It was my first time to see a show here. Getting a ticket online was hassle free yet I think…read moregetting a ticket through the phone costs less. Check in was quick and I was assisted to my assigned seat for the show. The earlier you buy tickets, the better seats you get. My reservation was at 1:30PM for the meal before the show that started at 2PM. There's a minimum of $15 for food and drink per guest. Got the spinach pesto tortellini and added chicken. It was okay; I think it's overpriced. 20% service charge is automatic; service was not bad but neither is it excellent. I enjoyed Patti Austin's show. I might come back for other artists.

The ambiance was great, food was good, and the service was on point…read more It was an all around great evening.

Went to the Broadberry for the first time for a concert! It is a pretty large space with a small…read morestage leading to a very intimate experience. Apparently the capacity is 500 so be prepared to be close to others if your show is sold out! Showed up early prior to doors opening to ensure we got a good spot which is a must especially if you'd like to be close to the stage. The staff was really friendly and set up barricades by the door which helped corral the line. I loved that they had a metal detector set up and a security check point. I felt very safe and comfortable the whole time. I will say be prepared to stand for an extended period especially if you show up early. There is little to no seating available and as show time nears it is practically standing room only. So wear comfy shoes! Overall it's a nice venue and I am glad we have it as an option here in Richmond!

More customer care and service, attention to detail. tone down band volume and provide free ear…read moreplugs (so cheap anyway!), venue too narrow, coat area a mess (coats and personal items can be stolen or accidentally taken), don't make customers guess what is going on, make each night the best, stop hurting our ears, decrease prices of food and drinks - too expensive, pump up staff for events that will pass to our/the customers experience, spruce up outside and ensure safety - public but seedy area, increase overall mood especially if a big event and pay attention to detail, ensure advertisements online match up with what takes place - things were missed, improve attention to detail for the events to make it nice for customers ensuring every detail plays out - some folks it is a big deal to have those details and if it helps one customer overall it should be done, everyone on the same page, make going a better value, attract younger crowds and don't hurt their ears!

Date night to see comedian Kathy Griffin at the National Theatre in downtown Richmond. Great show…read morehowever after 2-1/2 hours of sitting on a hard uncomfortable folding chair I was ready to go home!!! My butt is still numb, lol!!

I have been to The National numerous times over the years. It is a decent mid-sized venue that…read moregets some decent acts. But I am not comfortable there becuase of the audience space. When it is set up as standing room, as it is for most events, it is too crowded and "atmospheric" on the floor when everyone has been availing themselves of the bar's wares. When I was younger I would not have minded as much, but now standing for an hour or three is not my thing. BUT when they set the hall up with seating, as they did for Patton Oswalt's show last night, you have to deal with very cheap plastic folding chairs that put pressure in the wrong places and strain to hold folks of any above average size. I know, it's hard to please some people. Accoustically the hall is good. Bathrooms are cleanish. Ticketing was easy. Parking is a challenge.

Came in to hear Mose+Tennishu had a great time music was great service. Great place to hear some…read moregood music. Looking forward to coming back

Came here with friends and it seems like a cool spot, especially for an older crowd. We purchased…read moretickets expecting a jazz experience, but the music was not jazz at all, which was a bit disappointing. The art exhibitions were nice and definitely interesting to walk through. The charcuterie board we ordered was excellent and a highlight of the night. The location is also great for nightlife. That said, the drinks didn't quite hit the mark for me, and the service was inconsistent. We were told guests are expected to be quiet during the sets, yet another group was talking loudly and nothing was addressed, which felt a bit uneven. Overall, it's not a place I'd return to, and I wouldn't recommend it if you're looking for a more diverse crowd.

The venue provides an environment where you feel that "live music" connection with the artist as…read morewell as the other spectators. The bar staff moves the patrons through efficiently.

Caught a show at The Canal Club in Richmond last week for the first time, and it was such a fun…read moreexperience. From the outside, the building has this classic warehouse vibe that fits right in with the historic feel of the area. There's a big sign so you can't really miss it, and the overall look is super inviting if you're into that old-school industrial style. When you up to the entrance, you'll go up the stairs to find the staff checking your tickets. Once you're inside, the place opens up into a big, open floor plan with a solid mix of standing room and a few spots to sit along the wall. The layout works well for concerts, the sightlines are good, and everything feels close to the stage even if you're not right up front. The inside keeps that warehouse feel going. It's exposed brick, high ceilings, just a bit gritty in a cool way. The bar is off to the side and stretches pretty long, so grabbing a drink was quick! Bartenders were friendly and the drink selection covers the basics. Nothing wild, but you'll find everything you need for a good night out. I went to see Jutes for the first time, and it was such an awesome show. The energy in the room was electric, and the sound quality was surprisingly clear for a venue this size. Everyone seemed to be having a great time, and you could feel the crowd's excitement the whole set! This was definitely a solid spot for live music in Richmond. I love a small concert venue, and would definitely go back for another concert!

