Find another provider. The practice treats patients poorly …read more Would not refill a minor prescription without an appointment. Simply holding patients hostage to make money on a quick meaningless appointment.

As someone who is familiar with what goes on behind the scenes, I can say that all the complaints…read moreabout having to wait said number of minutes are rather annoying. These people are ill-informed of what happens behind the scenes and fail to understand that doctors don't fall behind because they want to, but, rather, because they are spending time speaking with and treating patients. More often than not, a dermatologist will be stuck treating a complicated case or have to listen to an entire patient's life story and will, thus, be unable to leave the room. If cases are emergent, then the doctor will see you right away, but if you come in just wanting a wart treated, then have a little empathy and understand that there are other patients in the practice that also need the same ailment treated. It's just common courtesy, really. Rant aside, my experience with Dr. Wang was amazing. He is very pleasant and has a wonderful bedside manner; he apologized right away for my having to wait (though I only waited for ~10 minutes), and took an extra five or so minutes to ask me how my day was. When it came to addressing my concerns, he spoke plainly and was very good about presenting the information in a way that was highly reassuring. I told him right away that I had a dermatology background, and he quickly switched to normal medical lingo which I appreciated. He was quick to treat my lesion and also spent time examining other spots that I hadn't even thought of checking. What I really appreciated, however, was how he called me to personally inform me of the benign nature of my spot and that I had nothing to worry about. Honestly, the other reviewers didn't even give Dr. Wang the chance to impress them, and I am sure that if they had given him the courtesy of a five minute chat, they would have changed their ratings right away. Keep doing you, Dr. Wang. You're the man!

I am extremely disappointed with Northeast Dermatology Associates due to non-transparent and…read moreunethical billing practices. I scheduled what was clearly a preventative dermatology visit, which is fully covered by my insurance. During the appointment, a nurse briefly asked if she could "relieve pressure" from a very small pimple. I agreed, with zero disclosure that this minor action would re-code the visit as a medical procedure and completely change the billing. As a result, my appointment was billed as a procedure, totaling $509.23, with $432 out-of-pocket -- for something that took seconds and was never explained as billable. Had I been informed that this would convert my preventative visit into a chargeable procedure, I would absolutely not have consented. Aetna confirmed that the provider could recall the claim since no payment has been made yet, but the office refused to do so. They also confirmed that I am not eligible for the self-pay rate (around $300) because of a clinic policy, despite the lack of informed consent that caused the issue in the first place. To be clear: this is not about the individual provider (Ashley Wilson, NP, who has since left the practice). This is about office-wide billing practices that fail to disclose the financial consequences of minor in-office actions. Patients should not be subjected to surprise medical bills because a clinic chooses not to explain billing code implications upfront. This experience reflects a serious lack of transparency and informed consent, and I find it deeply unethical. I am posting this to warn others: if you go here, ask detailed billing questions before allowing anything beyond a visual exam, no matter how minor it seems. I would not recommend this practice based on how this situation was handled.

From the owner: Brookline Dermatology Associates is a leading dermatology clinic in West Roxbury, MA. We offer a…read morewide range of skin care services, including acne treatment, skin cancer screening, and cosmetic procedures. Our experienced team of dermatologists is dedicated to providing our patients with the highest quality care. We offer flexible appointment hours to accommodate our patients' busy schedules. We also accept most major insurance plans. If you are looking for a dermatology clinic that can help you achieve your skin care goals, please contact Brookline Dermatology Associates today. We would be happy to answer any of your questions and schedule an appointment for you.

I went here for a skin check and was promptly reminded that I would be charged for any questions…read morethey answered not related to a skin check. It felt really discouraging and I felt like I had to watch what I said to avoid paying extra fees. They ended up finding an abnormal mole and significantly downplayed the size of skin they were removing. The stitching job was poor and I now have a giant scar when I thought I was getting a small removal

I am having a awful experience with this office. I was prescribed a medication for hair loss and…read morewhen my three month supply ran out, they refused to refill my prescription until I saw my dermatologist again. It is a type of medication that is dangerous to go on and off of (and if you choose to stop taking it you need to ween off slowly) but they still refused refill it even though I've run out and its only been 3 months since I started it. They told me I need to just "be patient." Terrible practice, stay away.

Sad to learn the wonderful Dr Cunningham has retired. I went to her for years and was always…read moresatisfied.

Dr. Cunningham is a true professional, master of her trade (and rockstar in my book)…read more I had an urgent issue pop up and they managed to squeeze me in, take care of my issue and put my mind at ease. This team is genuinely efficient and the care is second to none. Absolutely worthy of a 5 star review.

I've been using a doctor at this practice for a few years for eczema and other medical skin…read moreconditions. Generally she's been fine but keeps insisting I do patch testing to solve everything. Recently I've been dealing with a skin issues for over 2 months with no solution other than patch testing. Decided to leave the practice for another doctor who seems more suited to my issues and has better diagnosis skills. Very upset.

