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    Richelle's Salon and Day Spa

    4.5 (98 reviews)
    Closed • 9:00 am - 9:00 pm

    By appointment only

    Services - Richelle's Salon and Day Spa

    Bridal hair services

    Color only

    Cut and color

    Richelle's Salon and Day Spa Photos

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    Recommended Reviews - Richelle's Salon and Day Spa

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    Waiting area
    Vy Van K.

    Such an amazing couples spa experience. We were gifted this massage as a housewarming gift. Upon arrival we went into our separate changing rooms where we locked our personal items in a locker signed to us and changed into a fluffy robe and a pair of slippers. From there we went into the waiting room where there were light snacks and drinks including coffee, water and tea. Once our masseuses arrived we were brought to the massage room. We chose a Jacuzzi before the massage and had the option to BYOB but opted for hot tea from the waiting area instead. We had about 15 minutes to ourselves to enjoy the Jacuzzi before being swept away to relaxation land. The massage was amazing and just what we needed after a stressful few weeks of packing, moving and unpacking. We were the only ones there it seemed during the week so it felt very exclusive. Highly recommend!

    Waiting room is cozy.
    Jenn L.

    I've been here 3 times - twice for hair appointments and once for an eyebrow wax. Haven't experienced a massage or other services here yet. First - Kaitlyn is a hair color Goddess! She has twice coached me through picking out hair color - and each time I walked out super impressed with the color and shine! Which, is a big deal - as I've only had my hair colored one other time. First hair appointment was great - awesome cut and color! Got compliments for weeks! Woot!! Had received a confirmation message on my phone for this appointment that said the wrong date. Called back and confirmed the right date, no problem. For my second appointment, I thought I had booked a color touchup and cut. However, was sad to find out I was only on the schedule for a color. I probably didn't make it extra clear that I also wanted a cut on this second appointment - however, most hairdressers I've talked to always recommend a cut every 8 weeks (which, I almost never follow). Anyway, I was disappointed to find out that I was unable to get a cut. I was trying to stay on top of the game for once! My eyebrow wax a few months prior was done by a super sweet esthetician. She gave me all sorts of skin-care tips. Awesome! My skin must be extra sensitive - because I left with cut skin by my eyebrow that took a few days to heal. The space here is beautiful. Clean and decorated. There is a relaxation room with coffee/tea and snacks. Overall, great place to pamper and relax. However, I do recommend double checking when scheduling appointments.

    nail desks
    Chasey K.

    me and my boyfriend came in for a steam room session and an ultimate pedicure and our experience was amazing. the relaxation room was very nice, and the steam room was incredible. Kayla and Kelby did amazing on our pedicures, were both super ticklish, and both of them were super considerate and gentle. Kayla made sure multiple times that the water was the right temperature, that I liked the shape of my nails, and that nothing was hurting. the space was very intimate and feels as a spa should. I would give 10 stars if I could. we will definitely be coming back for massages and another steam room session.

    Super cute cut and style. Sorry for the bad lighting ‍
    Sidney E.

    It was my first time trying this salon and I made a hair appointment with Kaitlin. I got a cut and style done. I absolutely love how my hair turned out. More than that, I loved my stylist. She has an awesome, fun, bubbly personality that helped me to relax and have fun getting my hair done. I will definitely be returning.

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    7 years ago

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    1 year ago

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    6 months ago

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    3 years ago

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    4 years ago

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    3 years ago

    Great spa! Staff was nice & faculty was clean. I got the mango enzyme treatment & felt hydrated for a few days following

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    3 years ago

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    8 years ago

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    5 years ago

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    4 years ago

    A really great location and day spa. Kaitlyn is a wonderful person and a great stylist. Wouldn't go anywhere else!

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    5 years ago

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    6 years ago

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    9 years ago

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    4 years ago

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    4 years ago

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    9 years ago

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    5 years ago

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    3 years ago

    I love this spa!! Very high end and worth every penny!! Left feeling so relaxed and looking forward to going again.

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    7 years ago

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    12 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    I got a massage from Heidi awhile ago! she was so amazing, personable, had beautiful energy, I loved it and her. can't wait to go back !!

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    8 years ago

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    5 years ago

    Business owner information

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    Richelles S.

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    8 years ago

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    Page 1 of 3

    Ask the Community - Richelle's Salon and Day Spa

    Review Highlights - Richelle's Salon and Day Spa

    “Kaitlyn was so kind and understood what I wanted and really helped make me feel comfortable.”

