fully intact. And these Pos, scumbags had the nerve to charge me double what the agreed price was!! If you spend a dime with these clown's you deserve what you get.

    Rich's redid the seats in my 1972 Porsche 914. They were friendly, helpful, quick and did great work. I highly recommend them!

    I went to Richs' to have a top made for my boat, Moe said he could get the job done in 2 weeks and hell have a guy come to me. $2800 and 4 months later this is the job Rich's put their name on. gave him 12 months to make it right. I had to pay a different shop and trade for a car to redo the entire top. This is what riches custom upholstery was willing to put the Rich's name on. (Please note that's actually blue sharpie that was used to color white sewing thread) Moe also accused me of stepping on his toes and changing the order (i asked for a couple of zippers installed). well of course I'm going to make sure the job is done right and here's why.

    The new flooring material is comfortable and seems like it will be durable.

    My wife and I came to Rich's Custom Upholstery to get help with an older vehicle with tired upholstery and flooring. We've been reaching out to other vendors to address other issues such as curtains (it's a campervan!), electronics and body work. I suppose everyone is trying to get service from these vendors with different approaches. What we cared about most was quality work and materials - getting the results we wanted. We took delivery of our van from Rich's on March 4 this year. Since then, we've been shaking down the van, including the newly reupholstered seats and floor coverings. We think the fit and finish has turned out very well and is primarily why we give a 5 star rating. Moe is the proprietor and we think April was maybe his daughter working in the office. While Moe takes his work seriously and is a busy guy, he was open to answering questions and giving us the time we needed. We requested flooring material that was more plush than the existing flooring. The implications for fit and finish with drawers and doors on the cabinet and bench bed base was probably the largest source of anxiety for us. I know Rich had to disassemble the bench to get the fit and finish right. After two plus months of use, we are happy with full access to the drawers and cabinets. The seating upholstery has shown no signs of stretching or twisting. The heated seats Moe added are invisible in the upholstery fit. The material quality was a definite uptick from what we had before. We did have for us what was a minor flaw at delivery time. Dust from the job and being in the shop (we're guessing here!) covered the dash. Someone had started to clean it off with a rag, but hadn't finished - about half done. In the grand scheme of things no big deal for getting quality results.

    The interior on my 2000 BMW M5 was in terrible shape. There was a tear in the driver's seat and the sun had left most of the interior leather cracked and faded. Rich's Custom Upholstery replaced the torn driver's seat panel and then restored all of the damaged leather to nearly new-looking condition (much better than had expected given the original condition). Their estimates were accurate, the work was done perfectly on schedule and the people there are great to work with. Definitely recommended!

    New cloth top

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    4 months ago

    Moe is a really good guy. They re-treated the leather on my sofa to make it look new. Very courteous, very timely. They did a great job.

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    11 months ago

    I had a Miata top replaced year ago, done perfectly. Today had my wife's Prius drivers seat repaired looks like new. Great job Moe and Crew!

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    Moe P.

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    4 years ago

    Found the leak in my roof and replaced the headliner. Highly recommend!!! Fair and reasonable prices.

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    Page 1 of 2

    Ask the Community - Rich's Custom Upholstery

    Review Highlights - Rich's Custom Upholstery

    Moe and his crew would not let me off the hook until they were able to resolve the issue - which they did spectacularly!

    Mentioned in 26 reviews

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    I was calling around to find help for a convertible top that had a broken cross bow in the roof. I…read morehad bought the car a few months back and someone had done a JB weld "glued" type repair. So many repair shops did not answer their phones. I left messages and only about 1/2 called back. I did get a price quote from another shop but it was a price with a flat hourly rate. I felt I should call around a little more. When I called All City Convertibles Matt answered . Listened to the issue I had .Then He did his best to help me. I told him I lived in Puyallup. He said that he knew a shop that did really good work and it would be easier for me to get service a few minutes away rather than an hour or so drive. But if they could not help call him back and he would fix the top. So I called the other shopp but they were booked until after January. I called Matt back and he got me on the schedule. I drove up yesterday it took an hour and a half. Matt was there and got the car in immediately and started to work on it. About an hour and a half later he had the job wrapped up and I was on my way back home. Perfect! The reason I contacted All City Convertibles and Customs was because of how rare it is to see a company with 100% 5 star reviews. Yes price is important but it was not the driver to go there. It was the fact that they actually cared would talk to me and were there to help. I think when you read their reviews you will see that. Also they were very fair with the cost and actually a lot less than the flat rate I was quoted. If you need upholstery for your car boat etc or your convertible top worked on. This is the place. If I could give them 10 stars I would,

    Matt did a great job on the arm rest in an older Volvo I own and love. It looks better than factory…read morenow!! I will be taking another euro vehicle there next month.

    Sunmark Upholstery - Custom Crafted Upholstery for Cars, Trucks, SUVs, ATVs, RVs, Motorcycles, Boats & Watercraft, Aircraft, & more! 425-821-2400  SunmarkUp.com

    Sunmark Upholstery

    (28 reviews)

    The quote from this place came in literally in 6 times more than the lowest quote and 3 times…read morehigher than the next highest quote. Take that for what you will. No amount of handwaving and slick talk will convince me that they need that much time in labor and no parts. The time it would have taken them was 8 days - everywhere else was 2-4 days. I had my car taken apart, cleaned, dried, and detailed and out back together to a very high standard for less time and money. This is just a word or warning - shop around. When they quote you without even looking through an open door, that's when you know they have too much work to give you a fair shake. Sure was a pretty building though!

    The last time I wrote a review as 2018, so for me to take the time to share about my experience…read morewith Sunmark as absolutely life changing is coming from a place a true sincerity of my gratitude for their business. My car has been suffering from internal leaking, everything (floorboards, seats, etc) was perpetually damp, starting to get musky, molding and unsafe to drive in. I took my car to Sunmark and Dave couldn't have been more helpful. He was upfront, gave me a full rundown of what the plan was, gave me fair pricing, and was true to his word with the plan. He even went the extra mile and fixed a minor issue with my trunk another autoshop was going overcharge me for. I am stunned with the results. I feel like I have a brand new car. Their attention to detail is outstanding and meticulous. I am so glad I found this place. I will be sending everyone I know here. I couldn't be happier with the work they provided. Thank you so much, Dave and crew.

    Rich's Custom Upholstery - autoupholstery - Updated May 2026

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