Revive Spa JW Marriott Phoenix Desert Ridge Exceptional and Personal treatment from All Levels of service at the Revive Spa and Salon kicking off a very Special Birthday for our Mom & Grandma! Special Thanks to Angela, Sal, Tanya, Larisa, and Flor! read more

Rebecca gave an amazing massage! I felt like her brain was processing every move she did with intention to help with certain muscles and lymph- it was so unique and I was very appreciative of her expertise! Overall the spa could use some Upgrades and little additions. It's an older spa and you can tell. But for example some cucumber washcloths on ice, the jacuzzi was TOO hot to even enjoy, the shower water took way too long to get warm and just overall it wasn't a 'wow' experience, but just really nice. Maria was an amazing attendant for the spa and she was always checking in and so helpful as well! She was a joy. The check in process was great and the communication was very clear. This place just needs some renovations or upgrades soon. read more

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We had a lovely relaxing day. All three of us had great services. Two in our party had facials and one had a massage. It would be nice if the indoor hot tub area or a little bit larger but overall a great day. read more

I am pretty bummed about the Revive Spa. I have been coming here for years and it has just gone a little downhill. Everyone that works there is incredibly nice. But there is definitely not enough servers. We did not see our server by the pool for over an hour, almost two- which was of no fault of her own. She was the only one serving and had a packed restaurant inside. When we did get our food, my salad was overdressed and missing ingredients that it had listed on the menu. My friend's chicken skewers were inedible because they were so hard. The spa pool is dirty and needs to be repaired. It missing tiles all around. Unfortunately, my massage was terrible. So terrible I had to see my chiropractor the next day because I was in pain from the massage. She would do light pressure one minute and then jam her thumbs into my spine the next. I would jump and my whole body would tense. This happened at least 5 times. After years of coming here, it was really disappointing. read more

Revive Spa - Pool - Day Spas Near Me - Phoenix, Arizona

I recently did a spa day at Revive with a few Mom friends when our kids went back to school. I got a 50 minute Swedish massage, with aromatic oils. It was great. Some other Moms did deep tissue, body scrubs, and manicure pedicures. Everyone was very happy with the spa. We met for lunch at the Bistro after our services. The Bistro is cozy and has great natural light coming in. We choose to eat inside because do the heat. The menu is breakfast and lunch Mediterranean cuisine. We had champagne, fresh juices, and shared the Strawberry Tartine as an appetizer. I ordered the Avocado Toast that came with a dill cream cheese, smoked salmon, cucumber, red onion, tomato, and everything seasoning. It was so fresh and delicious. It was a large portion so next time I know it's something I can split. A few Moms ordered the roasted turkey pita and loved that too. After lunch we went outside and enjoyed the Sanctuary pool. It was such a lovely, relaxing day. It was a week day so the spa, bistro, and pool weren't overly crowded which was nice. The worst is trying to relax when you can't even find a place to sit down. We will definitely be back. read more

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5 stars for the spa pool, bistro food and pedi! Leah did an incredible job, I will def be back for the pedi! Unfortunately leaving 3 stars, because the 230$ 50 min massage was a disappointment. It was a very relaxing massage but I am feeling a bad sore after. I have been to other spas for massage in the valley and for that price point you can enjoy much more luxurious spas/massages. The locker room is outdated, and the spa itself self isn't very relaxing of a vibe. Will be back for a pedicure, save your money on the massage. read more

Revive Spa - Chicken kebab platter w/fruit cocktail, avocado toast - Day Spas Near Me - Phoenix, Arizona

From the moment I walked in to the moment I left, the staff was welcoming and sweet. Debbie was really sweet and asking if I need anything. My massage was 10/10. If I ever come back to visit Phoenix, I will be back. read more

Revive Spa - Day Spas Near Me - Phoenix, Arizona

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The women working here are very nice and scheduling was a breeze. I like that they have their own pool and bistro. That's where the likes end. This was the loudest spa I've ever been. And that's saying a lot. When I mentioned it was loud, the woman said there were several groups that just walked in. This is never a good sign. There is only one area to relax and that is the "relaxation room". What a joke. There were hordes of women in there and the spa doesn't care at all to make it a serene spot. I ended up sitting on the men's room area but they have a TV on. Even outside my treatment area, no one cares to speak quietly. The pool is large and spread out, however, the area was a mess. There were empty glasses everywhere, random towels, bird poop on the chairs, etc. My turquoise cocoon was lovely which is the only reason I give it a 3. Otherwise, this place is a racket and is need of a refresh. Maybe one day there will be an actual spa where it's about serenity and not a party. read more

