Hubby took his 2016 Impala in and received quick and efficient service. He was impressed and will…read morebe taking my car in for service as well. Keep up the great job and if you need services check them out!

Left fuel sensor detached when I picked up my car and told me it wasn't their mistake. This was…read moreafter paying them $500 for repairs on my car. Won't be giving them any more business.

Very trustworthy. My wife brought her car in for a new battery and to check her squeaky brakes…read more They replaced the battery promptly and after examining the brakes they said they were just fine, squeaking was due to dirty pads. Not every shop is that honest. Last Sunday I had a loud scraping noise coming from one of my rear brakes. I thought maybe I could save myself the hassle of having my car in the shop during the work week so I went to a national chain shop on that Sunday and was told it would be around $950 -- seized caliper, rotor, pads-- I held off and took it to Auto Medix. They said the caliper was not seized, it was fine. Auto Medix replaced one rotor and the back brake pads, all said and done they were $610 cheaper than the chain store.

I have never written a negative review and if I could give zero stars, I would. The situation we…read moreexperienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner's cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn't even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she responds to negative reviews, I don't expect it will be a normal business response, which would be to sincerely apologize for the lack of communication and stress put on our family, which is what we deserved to hear and never did. She will say that my husband told her there was no rush to fix the car when it was towed there on 4/19. The TRUTH is that he said there was no rush to get it back immediately but that we needed this car when our son returned home by mid-May for his summer job. I guess our mistake was being honest as well as considerate? We paid over $1k up-front on 5/3 for the drive shaft part at their request, which we had no problem doing. She is also going to say that the issue lies with their parts supplier since by the 3rd drive shaft a Toyota engineer realized that it wasn't correct and that these parts were actually recalled and should not have been sent. I think the fact that you have a supplier sending recalled parts is, in general, a significant business issue. She will probably comment that I sent her a message through Facebook messenger on 6/2 - I did but only because I was looking for their business page, the business name was in her profile, and I recognized her name as one of the owners. My message was polite, and I apologized for contacting her that way. This is after no one contacted us for almost the entire month of May until 5/30 when she finally answered the shop phone and told us we would have our car back that week, even though I had left a voicemail the week before. She will likely also say that we didn't receive updates because they were working on the car or waiting for parts to arrive. Information like that is an update that we deserved particularly when 1 month turned into 2 then 3 months. The final straw was that we were told on 6/20 that one of our tires kept going flat. Rather than fix that problem while working on the drive shaft issue, they waited until 7/13 to order a new tire, further delaying our ability to pick up our car. We were then guaranteed, yet again, on 7/17 that we could pick up our car before they closed and, not surprisingly, they had yet another emergency/reason why it wasn't ready, and we had to wait another day. We did not get our car back until 7/18. This was only after our constant request for updates, via phone, text and in person, the last 8 weeks. And then Kenosha Toyota had to replace the coolant "T", a repair that Automedix listed to be done on the initial quote but didn't repair it or communicate to us that it was not done. Thankfully, Toyota found it while reviewing all of the repairs. And FYI, waiving a small credit card fee does not remotely make this experience acceptable. And while she said that she took off another 3%, we can't find it. The bulk of the "savings" is the cost of the used drive shaft vs the new one we initially paid for. Point blank if you are in a customer focused business then BE focused on your customers. If this seems ridiculous to you then go somewhere else and save yourself the aggravation.

Best car buying experience ever! Matt Coughlin was our excellent sales rep. NO pressure, honest…read moreinformation. Great local dealership that actually helps the customer out. THANK you!! Strongly recommend you check them out when you need a new vehicle. Sue

We had an enjoyable experience at Anastos Motors. Joe Rangel was our salesman. He was friendly,…read morefun and informative. We pulled up and the car we were interested in was ready and waiting. Looked like it was washed and cleaned just for us. Joe answered all of our questions regarding the vehicle. We moved on to the financial portion of the purchase. Larry was very knowledgeable. Was very clear and took his time with all the paperwork answering every question we had. Thank You Both! Gayle S.

Just your solid neighborhood auto repair place. NO BS, no selling something you don't need, no…read morescare tactics. Upfront and honest with their prices and the quality of their work. They do great work, they charge reasonable prices and you actually deal with guys who have I N T E G R I T Y. Can't recommend them enough.

