As someone who is familiar with what goes on behind the scenes, I can say that all the complaints about having to wait said number of minutes are rather annoying. These people are ill-informed of what happens behind the scenes and fail to understand that doctors don't fall behind because they want to, but, rather, because they are spending time speaking with and treating patients. More often than not, a dermatologist will be stuck treating a complicated case or have to listen to an entire patient's life story and will, thus, be unable to leave the room. If cases are emergent, then the doctor will see you right away, but if you come in just wanting a wart treated, then have a little empathy and understand that there are other patients in the practice that also need the same ailment treated. It's just common courtesy, really.
Rant aside, my experience with Dr. Wang was amazing. He is very pleasant and has a wonderful bedside manner; he apologized right away for my having to wait (though I only waited for ~10 minutes), and took an extra five or so minutes to ask me how my day was. When it came to addressing my concerns, he spoke plainly and was very good about presenting the information in a way that was highly reassuring. I told him right away that I had a dermatology background, and he quickly switched to normal medical lingo which I appreciated. He was quick to treat my lesion and also spent time examining other spots that I hadn't even thought of checking. What I really appreciated, however, was how he called me to personally inform me of the benign nature of my spot and that I had nothing to worry about. Honestly, the other reviewers didn't even give Dr. Wang the chance to impress them, and I am sure that if they had given him the courtesy of a five minute chat, they would have changed their ratings right away.
Keep doing you, Dr. Wang. You're the man! read more