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    Reyes Towing

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    R&R Towing And Recovery

    R&R Towing And Recovery

    (6 reviews)

    Needed a tow yesterday after an accident and R&R was immediately there, professionally got car…read moresafely out of ditch, friendly and didn't rush me to get personal items out. R&R owner met me today at the yard so I could a few more items out and get photos for insurance claim. The poor reviews below are not R&R Porter / Splendora - there is another tow company in Sugarland called R.R.

    RR Towing and Recovery are about as bad as it gets when it comes to scamming people stranded on the…read moreside of the road looking for roadside assistance, and it appears they have a long history of scamming as viewed online by other people's experiences. February 2026 on interstate 10, New Mexico, our motor home experienced a tire blowout. We called RR Towing who would not send anybody unless we paid in advance via Credit Card $350USD. We paid and were told someone would be there in 1.5hrs. After not showing up we called them and were told another 1.0hrs. After not showing up again we called and were told there truck had broken down and they were getting another person out and it would be another 1.0 hr. After not showing up again, now 4.0 on the side of the interstate we called again, only to be told the guy could not find us, which we found imposable to believe because we had given our GPS coordinates as-well-as very clear instructions, where we were. RR Towing gave us the phone number of there guy they claimed was looking for us, so I called him. The guy didn't speak a word of English only Spanish, so I called RR Towing and Recovery dispatcher yelling, how am I to communicate with their guy, to help him find us, if I didn't speak Spanish and he's not speaking English, the dispatcher told me to find another company. Which we did! I called RR Towing and Recovery the next day to get our Credit Card charges refunded, called 5 times and each time the phone went to Answering Machine/Call screening, suddenly now - there are not picking up. Upon our return to Canada, we disputed the Credit Card charge. To our complete shock and disbelief these scam artists fought our charge back dispute, claiming "buyer remorse" and that they had repaired the wheel and that they had even contacted my wife on her cell phone and she was completely happy with the job, even producing a made-up/fake transcript of the call with my wife, all a complete pack of lies. These people take the cake for no holes bared, what-ever-it-takes to scam money out of unfortunate motorists that find themselves stranded on the side of the interstate and are equally determined to lie, cheat and even produce fake documents, whatever it takes trying to keep the money they have scammed. Fortunately, I have proof that another company fixed our wheel that day, not RR Towing and Recovery and our bank has all the evidence it needs.

    EZ Going Towing

    EZ Going Towing

    (1 review)

    This was one of the most unprofessional towing experiences I've ever had…read more Before the driver unloaded my vehicle, I specifically asked him not to use his dirty gloves inside my car. He ignored my request and proceeded to use the same dirty gloves anyway, leaving grease and dirt on my interior. This wasn't an accident--it happened after I had clearly asked him not to do it. It got worse. After unloading my vehicle, the driver left it in Neutral and walked away without saying a word. I had to discover it myself. Leaving a customer's vehicle in Neutral without informing them is an unnecessary safety risk that could have had serious consequences if it hadn't been noticed. When I called the company, I expected accountability or at least an apology. Instead, I was told that a dirty interior is simply "part of towing" and that there was nothing they could do. Rather than addressing legitimate concerns, they completely dismissed them. Accidents happen. What matters is how a company responds. In this case, the driver ignored a simple, reasonable request, left my vehicle in an unsafe condition, and the company refused to accept any responsibility. Their lack of professionalism and customer service was every bit as disappointing as the tow itself. If this is how they treat customers and their vehicles, I cannot recommend doing business with them.

    From the owner: For any of your vehicle needs, call us! Roadside assistance, towing, tire change, and more!read more

    Reyes Towing - towing - Updated August 2026

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