Revive spa has an amazing, nearly Olympic sized pool just for spa guests, a nice cafe with a good selection of healthy foods and huge fitness center plus a large waiting room prior to your spa appointment. I had a 60 min Swedish massage which was perfect for working out my sore muscles and also spent a hour working out in the gym. I tried the sauna briefly but as it was August, it just seemed too hot. I wanted to swim laps and was hoping the pool would stay cool since it is such a large pool but unfortunately, the water was way too warm for anything other than wallowing around. My hummus lunch was very good with lots of veggies and they substituted some gluten free flatbread for the pita ( it was a bit like a gluten free pizza crust that you often get at restaurants, but was nicely warmed and toasted). I enjoyed the relaxation lounge prior to my treatment, they had several magazine to chose from. I would certainly come back read more

Revive Spa - Hummus plate with gluten free flatbread at the spa cafe. Very good and a reasonable price. - Day Spas Near Me - Phoenix, Arizona

Spa was amazing! 5 stars for the masseuses and the locker room staff! The only disappointment was the waitstaff at the spa pool. Was very slow and there was only a few of us using the pool area. read more

How about not charging and arm and a leg for a massage!?!? $239 for a 50 min massage is friggen robbery!!! How is it rated $$$ ??? This place is way overpriced!!! Will never be back and won't recommend to anyone. Actually will suggest people avoid it. Plenty of much better options. Ohhhh and I had to pay for parking too since I was staying at the Marriott Canyon Villas across the street. Ridiculous!! read more

This is a good spa and a great space, and has all the potential to be 5 stars! HOWEVER, this spa has not been completely remodeled and updated, ever. They recently put in some new tile in the hot tub and steam room, but honestly the spa as a whole is still kinda grubby. The bathrooms and showers are old and beat up, and there is moldy gross tile in the hot tub. The outside showers are gross and old, etc. With a price point and expectation as high as a JW hotel brings, this is disappointing and unacceptable. Hope they completely redo the spa soon!! read more

I've been to JW Marriott many times but never to their spa. Check in went smoothly, however, when I booked my appointment no one mentioned that the spa was going through some renovations. If I would of know this I would have possibly waited to schedule my appointment once their remodel was done. Their spa indoors is a bit outdated. I am very excited to see the new look! My pedicure was nice. Their pedicure chairs are very comfortable but have a lot of wear and tear. I heard they will be getting new pedicure chairs. That's exciting news. I have two suggestion for the women's locker room. It needs phone chargers and/or usb outlets. My phone ended up dying and I couldn't charge my phone anywhere with my usb cable. I had to ask the front desk for a charger so I could pull up my spa gift card. My other suggestion would be to have a quiet room where you can lay down and relax indoors. They only had some lounge chairs in the hot tub room and outside where the outdoor showers are. They need a quiet and cool area for relaxation especially if it's too hot by the pool. The pool cabanas looked updated and very nice. I liked the design. I enjoyed my meals by the pool. I ordered their jumbo shrimp, southwest caesar salad and their turkey wrap. The salad was my favorite. I will be back once they have completed their remodel! read more

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Environment is really an important part of an experience and can make or break it. While the staff and services at Revive are everything a guest could ask for, the facility is more than ready for an update. Unfortunately, the environment here was too much of a detractor from the overall experience to give Revive more stars. read more

Revive Spa - What's better than an exclusive spa pool? - Day Spas Near Me - Phoenix, Arizona

It's not $$$, it's more like $$$$$. I paid over $300 including tips of 20% which are automatically added to your bill for a 50 minute facial and a foot scrub. The foot scrub lasted maybe 2 minutes and then she quickly put "hot socks" over my feet and was done with it. The facial.....she didn't even bother to do any extractions. She spent the entire 50 minutes lathering me up with different products that probably had very little benefit for my skin. My face felt great, but the next day I was back to my same old skin...My opinion: NOT worth the money. read more

For my girl's Spa day, we decided on the JW Marriott, and we are so glad that we did! The Revive Spa, with its relaxing ambience, was simply incredible. We were thrilled to be able to utilize the sauna, pool, and bar and even more thrilled with the delicious food. Be sure to try the salsa and guacamole with chips. I cannot wait to schedule our next spa day! read more

Revive Spa - Spa day - Day Spas Near Me - Phoenix, Arizona

The facilities were nice and the personnel were exceptional. I would definitely return. I have the turkey pita at the bistro and it was one of the best pitas I've had in a long time. read more

Revive Spa - Turkey Pita Sandwich - Day Spas Near Me - Phoenix, Arizona

Beautiful spa with excellent accommodations. I love the fact that they have a huge sauna, steam room, Jacuzzi, in addition to several massage choices. I went with the CBD oil massage to cut down on the inflammation I had particularly in my legs. When you go, ask for Jesse to be your therapist. He's been there since the place opened and is the best!! read more

