The quality and serve are excellent! You can tell that they take pride in their work. The people…read moreare very friendly. It's family owned and I always like to support local or family owned before big chain places.

Do you want great service from great people, head to the UPS Store in Wheeling. I came into the…read morestore for simple shipping, and they securely packed my item and assured me that it would be delivered on time and intact. Thank you for such great service and caring.

Today I received a valuable collector item delivered by UPS. The outside of the box was…read moreintentionally punctured several times (pictures attached). I am being targeted by Marsha the manager at WV UPS, and the driver because of a recent complaint I posted through the BBB a month ago. It is not possible that these types of violent puncture holes randomly happened in transit. Transit damage is usually the box is crushed or corners creased, but this was someone intentionally stabbing the box several times in a violent manner. As shown in the pictures this is clearly several stab like punctures that were inflicted on the box 9 times. The punctures went through the shipping box and into my collectors box. This will hurt the future value as a collectible. How else could such deep punctures happen if not intentionally? I am very, very concerned by the targeting and outright disregard that is being shown by UPS. Marsha of West Virginia UPS mocked me and hung up on me twice in my previous dealings. She made a joke of the whole incident. The last incident a pair of shoes was missing, and the blame was put on the Shoe company. But this time? The manufacturing company did not stab this box 9 times before shipping it. There is no excuses this time and it is obvious that the driver is retaliating against me and this has to be stopped. This is the 2nd incident in a month and I am documenting this to protect myself against this outright assault and vandalism. My next steps are to contact my attorney and file a report with the local police for vandalism, targeting, and harassment. This is now is a Federal crime. I also attached the picture the UPS driver took of the delivery verification. It is quite odd he only took a blurry picture of the steps to my house. Why do this? It is because he intentionally damaged the box and did not want to show this in the picture.

Needed some copies in a pinch and they were awesome! Told me to email it over, talked me through it…read moreover the phone and had it done within one hour. Really really helped out! Thank you guys a lot!