Today was my first visit. The clinic: Clean. Modern…read more The support staff: Friendly. Well coordinated. Knowledgeable. The MD and PA: I saw them both. Felt comfortable. They answered/asked pertinent questions. No appointment required. No waiting. A hidden gem of the Auburn Gresham community.

No problems at all. Kind friendly people. In and out no issues. Labs or X-rays done on time Doc…read moreon time.

Arrived at what is considered to be an "urgent care" facility at approximately 9:30 pm and upon…read moreentry was greeted by the front desk staff who appeared to not want to service me by saying "... the computer isn't working". In Fact, she said that more than once. I instantly felt unwelcomed. I asked the medical staff if stitches are a service that is provided. She responds by saying "...yes but there's already 4 patients ahead of you and you can't get stitches at this time of night anyway. I respond by saying "so a person has to be dying in order to get medical attention?" The medical staff responded by saying "yup!". I leave walk out of the facility then shortly return to ask the medical staff who turned me away what her name is. Her response was Latonya Sutton. After she tells me her name, she then proceeds to offer medical assistance. This encounter was beyond unacceptable. The "urgent cares" doors were open for patients yet I was turned away for what reason? They didn't want to provide me with services until I asked for a name. I went to an authentic urgent care facility and they said luckily i don't need stitches and sealed my cut with skin glue that only took a few minutes.

Best doctor ever. Even if you dont have a va-jj…read more Shes sweet, caring, she listens to you, she works with you- she will go out of her way to find you samples of stuff, find you specialists- whatever it takes. And yes, she can see boys too! And if its time for the 'girl' exam, well its gonna suck regardless, but shes make it suck a tiny bit less.

I actually enjoyed my visit to the doctor. Really. Dr…read more Ramirez is kind, caring and actually sits down with you and listens to things like "my knee hurts" and "does this toenail look funny to you?" Moreover, I had, ahem, avoided going to the doctor for a couple of years and never once did she shame me or fuss at me. In a nutshell she's the best.

Outstanding, personable, thorough, professional. Also works to stay current on new information…read moreabout pharmaceuticals.

Love Dr. Ng! My entire family goes to him. He's honest, knowledgeable, and kind. It's rare to find…read morea doctor who's both knowledgeable and has excellent bed side manners. Our family has been going to him for about 2 years and we don't plan on changing anytime soon!

Dr. sent me downstairs for lab work at 1pm Friday. Got there and learned both staff working that…read moreday had gone to lunch and neither wouldn't be back for an hour. Unprofessional!!

I hesitated to do this & do believe in fair chances & understanding people have a bad moment or can…read morealso be goig through something , but truly As a healthcare worker myself , I was quite appalled with receptionist "Annabelle" No people skills whatsoever! Her responses were just ugly & very unprofessional, no compassion no empathy , no understanding, ESPECIALLY in a medical setting with sick elderly people . What a shame Been coming here with a client for the last 2 years , alwys exceptional treatment , the wait is alwys worth it as we love Dr

The only problem with going to the most popular doc on Yelp is that it can be quite difficult to…read moreget an appointment! After a week of coughing and sneezing I called Dr Suh's office prepared to beg for an appointment that day. It turned out I didn't need to do much begging...there were able to fit me in with their Physician Assistant an hr later. Hurray! I don't take pleasure in visiting any dr, but this office is the exception. Everyone (and seriously everyone) is sooo nice! Friendly receptionist, super sweet nurse and Sharon the Physician Assistant was wonderful as well! I didn't feel rushed at all because Sharon, who sounds eerily similar to Ellen Page from Juno, spent a good amount of time chatting with me how I was feeling. After a blood test and confirming I was full of mucus (lovely, I know) she prescribed a z-pack to make me all better. Oh, how I love antibiotics. I left without even seeing Dr Suh, yet it was another 5 star experience!

tl;dr: Dr. Suh is the best doctor I've ever had, hands down. And if you have trouble with contact,…read moreuse MyChart (mychart[dot]nm[dot]org). Dr. Suh is attentive, simultaneously both friendly and professional, doesn't rush you out the door, asks the right questions (she doesn't wait for YOU to mention that weird mole or why you've been refilling your xanax more frequently or whatever...), she's good at sensing/reading that there's something you want to ask but about which you might be afraid or embarrassed (I got over that long ago, but was a big help when I started seeing her about 9 years ago), and if you have test results, follows up with a phone call even if they're normal. And here's a big one - she treats you with respect. I've seen a few doctors in Chicago who have treated me like a child (one who did that recently was almost certainly younger than me) or an idiot (I'd like to think I'm not - I read a ton about medicine and science in general out of sheer curiosity, have a background in chemistry, and come off as well-spoken and intelligent [so I've been told]). I've seen a lot of reviews here complaining about the office staff, perhaps at the old location on Washington. They weren't without flaws, but I've seen MUCH worse (*ahem*women'shealthconsulting*ahem*). I think there might be a completely new staff at the Delano location, but I'm not sure; I've only had one visit there. The one complaint I have from my only visit to the new office is that, although I was quite early & Dr. Suh was running a little behind, they didn't offer to draw blood or get a urine sample while I was waiting (it was an annual exam - they ALWAYS do blood & urine). I probably could have asked though, or maybe there's a new protocol or something. Not the end of the world, for sure. If you have trouble getting in touch due to the Northwestern bureaucracy, I'd highly suggest using the MyChart portal to send messages to Dr. Suh, schedule appointments, ask for refills, etc. It really does work, I've never had a problem with it at all. Sadly, I'm moving out of state in about 6 or 8 months, so unless I get sick between now and then (fingers crossed I stay healthy this winter!), my most recent visit with her will be my last.

"Have you seen a man skillful at his work? He will stand before Kings, He will not stand before…read morecommon men." -Proverbs 22:29 Initially, I was having difficulty sleeping. That was the reason why I started to visit Doctor Mallick. I was so thankful to discover he was also a primary care physician. In a relatively short period of time, Doctor Mallick has proven to be the best Doctor that I have ever had. He genuine cares about the well-being of his patients. When I have a concern about my health and how I am feeling, he makes my concern, his concern. I thank Jehovah God, that Doctor Mallick is my physician. -David Collier

From the owner: Internal Medicine & Sleep Medicineread more

Straight to the point and won' t waste your time or $. Gentlemen if you need a new MD go to Dr…read more Farrell. He is absolutely current with best practices and emerging knowledge and technology. He also can refer you to quality specialists that he deals with.

Whereas this practice originally operated like a true small family business, in the past few years…read moreit has become too big to fail like the phone company and patients are increasingly treated like AT&T customers. For example, while operations have generally sustained, physicians can now take several days to respond to a prescription refill - so plan ahead. Scheduling has been clearly pushed out further than before and calls now go to what appears to be a quasi-call center. Finally, it may be worth noting the practice's roots in South Shore are not reflected in the faces of those gracing its glossy cover page. One cannot fault the practice for growing; that's the promise of America, especially to ambitious immigrants. Yet, for those who believe in honoring legacy and the spirit of humble beginnings, this practice remains capable despite losing something once special in its transformation.

I was a patient of Dr. Rudyard Smith for several years. Always received excellent care. He…read morelistens to you and addresses your concerns. I was very happy with the care I received.