Dr. Brooke and Dr. Carrie provided amazing care for my dog when he suddenly became sick while…read morevisiting from out of town. My dog is very anxious and reactive during vet visits, but the staff were very kind, qualified, and understanding. I was in and out in 20 minutes! I also received a follow-up call 3 days later to check how my dog was feeling. So grateful for Lakeside vet! My dog is feeling much better!

The family dog Chelsea took a turn for the worse in the last week. Last night we decided to make…read morethe tough decision that it was time to help her in the only way we could. They called her vet who stopped doing house visits for covid. We called my vet who was really booked out and we couldn't let Chelsea suffer. I turned to yelp to help us. I can't speak highly enough of this place. Not only did they move things around once they heard her condition to fit her in, but they worked with our flight schedules so we could all be here today. It was a completely unrushed, empathetic, comforting, and kind experience. They let all 4 of us in a private basement grieving room. We were given as much time as we needed before and after her passing. It was a very peaceful experience. She was in no pain, she didn't even flinch for her iv. Thank you for treating us like family.

I'd just like to say Dr. Scott & Ashley were absolutely amazeballs. They just go above and beyond…read morefor their clients. There's other great staff their too, it's just who I saw today.

I highly recommend this animal hospital. Visiting family from out of town for the holidays we had…read morean emergency with our little dog Mishka. We were seen immediately and the staff was wonderful. After returning home I also received an unexpected call from Julie to see how Mishka was doing. Cost didn't matter for our little guy and because it was an emergency we expected a bill that was hundreds of dollars. Our bill was 1/3 of what we expected and that included all medication. Happy to say our little guy has recovered.

I have been taking my pets to Randolph for 20 years. I have been very happy with the care they…read morehave provided. This is a relatively small office, they don't do all the things that a larger office may do so they may refer you to someone else, but they have handled all of my situations very well. I have had to euthanize a few pets and the vets have been awesome, even go so far as to do the procedure in my truck, so my dog didn't even have to go in the office and was comfortable in her truck. I will certainly continue to go to them.

I have been taking my pets to Randolph Veterinary Clinic for over 10 years. The facility is always…read moreimmaculate, and the staff friendly and knowledgeable. It doesn't matter if we are there for a regular checkup or a serious health concern Dr. Inkley always takes the time necessary to answer our questions. He is a consumate professional, yet down to earth. His sense of humor and kindness are greatly appreciated. When we had to say goodbye to some of our older pets, their compassion and understanding was geniune. They definitely understand the bond and love between a pet owner and pet. We know our pets are in good hands at Randolph Veterinary Clinic.

I can't say enough positive statements about the staff ( esp Patty) and Dr Katie who have…read morefacilitated vetrinary care and prep for boarding for my cousin's pet kitty during owners need for rehab. EVERYONE was so kind, helpful, supportive!!! They treated her and us as if we were family! BTW our waiting room wait was brief, minus time filling out paper work, I don't think we waited 20 minutes!

Worst appointment ever !! First we waited 20 minutes later for the appointment. Then we were rushed…read moreto leave. My concerns about the flea meds they offer were pretty much laughed at. The Vet, Katie, told me I could always spit on my dog but that wouldn't work ??! What ?!?! Then when I came home to check my bill, I was charged $172 for 6 simparica pills !!! I looked online and could get this same amount for $56 cheaper at Chewy . I called to see if I was charged the correct amount and was hung up on saying she can't handle it and someone will call me back !! 3 days later and no call. I was initially going to return the meds, but I don't want to step foot in that place where they do not know what they are doing and treat you badly.

Dr. Rogers and staff are the best vets around. He has been my vet ever since he opened his office…read morein town @ 9 yrs. ago. Formerly a vet in Buffalo who relocated to Westfield. Trained at Cornell University. He is so kind and caring. Never feel rushed. My dogs are so relaxed with him.

I transferred to VVC after not being happy with my former vet. At VVC my former "trouble cat" (who…read moreneeded a vet and 2 techs to give him a shot) sat perfectly fine and didn't even know he was getting a shot. It was so much less stressful for him. What cemented my love for this place, was when I brought in a cat with an ulcer on his lip. We tried a few things and nothing worked but he didn't seem to be in pain and he was still eating and drinking just fine so we left it alone. Fast forward 6 months and I get a phone call from the vet asking if he still had the ulcer. The vet had read an article and wanted me to bring Buzz in to try something. It was cleared up in a week! He remembered my cat from bringing him in 6 months before. That's awesome. They are not the least expensive vets office, but I will pay for the kindness and expertise as well as the loving care my pets (cats and a German Shepherd) receive.

They are wonderful! Our pupper got a fish hook in her lip, while we were in their area, The entire…read morestaff was so kind & did a great job with her - Truly treated us amazing and fit her in quickly. So thankful for them!

Do not work here!! They will let you go over a text message on the weekend without an explanation…read more They are also very old-school doctors and one of the assistants there is very rude and makes you feel small! It is a very toxic environment and I would not recommend this to anyone. They left me unemployed for a month because I left a great job for them as they gave me a good offer. I guess the horrible stories I've heard from people are true!! They also let assistants perform euthanasia's, which is incredibly illegal! Only a licensed veterinarian may do so, or a licensed vet tech with the proper certification under the DIRECT supervision of a veterinarian! They will also perform this via intracardiac route, which as outlined by the AVMA should only be done to animals under sedation or anesthesia. They would be very much conscious! Again, the ASSISTANT would be doing this and sometimes have to do it at least 3 times!! It's so appalling. Euthanasia is a privilege as we can use it to alleviate suffering. It's a very sad practice, but it should only be fulfilled with respect and not pure ignorance. Intracardiac = injection into the heart = a lot of pain!!

I have gone to the Pet Animal Hospital for 12 years and would not change vets for anything. I have…read moreseen both Veterinarians over the years and they have taken great care of both my cats. They have both been hospitalized and boarded there and have had great care. They have a great staff who can always answer your questions and concerns. Thanks for the great care over the years.

The facility is clean, the communication is top-notch, and it's clear they truly love animals…read more Thank you for giving us peace of mind and keeping our furry family member healthy!

This veterinary office does a great job! I would definitely recommend them! Very thorough, helpful,…read moreand compassionate!