Always a great experience!!! The best in the business. They are always happy to help.read more

Excellent customer service, extremely flexible. Answered all my questions and did not take long at…read moreall.

This store got the color wrong for all of my groomsmen's tuxes. The day before my wedding, they…read moretold me they never carried the jacket color we ordered for my dad despite us seeing it in person, having a photo, and the original salesperson referring specifically to the color multiple times. Do not use Squire's in Lake Charles if you want a stress-free wedding experience.

was in desperate need of a vest and tie rental - Mardi Gras ball is tomorrow. they were able to…read moretake my order and have it to me within 24 hrs sooooooo clutch

Received the wrong wedding dress, late, and then got a botched alteration job that cost $450 to fix…read moreat another store. My dress arrived in the wrong color and it was too late to order a new dress. Ultimately they offered me the sample gown that I tried on six months earlier. It wasn't in the best shape and had a huge hole in the train. We had to cut the train off. They rushed the alterations. I received my dress with a jagged, uneven hem, a missing back hook, and a bust adjustment that was done through the back zipper even though it was measured and pinned by the side seams. Thankfully I found an amazing seamstress who could fix the mess but it cost another $450. I tried multiple times to talk to someone at the store about the service, but the owner never called me back. We hoped to support a local business, but sadly this experience caused serious stress and became much more expensive than promised.

Awful place! They lost my moms mother of the bride dress and only told us after I called Daily for…read moreover one week when no one could give me an explanation as to what was the hold up! We found out 37 days before the wedding that we had to go find another dress!

I will use Mary Ellen's for all my rentals from now on! I was unable to make it to a wedding due to…read moreflight cancellations and they refunded my entire cost. Thank you guys for the superb customer service!

Randy and Kevin Foreman are, in my opinion, the Tuxedo KINGS of Louisiana. They have decades of…read moreexperience in formal wear and their attention to detail is uncanny. They know that customers expect perfection and they strive to achieve this goal with every tuxedo that they put out. You WILL NOT leave Mary Ellen's until you are absolutely 100% satisfied with your fit. Most businesses see customers as walking dollar signs and will do anything, and say anything, to keep you from taking your business somewhere else. The motto of Mary Ellen's is "To run a successful business is based entirely on the quality of the business's customer service." When you enter Mary Ellen's, someone will walk up to you and greet you, sometimes meeting you at the door. Randy and Kevin make it a point to talk to you, find out where you're from, and if you're a regular, how you and your family are doing. Once you go to Mary Ellen's for a tuxedo, that's the only place you'll ever go. They make you feel like you're a part of their family. You are their customer and they want to keep that relationship with you always. Having been an employee at Mary Ellen's, I think people should know how hard Randy and Kevin work for your business. During Mardi Gras season, Randy and Kevin arrive at work hours before the shop is actually open to start cleaning and pressing tuxedos. They dry clean their own product right there in the store! When the store closes at 5:30pm, it's a quick dash home for all employees and then back to work, sometimes staying past 11pm at night to get garments cleaned and start pulling orders for the coming weekend. This is the regular Monday, Tuesday and Wednesday routine for these guys. On busier weeks, all employees forfeit their only day off, Sunday, to get a jump on the demanding week. This is just a small glimpse into how hard the Mary Ellen's crew works for their customers, and you can rest assured that this service will always be this consistently extraordinary.