Always a 5 star experience. The office is clean and well organized. Everyone is always very…read morecommunicative and there is collaboration when needed. The front desk is friendly and professional. All of the hygienists are well trained and pay attention to detail. The doctors are the best in the business and always super friendly.

I was a new patient here and have never been treated better in terms of explaining procedures,…read moreplans, and education for preventative care. Everyone was friendly and extremely knowledgeable. It felt like a dental health class as well as a general teeth cleaning. I'm a regular at the dentist, and still learned a lot; they prioritize educating every patient. The appointment took about two hours because they did absolutely everything I needed and was curious about as well as answering all of my questions. I was very well taken care of.

I cannot recommend this dentist enough. It is hard to find people to trust with your teeth, but Dr…read more Murray truly is the best in business and I selfishly hope he never retires. He has done great work for me, the staff are all great, and they stay up to date with the latest technology in dentistry (which I have benefitted from multiple times); front desk always communicative and kind. I once had a tiny front tooth chip other dentists said was too small to fix -- fixed perfectly here. I genuinely love this establishment and will continue driving here once I move out of the neighborhood.

Tom Murry and his staff are THE BEST. In a cultural climate where patients are being steadily…read moreremoved from their doctors, unable to communicate directly and get timely care, the team at Dental Innovations is ALWAYS responsive, ALWAYS communicative, and ALWAYS professional. They respond in a timely fashion to calls and emails, and always put my needs as a patient first. This week I was able to get in IMMEDIATELY when a crown came loose - they made it happen and even stayed late. Finally, and most importantly, the dental work is excellent, modeling the best and most recent in dental product and procedure innovation. I HIGHLY recommend Tom Murry and his team to anyone on Chicago's north side looking for excellent dental care.

Excellent staff and doctors! I feel like I am in good hands here. I didn't realize some of my…read moremedications could give me dry mouth and they recommended Biotine lozenges and gel and it works great.

Excellent care, considerate and very professional staff. Dr Susan Torma is outstanding. Recommend…read morevery highly

Avoid this place - insurance issues not handled timely. Sent a bill 90 days after the procedure &…read moretold at time of service amount owed was pre-auth from insurance company. Also, myself & my 3 family members have all been told by their dentist that we needed crowns in the last year. On 2nd opinions, told otherwise. #ScamAlert

I was eating and my front lower tooth cracked creating a large gap…read more I got a same day emergency apppoinment. The situation looked bleak but Dr. Rhodes very skillfully repositioned the tooth tempoarily back into place using adhesive attaching it to a retaining wire. I'll still need further work and she referred me to a peridonatal colleague. She showed me my dental Xrays and explained thorougly the various treatment options and why the tooth failed.

The office people are discriminatory. They pick and choose who they accept as patients based on who…read moretheir personal choices over the phone.

After being assured that Dr Wier was in my network and my exam and cleaning would be covered 100%,…read moreas it has been with all other dentists in my insurance plan, the office proceeded to overcharge me $200+. My insurance company informed me that he is not in network. I would never have made the appointment if I had known the DR was not in network. The hygienist was good but Dr Wier interrupted her cleaning to briefly look at my teeth, then told me I needed 2 crowns and a filling after spending a few minutes in the exam room. I do not recommend this dental practice and I am very concerned about the billing system and the incompetence of the staff who told me the dentist was in network.