Revive Spa - Bistro menu - Day Spas Near Me - Phoenix, Arizona

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It's definitely a 3-star spa! Sorry, it's not worth $280! Angela did my facial and I paid an extra $35 for a hair scalp massage. While she was very nice and thorough, I just felt that my massage was too basic without any technique or effort. I can't fault her if this is the standard and policy of the spa. Bottom line, I really recommend that you go across the street to another skincare clinic for a more customized treatment for half the cost. The inside spa area looked similar to my gym with your typical sauna, steam room, and private jacuzzi! The only difference is that you get your own robe, slippers, and towels along with basic facial amenities. Bottom line... this place was overrated. read more

If i could give this hotel 0 stars, i most defiantly would! i flew in for business and stayed here since it was closest in the area where i needed to be, When i when i first approached the front desk the lady that was wearing a blue short sleeve shirt whispered something in the gentlemen's ear that was working alongside with her and they both looked at me and laughed. i was really uncomfortable and it became awkward, I then asked if could have a late check out since my flight doesn't take off until 7pm and I'm fine to pay a small fee, SHE TELLS ME SHE WOULD HAVE TO CHARGE ME 75$ FROM 11AM UNTIL 2PM!!! and anything after that is full price! On top of that she was rude and unprofessional i would not recommend this hotel to anyone and defiantly not to my work colleague's. read more

A friend was in town and we spent a day at Revive. We usually go to CI Spa but they are being remodeled until Oct. Revive was a wonderful experience. We each had massages and facials. We also had a delicious lunch at their bistro. I highly recommend this Spa for anyone wanting a relaxing day in a lovely setting. read more

I have been here for years, I am surprised that I have not reviewed it. All the staff from the front desk, spa attendants, service providers, etc. Everyone is very friendly, professional, and provide awesome service. They have plenty of places to lounging inside and outside. All treatments are awesome. Especially the facial, massages, and body treatments! Angelia for facials, she is the best. I love after my treatment go hang out at the outside spa pool! read more

Revive Spa - Day Spas Near Me - Phoenix, Arizona

My boyfriend and I came for a staycation at the resort. We bought the spa package which i closed 2-50 min services. We both chose aromatherapy massages. I had Stefan. He was very nice and a great masseuse!! My boyfriend forgot the name of his girl, but he did say he wish it was rougher- maybe he should have gotten a deep tissue- but regardless he enjoyed it. The locker room is very nice and has many complimentary items for after bathing such as lotion, hair spray, spray deodorant, mouthwash, blow dryer.... The lockers are very nice with a hook and 2 shelves for shoes. The pool area is beautiful. The cabanas look very nice and have a fan inside. The pool is 4' deep, but very nice to relax in. The spa bistro is ok- it's outdated or at least looked it. We were there on a weekday which made it very quiet.... We ordered fruit which is pre packaged it looks like- it's ok. I ordered a pink colada- it was ok, but I've had better. We didn't use the gym, but I could see a couple people in there and it was very full of machines! The spa is very nice, it's huge and relaxing. Would come again. read more

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Mixed feelings about Revive. Spa is a little outdated but was maintained fairly well. Staff are very friendly and the anti aging facial I got from Angela was magnificent but can't say the same for my 80 minutes deep tissue massage, it was alright for a $234 massage. Cafe is a little outdated and the super food salad I ordered was pre-packaged. They do have great amenities such as the spa pool, sauna, jacuzzi, shower area with stocked shampoo, conditioner, lotion, shaver, and lots of towels. read more

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This is a lovely spa in a top resort where the staff is first class, but the outdoor pool is third rate. The pool area looks like it hasn't been maintained for years, with decaying concrete around the pool, making it exceptionally painful to walk barefoot. While the water is clean, the tile along the water edge is worn and crusted with calcium. I am sorely disappointed in what could be an outstanding experience. read more

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Just now seeing the poor ratings of this spa; too bad. I booked treatments at the spa at Camelback Inn where I learned the steam room was broken. A steam room is always the most important amenity for me. The woman I booked with mentioned that I could book my treatments instead at Revive, the sister spa, since their steam room was functioning. I could not get both the salon and body treatments I had booked at the same times at Revive, so I told her I would keep my appointments and simply use the steam room at Revive this week so I could still get all that I was paying for. She said that shouldn't be a problem. Lo and behold, Revive was not interested in honoring that and denied my use of their steam room (good thing I called in advance to see if I needed to make an appointment). I mean, I understand policies, and I get that the lady I spoke with made a mistake saying she didn't see an issue with me visiting Revive, but I find it in extremely bad taste to not honor this. This wasn't even a poorly thought out response by a random Revive employee over the phone - the woman asked her manager and called back with the "denial"! The final straw was when they began wasting my time with questions about the woman at Camelback Inn that I spoke with... Yuck. I won't be returning and may steer clear of Marriott altogether ; there is so much to be said for class and this venue is lacking. I'm new to the area and looking for my blissful spa getaway (and missing my membership at Burke-Williams, where this would never happen). Best of luck finding an alternative spa! ;) read more

