Was very professional all around.we couldn't of asked for a better property manager.thank you for…read moreyour service

Joe has been incredibly helpful from move in throughout our time so far in our house. He responded…read moreright away to our first maintenance request and did his best to accommodate.

I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

Apartment I rented was managed by Good Life in SD for a few years - Maria was friendly and…read moreconsistently prompt answering any questions around leases and the move out process

Whatever you do, if you move into one of these apartments make sure of two things:…read more1. Make sure that there is nothing broken and that everything is already upgraded i.e. counter tops, carpeting, painted, modern appliances. Because if they are not, you will never get this management to do something about it. 2. Don't move into one these places if you are caucasian or the only one of your race living in the complex. We have lived in one of these for a decade and as many times as we have pointed out the deficiencies it never happens but all the rest of the units have been upgraded and some more than once in 10 years.

I was having health issues and living with my ex. She was crazy and was trying to have me evicted…read morefor leaving my car parked in our joint space. Anyways, she ended her part of the lease and Tina claimed I had to move out. I never signed a move out notice but was still forced to leave by one of their employees. The picture was me asking to continue living there, as I wasn't able to afford to move/find housing but had services available to help me. The manager claimed the unit was already rented out and they'd change the locks on the day I was supposed to move out. I left behind a lot of items and was forced into homelessness as a 100% disabled veteran, which they knew. They knew I had access to housing services and they kicked me out. I contacted Hoban to send me all the paperwork regarding me moving out, after I showed the texts they cut contact. Scum all the way through.

I want to preface my review by saying I've been a long-term renter for many years. I've maintained…read morepositive relationships with previous property management companies, several of which have provided letters of rec on my behalf at move-out. I've always left my homes in excellent condition, hired professional cleaners, and consistently received my full deposit back. With that being said, my experience with Liberty Property Management has been deeply DISAPPOINTING. We moved into an older condo they managed, and while it was generally fine, it was far from pristine. The carpets were noticeably stained, and one bedroom smelled of smoke. Although the unit had been freshly painted and the community amenities were great, the underlying condition of the home was not perfect as they claimed. The problems that arose were not from the property itself but from Liberty's conduct. Throughout our tenancy, there were repeated instances of inconsistency and unprofessionalism. Conversations we had about rent increases or the condition of the property at move-out were contradicted later. On more than one occasion, staff claimed I had "misheard" or even suggested I was lying! I always requested clarification and would have gladly addressed any concerns had they been presented honestly. Instead, they chose to dispute the condition of a condo we left cleaner than how it was delivered to us. Although we lived in the condo for four years and were on month-to-month terms after the first year, Liberty repeatedly pressured us to sign a new one-year lease despite being told multiple times that we wished to remain month-to-month. Liberty places no value on tenant loyalty or long-term tenancy. Their approach felt like a series of attempts to nickel-and-dime us for issues that clearly fell under normal wear and tear. It came across as a pure money grab, with little regard for professionalism or fairness. They focused on charging for items that fall clearly under normal wear and tear, rather than assessing the unit's condition in a fair and reasonable manner. The expectations were unusually rigid in all my years! I can see other former tenants have reported similar difficulties during the move-out process, noting charges for minor or inconsequential issues that shouldn't warrant deductions. I have real concerns that the company is not complying with the legal standards for security deposit handling. There were also several occasions where we submitted service requests that were ignored or never followed through on, making basic maintenance unnecessarily difficult. Overall, working with Liberty was a constant source of frustration. A property management company should be transparent, consistent, and respectful of its tenants!

Would leave a zero if I could. Rude, zero follow through, has offered no support on repeat issues…read more Our laundry machine was broken for a week before being fixed. When they raised our rent and I asked about improvements to the property they responded with "if you don't like it you can move". No appreciation for renters, just money grabbers. Great for owners, surely considering they're a collection company and not an actual property management company.

Very nice and engaging people who assisted us in finding a very nice dwelling. They were attentive…read morewhen issues arose and they managed the property well.

Terrible people that don't care how much your home is damaged and neglected- never performed an…read moreinspection and they have the nerve to call the city on my property.... They rented the property and managed it but now it's unsafe!!!

