We stopped by to look at twin bed headboards, frames and mattresses. I checked Yelp and this store…read morehad rave reviews. The business was a little busy on a Thursday at 12:00. We walked around the showroom for 20 minutes waiting on a salesperson to free up. Their selection of twin headboards was one. We needed a bed quickly for my MIL so we agreed to buy the one headboard and frame. We had to order a twin mattress and were assured it would be in on Monday for a Wednesday delivery. Tuesday I ask hubs to call the store to ensure they have the complete bed and are on track to deliver the bed on Wednesday. The representative tells him the mattress did not come in Monday. We emphasize we need the mattress and are given a loaner. If our mattress comes in Wednesday morning, it will be delivered is what we are told. Wednesday morning the headboard, frame and box spring are delivered along with loaner twin mattress. We are called and told that the mattress we ordered will be delivered Thursday. I go to the assisted living place to meet the delivery team and as they put the mattress on the floor I realize it's the wrong size. The guys called the store and were told they had the wrong mattress and to return to pick up the correct mattress. They wanted to remove the loaner mattress. I told them their chances had run out and I was keeping it until the purchased mattress was delivered. MIL would be on the floor if I didn't keep the loaner. Thirty minutes later hubs received a text that the purchased mattress was not part of the delivery from Chattanooga. I will update this review when we receive the purchased mattress.

Love it here! Saleswomen was amazing. The best customer service, and easy process for customers!…read moreAfter having a bad furniture experience at Rooms to Go it was determined that I would purchase with University village! I love my couch and a set of beads I purchased for decoration! Amazing delivery and pleasant guys! They set up everything beautifully! I couldn't be happier! Oh did I mention my couch was scotch guarded?!! Yessss! It has been holding up great considering my 13 year old and dog! Thank u university village! Well done!!!

Recently after having total knee replacement surgery I realized it is time for a new chair. My old…read morechair wasn't comfortable. Hubs and I went to Lily Flagg Furniture to see what they had. The store had quite a few rocker recliner chairs. I spent time trying out several before picking one. The owner is very nice and accommodating. She set my delivery up for a minimal fee and the delivery was made on time as promised. This store is open Thursday thru Saturday. They sell excellent made furniture and much of it is made here in the USA. They have a loyal fan base, do not advertise and the prices on the furniture are about as low as they are going to be. There is no wheeling or dealing to get 10-15% off the listed price as the owner sets the lowest price to begin with. Due to COVID, there are signs thru the store about furniture not being able to be returned. You can't miss the signs. Pre-COVID the signs weren't up. If you are looking for great quality furniture, please stop by and give this mom and pop business a look see. As long as you are sure of your purchase, you will be happy with your furniture.

Fantastic selection of furniture and great customer service. They worked diligently to make sure we…read morewere taken care of and really care about their customers. We purchased a new dining set, took it home the same day and are very happy with everything.

Beautiful Furnishings at great pricing. Customer service is very good! Great selection! You…read morewill not be disappointed!

Great place, wonderful staff, very competitive pricing. Beat the crap out of every furniture store…read morewe went to in Huntsville/Madison. The product being displayed was actually in stock (May 2021). We will be back.

Great friendly service, Nice furniture in great condition as well as Knick knacks, lamps, chairs…read moreand art for the wall. I've picked up a number of great valuable accessories, a futon couch and some lamps. Still use and love them all!

Don't be scared away by the slightly sketchy-looking exterior. If you are looking for nice…read morefurniture at a reasonable price, this is the place! My husband and I came here in search of a china cabinet / hutch and found a beautiful hardwood Kincaid at a great price. There were a surprising amount of options and styles, too. They have a discount system based on how long the items have been there, so if you shop on the first day of the month you might get some steals. We happened to be in on the last day of the month near closing time, and negotiated successfully for the lower price the item would have been marked down to the next morning. They can also arrange delivery. The guys who delivered our piece were very polite and careful. It was all around a great experience. I would go there again next time I'm furniture shopping.

I purchased 2 barstools online. I put one together but none of the final screws fit (screw "B" goes…read moreinto "I" and "J"). I contact customer service via email and include a video showing that the screws don't fit. Their solution, keep the stools as is and go to a hardware store to find the correct hardware!! Oh, and a 20% discount on my next purchase. That is absolutely insane. Why isn't the correct hardware included?!?! What kind of place is this. How on earth am I to know what the correct hardware is. Why are you providing products with the wrong hardware!! I want a full refund. You can keep the discount. I will never shop here again. ****UPDATE***** 07/12/2025 I spoke with customer service and scheduled a pick up to return my items, for today 07/12/25 between 10 am - 2 pm, the person arrives to pick up the items but calls about an hour later stating the store refused my return. I call the store and had the displeasure of speaking with one of the most unprofessional beings I have ever encountered. She tells me she has no idea who that person was who came TO MY HOME to pick up the merchandise but had him return TO MY HOME to bring it back. She refused to allow me to speak to anyone else, told me to call customer service and hung up on me. I am irate!!

Selection, Selection wonderful Service ok, value is about…read morenormal. I would definitely recommend this store.

Oh my gosh, the fabrics! Your creativity will go crazy just looking at them. The ideas they have…read moreare super plus span the gamut based upon your tastes. And, the furniture offerings are tastefully elegant.

Absolutely Beautiful Store!!! The best home decorating fabric store in North Alabama. The talented…read moreowner and staff can help you with all of your decorating needs for bedding, window treatments and upholstery. They have over 600 fabrics for sale on the floor at VERY REASONABLE prices, and carry Robert Allen, Fabricut, Kravet, Duralee and many others for custom orders. They carry Peacock Alley bedding, ready made drapery panels, lighting, pillows and some very special and unique furniture pieces. And they are very nice and patient and make sure that the customers get exactly what they want! And the store SMELLS FABULOUS!!!!!

My friend and I came here to wander around and look to see what deals they had. They have a lot of…read morerandom things. Also furniture that look handmade. Couches, chairs, rugs, discontinued flooring, lights, etc. it's a great option if you need some cheap home improvement upgrades. But no guarantee what they will have at any given point.

This place offers great value on several different items for the home. It's great that they have…read moreseveral locations too!

I bought my first set of "big girl furniture" here and it was a great experience. The salesman was…read morereally nice and helpful. He really listened to what I wanted and was able to take me straight to the type of things I described. They offer delivery (which we did not use because I was moving hours away), but they still loaded everything up on the uhaul truck for us. They had excellent prices and great quality products.

Went in on a Sunday. Only one salesman was working (she was great) and some movers. More staffing…read moreneeds to be there because at one point I looked around and only saw customers lol. They do not do returns/refunds FYI. All purchases final unless you got the wrong item. You can find some really good deals there and I'm satisfied with my purchases. But do they not have a phone number? Or hours posted online? I've looked on the invoice multiple times and there is nothing. I'd highly recommend they get their online presence up asap.

Oh My Goodness!!!! This place is SPECTACULAR!!!!!…read moreIt is like the Porsche of furniture!!! These pieces are so luxurious. I would never describe a couch being like butter but I would here. You know how butter melts in your mouth....? Your body melts into this furniture. I love that you can customize the fabric and color. Now, this place is very expensive. You need to be rich to come in here. Let's just say, some sets will cost you 5 figures. But, I'm sure it's very well worth it. If you have money, this is your place. Outstanding customer service too. Aylin helped me and I just thought she was absolutely terrific. What a great time. I really enjoyed my time in this store.

Great sales people but delivery times for orders are crazy long. Told me my order could be up to…read moresix months but it's been 8 and still no delivery date, so very frustrating!