If I could give 10 stars I would. Dr. Koos and his team are EXCELLENT…read more This is long, but please read! I am terrified of the dentist. Anything dental I absolutely despise. My dentist told me I needed a root canal. I did not want a root canal because the idea of having the nerves taken out of my tooth and having a dead tooth in my body sends shivers down my spine. So I elected to have my tooth removed. I had molar #2 (top farthest back right - needed the root canal) and my wisdom tooth (#1) taken out (the wisdom tooth had to come out with the molar). So begins my journey... My dentist set me up with their, in network, oral surgeon, who was only going to numb me. I said, "Absolutely not, I want to be asleep." Thus began researching oral surgeons. I initially found Dr. Koos but learned he did not take my HMO insurance (which is fine). I then booked a consultation with an oral surgeon, who did take my insurance, Dr. Parimal Sapovadia (Dr. Perry) - Who has HORRIBLE reviews on every website - at Park Dental Specialists in Lincoln Park (Chicago). After leaving the appointment at Park Dental Specialists, I had instant panic and extreme anxiety - all day, everyday. The female receptionist was the only positive part of this consultation. I canceled my appointment with Park Dental Specialists. Anyways...back to Dr. Koos. I decided to book a consultation with Dr. Koos at Ora Oral Surgery. After making this decision, I immediately felt all of my anxiety go away. Upon arriving at Ora for my consultation, Sam, the receptionist sat down with me and walked me through all of the paperwork. She is kind, empathetic, and understanding of anxiety surrounding dental work. Then I had my x-ray taken by a lovely woman, I can't remember her name, I want to say Nancy. She is a calming, warm individual. Then I met Dr. Koos, as other reviews have stated, he did not look in my mouth during the consultation, just at the x-ray. However, this man is wonderful, he addressed my many concerns and anxieties. I truly felt that I would have the best possible outcome with him. After booking my appointment, I had ZERO anxiety right up until I was back at the office for surgery, which was just nerves because being put under anesthesia and having teeth pulled is a little bit scary. Come the day of surgery, I arrived at the office and was greeted by Sam like we were old friends. She asked me how I was feeling (nervous, obviously). Sam made me feel incredibly comfortable, gave me an alcohol wipe to smell so that I wouldn't feel as nauseated. Once in the operating room, I was given laughing gas (Nitrous Oxide), an anti-inflammatory steroid (not sure how it was mixed in), and was put to sleep. I don't remember anything after being put to sleep. I went to sleep and it felt like I was only out for 5 minutes when I began waking up in the operating room. I was then walked to a recovery room where my mom was brought in and I was given VERY CLEAR aftercare instructions. Dr. Koos stopped by to check in on me and answer any questions my mom or I had. Pain - Not a lot so far. Day of Surgery: I was still numb on the top right quadrant of my mouth and just a little sore. I'm assuming the soreness is from where the numbing shot was put in (they always make me really sore). I am stitched up with dissolvable (I requested this as I was nervous that the blood clot would fall out). I woke up relatively easily, felt like I'd had a few too many drinks. It is now approximately 5 hours later, I am home and resting. I feel very awake, I didn't really feel sleepy when I woke up from surgery, just unbalanced. But Dr. Koos' staff walked me to my car. Evening after surgery: Dr. Koos called me personally after 7pm. Have you ever met a doctor who calls you from what I believe is his personal number? I haven't! He answered all of my questions. Dr. Koos is an extremely caring doctor! Morning after surgery: Woke up a little sore - I didn't wake up in the middle of the night to take my ibuprofen, but took it in the morning with my antibiotic. My face is a little sore, the actual gum is not. I am assuming it's were Dr. Koos gave me the numbing shot (always causes a lot of pain, even when cavities are pulled). But overall, I'm feeling pretty good. Swelling - Surprisingly, I don't have any swelling. You honestly couldn't ask for a better oral surgeon. Dr. Koos is simply the best. All the staff at Ora Oral Surgery - Uptown Locarion (Clark and Lawrence) are incredible. If you are scared of the dentist, Dr. Koos is the best in town! I couldn't more highly recommend him and his wonderful staff! Thank you soooo much Ora Oral Surgery on Clark! NOTE: Dr. Koos' Office does not accept my insurance. I paid out of pocket. I believe they only accept PPOs and I have HMO.

