I am new to the practice I've only had one appointment so far my case is complicated they also sent…read moreme to a PA rather than to the doctor generally a doctor would see you first they've taken care of me thus far very well. They've actually jump through hoops for me pretty much getting me both the reviews I needed and filling out my disability paperwork for me it was a very good experience

I never met the doctor, they assigned me a PA that misdiagnosed my gout as arthritis. I'm still…read morestruggling to get it under control and have spent most of a year in horrible pain. The last straw was when the pain meds the PA prescribed were useless and it took 4 calls and 3 days to get them to call me back. These people apparently see their patients as cattle or commodities. Don't expect them to care about your health, just your wallet.

Refused to take Care source. Went to him years ago and had no problem accepting my insurance…read more Called later and said no more Care source insurance accepted. Must not care if that selective on insurance

Waited an hour to be seen, he looked at his computer for 10 minutes not even talking to me. I was…read moreconfused on everything he was saying, when I asked questions they were not answered. prescribed me medication and the directions were wrong. the pharmacy has to clarify with the office. Staff seemed irritable and unhappy. the whole experience was chaotic, frustrating and disappointing. He looks like hes 200 years old. he needs to retire. I do not recommend him.

Do not go to this practice. I have had a terrible experience. I was recommended to see a specialist…read moreafter receiving my test results. I asked the person who called me questions about the referral. She said, "I have no idea. Have a great weekend." I called back and asked for the doctor to call me. Dr. Laura Thompson did not call me back. I called shortly after that to get a link for MyChart. The person in the office said they would send it to my email. I never received the link from them. Figured it out on my own. I then called for a referral for a colonoscopy. It took two months and 4 phone calls from me for them to finally get the referral to the correct office. Once again, I wanted to talk to Dr. Laura Thompson about the issue. She never called but I did talk to the office manager who was not helpful and very confrontational!!!! Avoid this practice. They DO NOT CARE!

My husband's mom had a terrible cough and we urged her to see her doctor. This is a small medical…read morebuilding but it is busy. At this time, there are plenty of parking spots. My mother-in-law is very happy with this practice.

if you're looking for a doctor who cares, looks you in the eyes while speaking and explains any…read moreissues with clear communication Dr. Sutter is for you. it took me 6 doctors, after my GP retired, to find him. Even after he left OhioHealth, who would not divulge location, I tracked him to Marysville and so thankful to call him my doctor. The office and staff all were top notch.

Do not choose this practice if you have a Federal Workers Comp claim. No one here understands forms…read moreor reports within the guidelines. It has been an awful experience considering I put my full trust in their competence.