Better staffed than other shoppers locations, like the trash locations in Centretown…read more you can find help here if you need it, staff are responsive

The pharmacist named Lana is incredibly professional informative so helpful and patient. I have…read moreconsulted with her a few times and every time she's the same kind professional and today after her recommendation she walked me to the isle so I could find the product easily. Well done Lana and thank you for being more than a pharmacist. Best Regards Jocelyn Robert

Service at the Shopper's Drug Mart - Eagleson Road location. I find the staff unfriendly and at…read moretimes hateful. I've had them email me telling me my prescription is ready only to get there and find it's not ready. There is always a long wait to have prescriptions filled. I left the hospital with 7 prescriptions. I needed them filled as my next dose was at 5 pm. I called them at 3:15 pm immediately after I got home from the hospital. I sent all prescriptions in through their website portal that allows the uploading of prescriptions. Then I was told they need the real prescription before they can give me the drugs. That's fine. I will give them the original copies. I asked if they could be delivered as I just got out of the hospital and was not supposed to be driving. The staff told me the delivery guy had already completed his deliveries for the day but they would ask him. They called back stating no he cannot deliver. I told the lady i would find a way to get there to pick them up as I need to take the drug at 5 pm or close to 5. She once again said she needed the real prescription before she could give me the drugs. I told her that's fine. I'll take them with me. I got there at 5:05 pm and handed her the real prescriptions. They had nothing ready for me. She told me to wait 15 to 20 minutes. I had already explained to her twice that I needed to take my medication and by submitting these 2 hours earlier I don't understand why she did not make that any sort of a priority. After all I had been going to this pharmacy for many years. No matter when I go there I have trouble. They've only usually got one person working on cash and a line of several people. They often have trouble locating the prescription. Maybe they have too many customers. I don't know what the problem is but it's the worst pharmacy I have dealt with when it comes to efficiency, courtesy and value. The curt attitude and lack of concern for the customer has me looking for a new pharmacy. They also charge higher dispensing fees compared to my previous pharmacy from years ago.

I would give this location a 3.5 stars, if I had the choice, simply because they have made the…read moredecision to close earlier than they did, and they now open later too. They have to save money somewhere, and cutting hours was their answer. On the other hand, Shoppers Drug is really expanding! I like this shop best of the 3 near home, and maybe not the closest. This particular store is open only to 10:00 pm, there are others open to midnight, and the occasional one open 24 hours. This location has a nice makeup dept., a photo lab, and they sell some food, books and some jewelry too, and lotteries. Shoppers' Drug usually has the best price in town for milk, eggs, and butter. The staff is knowledgeable and helpful, especially at the pharmacy (the cashiers tend to be on the young side).

I went here to buy some makeup. I guess I wasn't aware that not all shoppers have all the luxury…read morebeauty brands. This one didn't have the Elizabeth Arden foundation that I was looking for. But the service I received I thought made up for it I thought. The sales associate offered me help, I said I'd let her know if I needed it. I asked her a couple questions and she seemed to be knowledgeable on the products and was very professional. She also gave me some samples to try out so I'm excited to try the foundation samples she gave me. Overall this shoppers is one of the smaller ones. But it has a post office which is always nice. And the post office staff are always SUPER nice and professional no matter how busy it Is. They also have self serve cash out which l like. I don't overly love the layout of this shoppers but it gets the job done.

So Pharmacy has good customer service, front desk and cash is super bitchy!…read moreI guess there are bad staff in some spots

Extremely knowledgeable and friendly staff - this business bends over backwards to provide…read moresmall-town service with a smile. Always a joy to walk in.

The pharmacy never fill my prescriptions and my husband's ones correctly and, i mean NEVER…read more They either don't know how to operate the online app refills, nor do it right the in -person refills: short of medications by errors ( not by the shortage of meds). Terrible operation/ organization skills at this location!

Treat pharmacy customers like garbage. They dont explain…read moreanything or listen to the customers. Pretty scary considering their profession. Pharmacist was the worst. Stay away.