Slow? Check. Terrible driveway layout? Check…read more Computer for emissions always down? Check. Location is critical in an automotive shop. Your location sucks, your service is slow, and your emissions testing is spotty and never reliable. Do Kenosha a favor and go bankrupt.

yesterday my ancient jeep went down on one knee. It was the humane thing and for the car's sake…read morethat it was time to stop the life support I spent that evening scanning private sales online, many of which were parts cars or the favorite..."my kid left for college and left me with expensive repairs. Or maybe a great looking deal but somewhere 60 miles away I needed to bring my title in and saw some nice cars. Steve was not pushy but I was! we worked out a great deal, he suggested I take it home/test drive it for a couple hours. Again, NO PUSHY SALE just good old fashioned friendly chatter on both sides. On the test drive I noticed a few small irritating noises, I had quite a bit of experience with 4 other Dodge caravans and had a pretty good idea of the source. An easy enough fix but they did it quickly and well. The car is fabulous and the price was very fair. Car was clean as a Whistle, purrs like a kitten and holds the road like glue, So this old geezer suggest you go in with the idea of just sitting down with Steve to enjoy a great friendly conversation and a no pressure look at some really nice cars. One last thing: I steer clear of "We finance everybody" places. It just never entered the conversation. (my experienc only,,,maybe they do but nothing was crammed down my throat or any other bodily orifice. I thoroughly enjoyed my day and came away with a great car. Finally! A disclaimer...I do not work for Jantz in any way...(besides, no one would hire a grouchy old fart like me! If nothing else else pop in to take a look

Whatever your vehicle needs, check first with Jantz. It's superb in every respect, up to and…read moreincluding precise body work. One visit and/or one call will convince you. Highly recommended in every case.

I'm truly skeptical about going to someone other than my mechanic. I needed brakes along with…read moreshocks and struts. A very good price on parts. All done in a day so I didn't have to take off from work. And excellent customer service. They are my go-to if it's not my main mechanic.

STAY AWAY!!! ***FIRST TIME CUSTOMER *** On 6/5/26 I dropped off my vehicle for front and rear brake…read morepads and rotors at the Kenosha Wisconsin location. I received a phone call from the business that I also needed 2 new calipers which were found to be seizing one in the front and one in the rear. I was told that calipers have a 2yr warranty and pads and rotors had no warranty. I approved and paid the total bill $1,151.89 before picking up my vehicle. I picked up the vehicle, it was muddy, my seat was moved in every different direction, my steering wheel was moved, and my rear view mirror was hanging loose like someone pulled to hard to move it and just left it. I felt like a bear and climbed through my car. When I looked at the brakes wasn't sure about clips hanging out of the calipers, and it had 2 different color calipers installed. I called the store and sent pictures of what I saw. They said it was fine. A few days later Saturday took the car on the highway and was having trouble stopping at 60mph. I called the Lindenhurst, IL corporate location for help as I was closer to them at that time. I sent them pictures of my concern and they called the Kenosha location. While I was driving the Kenosha, WI location called me, I explained my trouble stopping and they told me to come in to them, and I did. It was found that they incorrectly installed the front brakes. I left my car with the owner Tim to correct. My vehicle was done the next business day on Monday no charge. When I went to pick it up again I felt something was wrong so I told them I was taking it to the dealer to give a 2nd opinion. When I got home the left rear brakes smelled bad. At the dealership it was found that the rear brake pads were installed upside down, and brake fluid had to be topped off as it was not at Great American Tire. I paid the dealer to correct. I called Great American Tire, brought back the rear brake pads and rotors they installed, and was refunded $500. The work order stated no warranty on the rear brakes. The caliper wasn't touched and this refund was less than the total I paid for the rear service. I have been calling and emailing the owner for weeks, I only received a call back when I stated that I would be filing complaints. BRAKES INSTALLED INCORRECTLY TWICE. *** LAST TIME CUSTOMER***

I needed an alignment. I didn't want to drive to Racine while the tires would be wearing unevenly…read more So I opt to use Great American Tire, located much closer to my home. Minimal miles on the tires before balancing. Nothing against Auto Excellence, they seem to be attentive to customer's needs.

Felt like a scam surely after I was quoted 110 and asked for a cat inspection and didn't get a…read moresmoke test to charge me 160 for an inspection is wild n then got nerve to charge 400$ to fix my thermostat (which was the reason my engine light was on ) when it's really 280$ somewhere else second best shop in city supposedly? I rather go to Firestone lol jk nice try tho

I live in Milwaukee and no matter the issue I have with any of my vehicles, I always bring my…read morevehicle to Rolondo here at xvlc. They are extremely knowledgeable, friendly and you can't beat his prices. I would recommend this shop to anyone..

Great Service, reasonable prices, and quick turnaround! Highly recommended! Needed to have my…read moretruck's fuel pump replaced, these guys got it done in a day!