Unprofessional and undependable. My wife made an appointment with Scott to do some measurements and…read morewrite up an estimate at our office. Our offices are housed an old firehouse that we love and we were very excited to install blinds. We thought he would be excited about working in our space and helping us find the perfect window treatments. The appointment was at 10:00 am to an office full of people. He was let in and given access to the windows. We came in at 10:03 while he was measuring and we immediately had a work emergency that resulted in a 5 min work discussion. Instead of popping in to say he was done measuring or asking us a question as any other professional service provider would do- he left the office without speaking to anyone and refused to return my wife's phone calls. A week later, he finally did answer our phone calls and told us he didn't like that we were late for him (3 min) and that We were busy talking to other people. He then hung up on us. This was very poor customer service. Even if he did not think this was the right job for him or his company he should have taken the time to tell us that day rather than sneaking out and avoiding our phone calls. No one in my company was rude to him and we are very surprised he responded this way.

Scott doesn't call back or respond to emails. We ordered drapery panels and hardware 3 1/2 months…read moreago with a 50% deposit. The hardware was ordered late. An installation date is not established.

Just had these guys install shutters on my home. Looks amazing for a great price. They were very…read moreprofessional and helpful during the consultation and communicated well leading up to and during the installation. Highly recommend!

We bought a new rental unit un Bridgeville. The Best Pittsburgh Blinds came to our house,…read morelooked at our odd shaped windows and decor and suggested we get cordless honeycomb Blinds in a charcoal color. Would never have thought of thse 2 suggestions but they looked great in the home. Absolutely love how it turned out and these custom Blinds were affordable too. Highly recommend them. Rich is easy to work with.

They installed some sun tunnels in my living room. They were professional, didn't run into any…read moreproblems, went smoothly and love the light they let in.

They went out of their way to stop buy and help me with a remote issue. I will always recommend…read morethis company!

Please excuse the lengthy review, but I have to give a huge thanks to Whalen Exteriors and I feel…read morecompelled to tell the whole story so you can get a good sense of why you should work with this company. I called several contractors needing my roof replaced on short notice due to a series of bad roof leaks on an very old flat roof system and was in a rush to get the project started with the Spring rain well on its way. Shawn Whalen himself CAME TO MY HOME THE VERY NEXT MORNING after we spoke on the phone to evaluate my roof. While I had to chase other contractors down for their bids, he sent me his bid in a timely manner. Not only that, HIS BID WAS COMPETITIVE with the other 2 estimates I obtained and more importantly, HE AGREED TO PUSH BACK OTHER JOBS to accommodate our roof project... it was an emergency since our roof was actively leaking! We had to wait a week or so for the weather to warm up to start the project due to the manufacturers recommendation. Shawn really listened, because he knew my wife and I were very worried about the leaks and we had bad weather coming. So two days later he came out with one of his guys and patched our roof. That day after the patch job, we had a big rainstorm and were able to sleep through the night. It was the first time we hadn't worried about our home getting additional water damage in several weeks. We were really nervous leading up to the project because firstly, it's such a big financial commitment, and second, we didn't want to have to deal with any roof issues going forward for a really long time. The days leading up to the install, I was frequently texting Shawn with questions as well as requests for colors and materials I preferred for the re-roof. HE WAS ALWAYS QUICK TO GET BACK TO ME with answers and to confirm the changes to my order and NEVER GAVE THE IMPRESSION I WAS BOTHERING HIM. When the project got delayed a couple days due to the weather, Chuck from his office kept me updated. Big shoutout to Chuck! His project manager got sick the first day of the install so Shawn showed up to make sure everything got started without any problems. HIS CREW WAS WELL STAFFED, EFFICIENT, AND FINISHED THE JOB IN 2 DAYS. They came back on the 3rd day to do a quality check without me asking. For anyone who has coordinated renovation work on their home in any capacity, you know how rare it is to have a truly professional experience with a contractor. We are thrilled with the job Whalen Exteriors did!

I got a new roof..from Whalen. They were recommended by Erie Insurance Company. I needed a new…read morefront window..asked if they could replace and install a new window and they agreed. I do have one and a replacement for the first one..since it cracked on the 2nd day. Window #3 never opened and #4 doesn't open. We canceled the other windows we wanted replaced by Whalen

My whole experience with this company was great. The owner I spoke to was extremely friendly,…read morehelpful and not pushy at all. The cost was so much lower than what I was quoted by other companies and they seem to be great quality. A father and son team came and installed them and they were very polite and personable. I have 21 windows and it only took them 3 days. Highly reccomend!

Fast, trustworthy, reliable, didn't try to upsell me. very great to deal with, highly recommend.read more

Came out right away and gave me an estimate for fixing some double hung windows that needed to be…read morepropped open. Came back and fixed the windows as promised for a fair price. Even offered to repair a couple screens I had. Simple, easy and fast.

We received a quote and decided to move on this as our windows were in pretty bad shape. This…read morecompany is amazing -very fast turn around and flawless workmanship. We did not even need to paint the trim on the outside of our house after they were done...beyond impressed. Thanks for a job well done!

We just had nearly 20 windows replaced in our new home, and are extremely thankful that we decided…read moreto go with Windows Pittsburgh! After reaching out to several other window companies, we knew that once Jim from Windows Pittsburgh stopped by to provide us with a quote, his company was the one that we wanted to to go with. From the moment Jim, the owner of Windows Pittsburgh, stopped by he was completely professional and made sure to keep our consultation around an hour, which we appreciated. We went back and forth for weeks about grids and colors, and Jim was extremely patient and didn't pressure us at all during this time. For anyone who has shopped for windows, you would understand how "sales-pitchy" these consultations can be. Jim did not make us feel pressured or rushed in to a decision what so ever. He was just a good, local guy, who was thankful to do business with us. Windows Pittsburgh is locally owned, and operated. I liked this because I knew that we were giving back to our community vs. giving in to the larger window companies. After our initial consultation we did have one person come to get exact measurements, and then our actual instillation was approx. 4 months after our order. The installation was scheduled for three days, but it only took the installers two days total. I can not speak highly enough about the installation process because they really took their time to do things right, and cleaned up (very well) as they moved throughout the house. Drop cloths were used on the floors, and they swept and cleaned up after each window. I didn't worry at any time about broken glass, nails, etc. They did a fantastic job, and even wiped and cleaned the new windows (they will never be this clean again!) When I met with Jim initially, I told him that I heard of Windows Pittsburgh from Yelp. He seemed surprised by this, because he doesn't use Yelp for advertising anymore. As you know, this company isn't as heavily broadcasted in the Pittsburgh area. I'm hoping that our review gets noticed, and that anyone looking for new windows or exterior doors in the Pittsburgh area will consider using Windows Pittsburgh, they will really do a great job and you will be happy with the results!

I don't think I could have been more impressed with Windows Pittsburgh. Jim was very courteous and…read morefriendly, patient and understanding ... basically an all around good guy. Prices were very good and the quality is top notch. The installation was a breeze! The guys were courteous of my toddler and my house. They cleaned up everything and hauled away all trash. Would recommend Windows Pittsburgh to absolutely everyone.

These people and this business are awesome. We had an awning replaced by them-response time was…read moredecent - once the process was started, it went so smoothly! Project was done way ahead of time in a professional manner- Sue in the office was great! Ellis, the vice president of the company came and took measurements on time! The installation guys were on time and worked quick and efficiently! loved the whole experience! Who gets on time service and no issues in this world anymore????

The worst awning services ever.The first time they came they broke a planter and didn't say…read moreanything second time they cracked my window and wouldn't Stan behind it.Unreliable terrible service.unprofessional workers .