To begin with, 5 stars is not enough! We have never had such a great experience with any other company, anywhere and we have lived all over the US. When I first contacted them, I spoke with Bryan and I had several questions and he every kindly explained the things I was concerned about. We made an appointment for him to come out and show us the things we had discussed and we went over everything.
I wanted to also find fabric that would allow me to make cornice boards as this is something I enjoy doing. We made an appointment to meet with him at the store and he helped us find a fabric we thought would be perfect. During that time he told us that if we wanted to find something else, he actually recommended another fabric shop. This was something that never happened to us in over 50 years. He was more interested in us being completely happy with our windows than selling a piece of fabric. He had found the perfect shades for us and the price was completely reasonable.
When they arrived, he called and set up an appointment for the next day to come and install them. The installation was done quickly and very neatly. With each appointment he was so punctual. He genuinely seemed more concern that we were happy with what we were getting than making a sale. There was absolutely no pressure, not ridiculous offers of a discount if we ordered right away, no horrible sales pitches.
We met Richard when we were there and there just can't be any two nicer people to work with. There is an assistant to help with the installations when needed, but whoever starts working with you is with you through the whole process which guarantees you that things are going to be done right. This is the only place that we have ever had this happen. All others have separate installers and none have ever done anything to their level of perfection.
When we get caught up on all the projects we have going on at our house, we will be calling on them again for more window treatments.
You cannot go wrong using Richard Cable Interiors! read more