I debated for a while on what rating to give for this review. Most of the process was great, but…read morethe ending really fell flat. After hearing about them on the radio, we knew we needed to give them a shot. We listened to several realtors, and decided to go with GGG. They really stood out. Our house ended up selling very quickly since we listened to their suggestions. And the realtor definitely helped lookout for us while searching for our new home. All through the process we felt cared for, had stellar interaction, and were very happy... until the end. The week before we were to close, our agent let us know he would not be in town. That wasn't ideal, but I understand people have lives. But it definitely could have been handled better, and not dropped on us last minute. However, he made sure to let us know he would still respond to messages and calls, though it might be delayed. No big deal, and we appreciate the thoughtfulness. He also made sure to get us in touch with his team lead. We did have questions that last week, and when we texted our original agent, we got an out of office reply on his texts - never heard/seen that one before. We contacted the team lead. Later that week, we ended up having issues with closing, and the closing was delayed. This was no fault of our realtor, but we were on edge and nervous. We also found out that our realtor, who said he would be back the night before closing, was now on vacation and out of pocket for another week. Then, the day of our actual closing, we had more issues, and no one from GGG was there. We were there on our own. We had signed all of our papers before anyone showed up, and had to wait for them to bring a key for our new house to us. Our original realtor hasn't reached out to us, and it's been almost two weeks in our new home. If this has been just on the interaction before the last week, it probably would be a 5* review. As it stands now, I debated on a 2* or 3*. The ending was just really poorly handled, and ruined an otherwise great experience. Part of me wants to give GGG a higher rating. They did a great job, and I would have highly recommended them. I'm just torn due to them really dropping the ball at the end.

It has been over a month since writing this review. Immediately upon posting I received a comment…read morefrom the owner stating they were sorry and would use this failure as a teaching/learning opportunity. We got a text from our agent a few hours later requesting a phone call. We planned to speak the next night, but when we called, they didn't answer/didn't respond. This further illustrates the unprofessionalism of this team. Instead of talking with us, their focus was on getting more Yelp Reviews to up their Yelp score.

Benny is amazing. He helped me sell my house and buy a new one. I felt like I was his top (only?)…read morepriority; he was so responsive and easy to work with. He always got me the answers I needed, made time for me, and went above and beyond to facilitate the process all the way through closing. I have worked with other realtors before, and the difference is night and day. If I ever have to move again, I won't do it without Benny.

As a second time home buyer, Benny provided a far superior service compared to my first experience…read more He was very transparent from the beginning from prepping the sell of the home to what to expect the day of closing. I loved that he required minimal money and effort to prep the house on my end while hiring a professional photographer and using a marketing strategy online to get me multiple Offers to work with and get the best price for my home. All of the things he fought for during the sale to make sure I had saw the highest profit, he fought against on the purchase so I could get the best deal. He is very knowledgeable in the process as well as the area, he is ALWAYS accessible and communicates very well and I HIGHLY recommend to anyone looking to buy and/or sell a home. I will not use anyone else.

Top notch realtor! Went above and beyond to ensure my house sold quickly. Professional, fast…read morereplies, and makes sure your house is shown many times each week!

I highly recommend Beth to everyone! She is an outstanding realtor and a pleasure to work with. Her…read moreknowledge and dedication are unmatched. I truly believe that I wouldn't have been able to buy a house this year without Beth. As a first time home buyer I had a million questions, and Beth patiently answered everything. She is the best of the best!

My husband and I were ready to start the search for our first home and a friend suggested Beth to…read moreus. The first day she went over everything thoroughly and answered all of our questions and also gave us realistic information. With this being our first home we were nervous but Beth helped us lock in our DREAM home that had MULTIPLE offers! I really think we wouldn't have gotten this house without her! I would recommend her in a heartbeat!

In the 17 years we've lived in Alabama Stephanie and her team have helped us buy four houses and…read moresell three of them. Stephanie did a great job helping us buy or sell and got everything done in a timely manner that worked for our needs. Considering how busy she is this is a professional effort.

After interviewing three agents, I was sold on using Stephanie as the realtor I trusted. Selling a…read morehouse while living in another state would be a challenge, but Stephanie was extremely helpful. She helped me find quality people to help me get the house ready. I had to replace carpet, complete an estate sale, clean out the house and make some minor repairs, and Stephanie helped me make all that happen, and the house sold very fast. Her guidance, experience and care were everything I could have asked for, and more! She was such a blessing for me in a difficult situation.

Michael was a pleasure to work with on our recent home purchase! He was knowledgeable,…read morecommunicative and incredibly quick with responses. I could not have asked for a smoother lending process (and was using my VA loan in an area where VA loans are infrequently used, so was expecting some obstacles/bumps in the road--there were NONE)! He has my highest recommendation!

I would give 10 stars if I could! There is not a better guy around to trust with your mortgage…read moreplans. If you want real and honest advice and someone that will bend over backwards to help you get what you need, Michael is that person. I've used him for buying 4 different properties and he's exceeded expectations every time. Always available to talk through ideas, easy to communicate with, and incredibly knowledgeable. I can't imagine going to anyone else. Whenever I know someone that is looking to buy a house, I can't refer him enough!

Scott Underwood did an excellent job of educating us about this product, and walked us through…read moreevery step through closing. His knowledge is astounding!! Everyone should be so lucky to have Scott working for them. Plus - he is truly a very, very nice man. My husband and I consider him our new, very dear friend! Patsy G.

Excellent customer service, Mr. Underwood is very knowledgeable and cares about his clients. He…read morebreaks everything down so you can understand your options. I would highly recommend him to anyone seeking help with any mortgage and refinancing needs!!

I'll be honest, it was a little embarrassing that I didn't know that wholesale mortgage was a…read morething. I spoke with Mr. Allen and you can tell he's been doing this at a high level for some time. Instead of having to deal with the rates from a single broker, he is able to find the best rate from countless competitors. It's like a one stop shop and you know you're getting the best rate possible. What made it best though was that despite my lack of knowledge he was very kind in explaining the differences and showing me how he provides the most value. I'm so thankful to have come in contact with Allen Mortgage and I 100% recommend him to everyone. Thank you!!!