Gonna be a long one but a 1 star deserves an explanation -…read moreWent for Friday beers and banjos two weeks ago. My gf paid for a reserved table. When arriving no one was a the host stand to direct us to our table and the only person in Camel gear said he was a sound tech and couldn't help. Went back to the bar side and told the bartender our table number, he advised which table it was. There were several of us trying to get this sorted let me add Finally seated we had the same bartender come over to ask for orders. I inquired about the HH food specials that are posted at the bar Sun-Fri 3-7. The guy tells me they don't do HH on fridays. Ok... so he leaves while we browse the menu. Then another worker comes over and says sorry we double booked your table, you can't sit here. He also said, this happens all the time!! Maybe fix your system if it's an often occurrence. Yes a refund was issued but at this point the place is full, bar and all bar tables. So we stand with our drinks (3 of us) and hover by the bar looking for an opening so we can order food bc we're starving. Luckily in mins a table opens up. We sit down and wait and wait and wait. So I go to ask if there's table service or if we should order at the bar. No, there's table service. Finally the guy comes over takes our order for food. At this point from getting there to ordering it's been an hour and we are starving. We order the quesadilla, bbq tacos and cheesesteak. This takes another 45 mins.. ugh Food comes and isn't great. Tacos are super doused in bbq sauce and cheesesteak was bland. My gf is not a picky eater and she only ate one bite. The quesadilla seemed to be alright by her mom's standards. We finally get the bill, put out the card but the guy doesn't come back. My gf takes card to the bar to pay. Person 1 hands it to person 2, gf is standing there waiting to pay- never gets the bill/card back. Then person 2 asks my gf, what can I get you to drink. She says I'm trying to pay my bill, person 1 just gave it to you. Person 2 says, I don't have your card. Minutes later they determine she put it in front of another patron. Overall terrible experience. I'd still go back for a show. One that's standing room only

This establishment was super small on the outside but extremely large on the inside. I went for a…read moreshow and it was very well organized. The band they had , The Moment, was amazing! If I'm ever in the area, I will be returning to try the food and drinks.

This Friday date night found Carol, Carol's Mom Nancy and I at the Hippodrome Theater in downtown…read moreRichmond were we attend a play called "The Jury Experience" which apparently takes live theatre to the next level, as the audience becomes part of the show as jurors. As a member of the jury, we analysed witness testimonies, cross-examinations, and forensic evidence in a search for the truth. The case involves the accidental death of a pedestrian by an autonomous taxi vehicle and the subsequent man slaughter trail of the AI's developer. We the jurors voted using our phones along with QR codes concerning three key elements of the trail and finally to either convict or acquit. It was great fun however I wish the theater offered more comfortable seating!!!

Spent part of the day doing final setup and now it's time to open the doors for the special event…read more Food was amazing and the staff made it seem easy for us to enjoy the venue! Consider this place for your next event!

Cool and cheap dive bar in Richmond! Very grungy and rock. Lots of cool different things to see…read moreeverywhere. They were playing rock music when we came in and it was such a vibe. This is the kind of bar in Richmond that you want to get a PBR.

They asked me to tell everyone. Then, now, and forever…read more The worst service ever. Deal with it.

& JULIET plus popcorn Drinks, fun, and of late arrivals…read more Become a Season ticket holder for ALL the great shows

Great live show, as always. Tonight was, "The Wiz." Even up in the balcony, good sight lines and…read moreexcellent audio.

Very well organized entrance and lines, only one set of restrooms but it's huge not that far of a…read morewalk from the main seating area. Good sound but a little harsh on the treble.

I recently attended a concert here and really enjoyed the experience. Entry is easy, security…read morescreening is efficient, and the staff is very friendly and helpful. There are multiple concession options, and they have two separate merch booths. As expected, the concessions are a bit pricey, but not crazy expensive and the food I tried was pretty good. There doesn't seem to be a bad seat in the place, and the sound system is good. The only minor gripe is the parking. The venue is close to downtown and parking is a bit limited. That said, there is parking within a reasonable walking distance and there are several local places to eat before the show in the immediate area. Overall, I really enjoyed my visit here and would gladly see another show at this venue.