EXCEPTIONALLY AMAZING SERVICE!!! A trusted agent, like family - Simon never disappoints, provides…read moreworrying free management service for over 10+ years. You can never go wrong with Simon on your side! 100% guarantee satisfaction!!! Kcs

I consulted with Simon about an unusual tenant/rental situation for which I needed proper…read morepaperwork. He listened very carefully to my description of the situation, provided advice about his experience with this sort of rental, and gave me a referral to help draft a lease agreement that would work for our situation. He was prompt, attentive and very professional!

For the past 6 years, I have personally trusted Jim and Sherry to manage my property here in San…read moreDiego. Over that time, they have gone above and beyond protecting me as the owner, and also educating me on how I can be a better landlord for my tenants. The tenants that they placed were always quality individuals and/or families and they took care of the place as their own. I know this because when they moved out, Jim had a detailed checklist of how things were before and after move out. Since there was never any major damage the tenants were happy to get back their security deposits, and I was happy to have a simple & cost-effective transition to the next tenant. Jim also would give me educated recommendations on where to price the property, and always kept my input regardless. As such, we were able to price the property competitively for both the tenant and me. Furthermore, payments came in automated with ACH and I received electronic statements each month. I'd highly recommend Peerless Mgmt for your property management needs.

The door lock on my apartment failed and I was locked out of my apartment at 8pm on a Saturday. I…read moreemailed John from Peerless and he called right away and had a locksmith at my apartment within an hour. John has always been very responsive with any issues.

Since it won't allow me to reply to the comment left on my post. You did NOT have two companies out…read morefor the AC. The owner Keith personally came to the unit and told me that the AC was working properly but may need to be shut off here and there to not freeze the pipes. While our apartment was still in the high 80s. It's baffling that you mention fifty pictures, you took a photo of every tiny hole and as far as cleaning it was only the kitchen that needed small touch ups. We had to cancel our pre inspection because my entire family had the flu, throwing up. Our cleaning lady ended up sick as well which is why she couldn't completely finish the kitchen, do you think we purposely forgot all of our cup lids and dish rags? Obviously not. We expected a small portion of the deposit to be kept due to this but not 24 hours worth of work. Definitely a scam! If you stand on business and can prove very well that the three workers spent 8 hours in our unit, then why are you declining to show the surveillance footage that you know you have? Because I'll bet you they spent majority of the time smoking cigarettes in the parking lot as per usual. It is very unfortunate that Kroeger took over that complex because it has been run to the ground ever since. Many many people in the complex have nothing but awful things to say about this business.

I have Never contacted these people Ever and some how they took 50 dollars out of my account…read morewithout approval from me which let me repeat..I have Never heard of this company until I noticed the charge in my online banking. I have left multiple messages to be refunded. If the do not comply, I have to report fraud to my credit union, cancel my card and deal with the hassle of changing my payment methods with all my bill collectors. Beware of this company!!

New West is AMAZING. I have been using them for decades. They ALWAYS get me a tenant almost…read moreimmediately and manage to find tenants that are prompt payers, no hassles and stay for years. Thank you New West

Owners ask for actual bills from providers. I was billed for AC work done on another unit. Then I…read morewas billed $6,052.81 as a close out, when contested I was actually DUE $2300+. Then a poor cleaning job and poor inspection.

I've had the opportunity to work with the team at Stella Leigh Realty, specifically Todd and…read moreKristen on the property management side, and have been consistently impressed. Their communication is strong, they're responsive, and they clearly prioritize their clients' best interests. From day-to-day management to helping navigate the unexpected items that come up with rental properties, they're proactive and solutions-oriented. It's clear they take pride in the way they care for both owners and tenants. If you're looking for a property management team that's organized, professional, and genuinely invested, they're a great group to work with.

Even though in the end I did not use their services (I did not purchase the rental property after…read moreall), I want to thank Kristen Carter for her professionalism. She replied to my messages promptly, and I'm very confident she would have managed my property to my full satisfaction. Todd: I didn't hear your voice message until a few days ago! 9 out of 10 calls I get are scams, so I have the habit of letting unknown numbers go to voicemail, and then forget to check my messages. Thank you for your call! If and when I do buy a rental property, Kristen will be the first person I call.