When I signed up to see a dermatologist in Wellesley, I did not expect for it to be in a building…read moreas old as the state. I imagine they make out on rent for this horrible building that was likely built in the 1940s. But the actual offices are nice and super modern - too bad I feel like I went through a time warp to get there. The doctor I saw was perfectly nice but I don't feel that her examination was thorough. She didn't check every place and seemed to take great stock in the fact that I had a mole exam within the last 3 years. The entire thing took 4 minutes. I asked about further procedures and pricing... of course, she has no idea. However, I recently had several rude dermatologists and this doctor was perfectly polite. It also showed up on my mass general patent gateway which is helpful for records and billing.

Vibrant Dermatology in Dedham is truly a special place, and Dr. Ip and her team are nothing short…read moreof amazing. From the moment you check in with Ashley at the front desk to the care you receive from Morgan and Anna, you feel welcomed, supported, and most importantly seen. I have alopecia areata, and as a woman, losing my hair was devastating. I cried many tears over the years, but then, out of nowhere, my hair started sprouting back. It felt like God was saying, "Here, take this," and I wasn't about to question it! That's when I found Dr. Ip through a referral, and let me tell you it was one of the best decisions I've ever made. She evaluated me with such care and expertise, starting me on a treatment plan tailored to my needs. We began with topical treatments, added excimer therapy after a few months, and incorporated steroid shots every 6-8 weeks. No two treatment plans are the same, but I am living proof that Dr. Ip's hands have been blessed by God! Beyond the top-tier care, what I love about Vibrant Dermatology is that they never push products on you. They make thoughtful recommendations, and you have the freedom to say yes or no (trust me, I've done both!). If you're looking for a dermatologist who truly cares, give Dr. Ip a try, and be sure to tell her that Shaleah, her favorite Alopecian, sent you! I mean, I must be her fave, right? Lol.

Dr. Ip (when you can see her) is surely a talented dermatologist. However, if you are looking for…read moregreat customer service and patient care, you will not find it at Vibrant Dermatology. Often I was treated with condescension and made to feel like it was just about the money with the Dr. and her staff. Dr. Ip responded in bad faith with regard to several insurance claims (claims that were eventually paid out to the Dr by my insurance). With so many talented dermatologist in the Boston- Metro area, I was colossally disappointed that this office and staff lacked the professionalism and attention to patient concerns I've come to expect with all of my medical providers. If you want a provider that prioritizes dollars and notoriety over patient care and satisfaction... then Dr. Ip and her staff are the folks for you. If you are seeking great customer care and service; find another provider.

I've been seeing Colleen Gaffney for several years now for routine skin checkups. She is kind,…read morepositive, and straightforward in her instruction. I feel confident walking out of my appointment that I've had good care. I've found the rest of the staff to be pleasant to interact with as well!

Great experience-I highly recommend. They have a medical/derm practice and a cosmetic services…read morepractice. Easy to find location in Chestnut Hill with free surface and street parking. My PCP referred me to get an irritated skin tag checked out. His practice had a 6 month wait for Derm- Skincare Physicians was a month. I saw Kathleen Brodt, FNP-BC (Katie). She was professional and friendly and made me feel comfortable. I asked for a full body skin cancer screening and had her examine a few spots/growths. She suggested snipping one skin tag and freezing the other area (cryotherapy). Quick and easy. She suggested I return annually for skin cancer screening. I made my appt for next year- it had been years since my last skin screening. It never seems to be included in my annual physical. Office was clean, well organized and well-staffed. Very efficient. They do bill insurance for medical Derm.

This is an outstanding med spa. If you are looking for a painless microneedling treatment, Olivia…read moredoes a fantastic job. My face was glowing and back to normal the next day. Could not recommend enough!

Olivia is the best!! Had a really positive experience here with her. I had a few treatments done--…read moresuper happy with the results and the care Olivia has given me. She's super friendly and professional and just gets it! Very customer centric and made me feel at ease. I trust her expertise and have never felt better about my skin!

I'm a regular patient for over 10 years. I see Dr. Lester for 6 month full body scans and some…read moreother dermatological concerns. He's a great doctor; very personable and present, knowledgable, consistently on time and explains things and answers all questions. He is highly organized Dr. Lester does not keep patients waiting and when you see him he is thorough yet direct and to the point which I appreciate. His staff members are professional, organized and friendly. I feel I am in totally competent and caring hands with Dr. Lester. Based on my regular contact with him for over a decade, I recommend him highly.

Dr. Lester is fantastic. He goes to bat with insurance to get his patients the latest biologic…read moretreatments, he's on time and efficient like a specialist should be. What's better than getting the smartest, best treatment quickly? He gets patients in and out with action plans and that is a strength. I don't want to spend all day there. Do you? Was scrolling and had to add my 2 cents. He's exactly the doctor you should want.

Very Professional and Helpful. Any concerns that I have had regarding my health were handled very…read morewell and my questions were addressed. Thank You!

Worst dr ever....violated hippa 2 times....she is controlling...doesn't listen to patient..had…read moreseveral blood tests i had to retake because they screwed up...the office is old and smells really bad...I wouldn't send my worst enemy to her..and I really give her a 0 star