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    Richland Window & Doors

    3.5 (2 reviews)

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    Services - Richland Window & Doors

    Window installation

    Window replacement

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    Eldridge & Company

    Eldridge & Company

    (2 reviews)

    On November 2, 2023 we signed a contract for railings on the front steps leading up to the front…read moredoor. The total contract amount was $2680.00 and we were asked to pay half to cover the cost of the railings which we did. We were told that there should be no problem getting the materials and since it was a small job there should be no problem scheduling the job. My wife has attempted to contact the company 5 times. To date we have received 2 responses with no information regarding the job. They have to check on the material is the usual response. We still do not know if the railing and posts are on order. This is very frustrating.

    I signed a contract in November of 2023 for a fenced dog kennel. They asked for the material costs…read moreup front but like a fool I paid for the entire job thinking that a reputable family run business would be honest. I was told that the job could start the first week of December since I wanted it done before spring. When no one contacted me about actually scheduling the job I began calling. I was given many stories about the materials: they had all but the gate, they had some but not all the material, then they had none. I was told that they would follow up with supplier to see what the problem was. By February I told them to just forget it and return my money. I was told that they could not do that since they had used my money to order the materials. What reputable business doesn't have terms with their supplier? I was told that they would check with said supplier to see if they would be willing to refund the money. They were. I was also told that I would have to wait until they closed on a house they were selling to get the rest of my money. I have continued to call and leave messages, but to date (June 2024) I have not received a call back nor have I received a dime of my money back. This is getting to the point of being outright theft, not just shoddy business practices.

    Richland Window & Doors - windowsinstallation - Updated May 2026

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