I have never given a Yelp review for anything ever. After my experience here, I do not know what…read moreother direction to take this. The first half of my experience was okay. Everyone was neutral. No one was nice, no one was rude, everyone was just meh. That's fine. I was sat down with who I believe to be Joan to discuss billing for my wisdom teeth removal. She informed me that insurance would cover 0% of my procedure and that $3,000 was owed before the surgery. Visibly upset, I reassured her that I was not upset with her and that I know she cannot do anything. I asked her what I can do. In an impatient and apathetic manner, she tells me to call my insurance and read them the codes on the sheet of paper I had just signed and ask them why they won't cover it. Cool, I'll do that. She brings me to the front and tells me I owe $120. For a copay? For what? Why wasn't I warned? Why didn't anyone tell me before or charge me before providing this service? I did not consent nor was I even close to aware of a possibility of a copay this large. While I am asking these questions, I'm being presented with dismissive comments. "This is just the way we do things here ma'am" etc. I told her I will not be paying out of pocket as I cannot afford to. I then ask for a copy of the paper that I signed that had the insurance codes written so I can take my business elsewhere. She tells me "No, you need to leave." After I mentioned that I have the right to own a copy of a document that I signed, she told me she would email it to me. I told her that I will wait until she emails it to leave. I call a family member in the waiting room expressing my sadness surrounding the situation-- this is a service I need and I cannot have done. The front desk worker, Jenessa, tells me, in a raised voice, that I need to leave and I cannot be in the building. After reiterating that I am a patient waiting for documents, she asked Joan to promptly send the document so I can leave the premises. After waiting for approximately 45 minutes, I asked Jenessa if printing the document would be easier or faster. She told me the situation was none of her business and to ask Joan. Joan explained that I was not a priority patient and she had more important work to do. As I was walking away, I (I think rightfully) expressed that there are multiple workers capable of sending me what I need. Jenessa then continued to raise her voice at me repeatedly. I told her the matter did not concern her. After waiting another 20 minutes for my document, I, with tears in my eyes, told Joan that person to person this is an extremely important document. It will allow me to receive an important surgery and I would appreciate if she would send it to me. I told her I would be leaving and I trust that she will. While walking out, Jenessa, the front desk worker, was laughing at my emotion and vulnerability. I peeked around a corner to look. She then proceeded to SCREAM profanities. I was speechless. She began to stand up, walk over to me, and scream as if she wanted to physically harm me. Her coworkers had to physically restrain her. I immediately left the premises. Not only did Ora leave me with surprise charges, their desk workers met me with no empathy, patience, or compassion. They brought hostility and aggression (physical and verbal). I think Ora needs to have some serious improvement when it comes to their financial transparency as well as their hiring process. The receptionist at my oral surgeon office should not attempt to physically assault me. I did get the document via email.

My first visit to the Wellness Dental Care office was an exceptional experience. Dr. Lee and her…read morestaff are professional, friendly, and welcoming. The office is modern and clean, equipped with the latest technology. Dr. Lee took the time to explain everything thoroughly and patiently answered all my questions, ensuring my comfort throughout the procedure. I highly recommend this practice for its exceptional care and comfortable atmosphere.

New practice! I enjoyed my cleaning here. They were nice and did the job correctly. They told me I…read morehad a cavity and showed me where it was located by using a TV.

I called beforing making my appointment, I had gone to another country to have some work done,…read moreunfortunately, I left to quickly and needed some shaving to be done to my teeth. I asked if they work on patients that had, had work done in another country they said YES, so I made the appointment, to my surprise the office was under construction (dusty) they put me in a room, the assistant said that they would be taking an x-ray, but would not be charged, the dentist came out and wouldn't even look at it, explained that they don't work on patients that had work done in another county, I was fustrated to say the least because that was the first thing I asked. He told me that if the discomfort/pain continued in two weeks, to give him a call, I explained I was in pain NOW, I left ,the recepionist in the made temporary office said all I owed after them billing my insurance was $3.80 I was surprised, payed them in cash and left to find some dentist that would help... Now I'm receiving bills asking to pay for a servie I never got. I guess they must of went over the budget in remodeling their office, that now their scrambling to bill patients, how to you owe money for NO service

Home of the Painless Root Canal !…read more Dr Nick is a man who absolutely loves what he does for a living. And it shows in the quality of care you receive when you make an appointment. It's a family affair now that his daughter Cathleen has become a partner. Michael has moved down the street to 2150 W Lawrence. Great new facilities that are state of the art. But more importantly Michael treats all his clients like family. Explains everything each procedure entails and listens to whatever your concerns are. His staff of Julie, Carita and Carol are excellent. They are all long term too. If you're looking for a great dentist...Mike is the man to see. Your teeth will thank you for it.

Claudia is the BEST dental hygienist I've ever had, hands down. Dr. Nick makes everything fast,…read moreeasy, and as painless as possible. And even after not seeing them in like 2 years after the pandemic, they remembered me upon my walking in the door. Amazing.