    Mentioned in 7 reviews

    Read more highlights

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    HOF Salon - Haus of Flint Salon

    4.6(100 reviews)
    10.2 mi
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    Women-owned & operated

    Fallon is excellent! I went in for a scalp treatment because I was dealing with reoccurring acne,…read moredry scalp and flaking. This time I had a severe break out. Fallon gave me a relaxing treatment with top notch care, knowledge, customer service and expertise. My scalp has never been better. They also recommend me products (shampoo, conditioner and tonic spray). These have helped to maintain a healthy scalp and I've even noticed hair regrowth. I will forever be a client of Fallon at HOF salon

    it seems she has been trying to delete my original review so here's a new one…read more first of all i am honored to receive the famous "hope u heal" line u reserve for all ur bad reviews. guys this is an example of her condescending tone since our original call. i also want to say that although i do think Ariana's read on the situation was spot on and perfectly articulated, i had absolutely nothing to do with it. she is a complete stranger. if i were recruiting people to leave reviews, u would have more than just one couple things in response to ur last message: - a haircut this bad should be obvious to someone claiming to be a professional. - I dont think being a loyal customer entitles me to a refund, i think a bad haircut does. - i only mention being a recurring customer to emphasize 2 things-- the way you treat loyal clients with a **good track record**, and lost revenue for a business who *themselves* stated cannot afford a refund. - I was very careful to specifically not use the word shelf and that was intentional. - Ive had big short hair, i've had two wolf cuts, & i know how to style it. I would never request a jelly or anything resembling one. ever. (not that that's what this is) - I didn't request a blow-out. I was OFFERED one. Maybe it's not something y'all should offer in the first place if u will blame clients for accepting and use it to deny refund. - I wasn't shown the back of my hair, esp. not in final form. being in front of mirrors does not change that. this is low IQ. - I nearly accepted ur "resolution" bc u gave me no other option and i was genuinely trying to work with you. but ultimately, like i tried explaining on the phone, it would not have actually solved anything for me. simple as that. - yes actually... I did leave satisfied.. bc I didn't notice? and it's almost as if... that's the whole issue ???? hello ?? i want to make it clear that although i was preparing for a chargeback, i remained very polite and still tried my best to resolve this directly with the salon. i even tried to meet her halfway by suggesting a partial refund but she was not making the same effort, and became progressively rude. It's clear we're operating from fundamentally different premises. maybe that's the root of the problem here. Your position is that there's nothing wrong with the haircut itself and that I don't know how to style it. ok, I'll bite. for the sake of argument, let's assume that's true.... It still doesn't change the fact that this is objectively not the haircut I asked for or agreed to receive. on that basis alone, I am owed a refund due to service not as described. it doesn't matter if u think u can "make it better". improving something bad doesn't make it good, just makes it less bad. if you had any ground (or documentation) to stand on, u wouldn't have lost the case. having a "policy" does not mean you can do whatever you want. There must be exceptions for certain cases when mistakes are made. and you need to have discernment to know the difference from when someone's abusing the system. but that requires competency (in your field and in life), humility, and good faith. when a customer has been wronged, the burden should never fall on them to figure out a resolution that works for the business. It should be the other way around. why do i even have to explain this. If I were in your position, I would be mortified to hear a customer had this experience. my priority would be to understand what would make the situation right for them and do everything reasonably possible to make that happen. I personally would have offered a refund AND an adjustment. But ironically, that means taking accountability... fortunately for all of us, u have proven it yourself that you have never been capable of this (just a quick search to see how you respond to every bad review on here and Google) and to assume premeditation/malice is a really disappointing take on this situation and makes zero sense. why or how on earth would i plan to have a bad haircut? but if that's what were doing, i can do the same.... maybe you offer blow-outs for plausible deniability on haircuts gone wrong? maybe i wasn't shown the back on purpose so i wouldn't notice? i agree there are no winners or losers here, because at the end of the day i'd rather have my hair than a refund. but because i was so polite throughout the situation, you took advantage and at the end basically shoo'd me away & expected no consequence. the last text message you sent me speaks for itself. even a stranger was upset for me. by the way... I reiterated my points via email, not to rehash anything, but to have it all in writing for the case :) i've attached photos of my original review from Google, KJ's response from Yelp, and Ariana's review as well because it tickles me and they threatened to take it dow.

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    Richelle's Salon and Day Spa - hair - Updated October 2026

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