This facility is nice and luxurious . I called the morning of my appt and they were able to accommodate my friend as well on short notice. We both got an 80 min massage mine was by Susanna she did a great job and they also have a sauna, steam room, hot tub, pool and bar separate from the resort. We had access to the amenities til 5pm. Loved it read more

Having been to Revive Spa once before, I was excited to treat my pregnant friend that came to visit to a spa day... We were really looking forward to spending a few hours being pampered, perhaps working out a bit, sitting by the pool, etc... and we did all that - it just didn't WOW me as much as I thought it would for the price I paid. First of all, I was very clear when I made the appointments that my friend was pregnant and so I requested a prenatal massage for her. I requested a deep tissue massage for myself. I was pleased that they called the day before to confirm our appointments. We checked in about an hour before our scheduled massages and the lady looked at us both and asked "so, you both have prenatal massages, correct?" WHAT? NO! I looked down at my belly and said - nope - she has a prenatal massage and I requested a deep tissue massage. Not a huge deal and probably not the girl's fault, but that is not a mistake to make to someone who is weight-conscious and far from prego! No big deal... we're here to enjoy and relax. Deep breath, Gabi... :) So we are given a tour of the facility (which is beautiful, peaceful, tranquil, etc...) and we decide we have time for a walk before our massages. So, we go outside and make our way around the hotel a bit. There is a bunch of construction, so we turn around and go through the hotel and try to go to the back pool area to check it out. Nope... the pool attendant says that spa guests cannot enter that pool area (not even for a walk) - you must be a hotel guest to enter. OK then, we turn around and head back to the spa. With about a 1/2 hour before we need to be ready for our massages, we decide to get in a quick workout in the fitness center. It is clean, spacious for a hotel facility, and has all the equipment you need. This was a positive, as was the actual spa pool and jacuzzi, sauna, etc... Once we are in our robes and slippers, we head upstairs for our treatments - the waiting room is very well-done with comfy couches, chairs, blankets, plenty of magazines, relaxing music, and lots of treats (fruit, tea, water, trail mix, etc.) The services didn't blow either of us away and for what we paid, we each could've gotten 4 massages each at Massage Envy instead. But, again, it was about the day as a whole and the spa experience. So, we enjoyed a lovely lunch from the Spa Bistro and sat out by the pool in the afternoon. Not such a bad day after all - I just really wanted a 5 star experience for what we paid, and I can't give more than 4. However, it is hit or miss, so I encourage you to check it out yourself. As for me, I'll happily return if someone else is paying. Any takers? read more

Revive Spa - Day Spas Near Me - Phoenix, Arizona

My Favorite spa in the Valley. Words cannot describe how happy this place makes me. I checked in for a facial and was greeted with warmth and kindness. The wonderful smell of this place is something that I look forward to in between each visit. I want my entire home to smell like Revive. I was staying at the resort with family for a special occasion so I didn't make an all day event out of my visit to the spa but god knows you can - the private pool, cabanas, and women's locker room make it so comfortable that it's hard to rip myself away. The facial was so relaxing and my skin felt wonderful for days afterwards. The esthetician spoke in a very calming voice and gave me a step by step introduction to everything she was doing to my skin. Everything she did felt so good, it was difficult to stay awake, very enjoyable. Afterwards, there was no pressure to buy all of the products she used and I really appreciate that, the facial is pricey itself. I can't wait to come back, I LOOOOOOVE this spa! read more

Revive Spa - Day Spas Near Me - Phoenix, Arizona

The recent updates to the spa are nice and it's got almost everything you can think of, but slightly pricier than others in the area. Definitely a good spot if you're loyal to Marriott and want those points and better food than others I've been too. Everyone that works here is super bubbly and nice. If I was doing a spa day with girlfriends, I'd definitely come back. The ambiance is better at some other spas especially the pool, but the lobby here is zen. One complaint is that they ran out of neck wraps in the relaxation room and there was hardly a chair to sit in when I arrived, but it is a Saturday so if you came on a weekday they'd probably have them. My skin looks great from my facial, but I can get the same from other spas that are slightly cheaper and have better ambiance and don't require you to have your credit card on you at the pool to get food/drinks! Overall, I'd come if I was definitely eating breakfast or lunch because the food really is good at the pool! Also, Siham at the pool is awesome and deserves a raise! read more

Revive Spa - Chicken kabob platter and ice moet champagne - Day Spas Near Me - Phoenix, Arizona

I checked into the Marriott Canyon Villas located on the same property as the JW Marriott on a Saturday evening. What better a way to start my vacation off right then a relaxing massage? I booked the special they were offering for Swedish massage for $99 for 50 minutes. When I checked in on Sunday am and received my locker I noticed that the men's steam room, Jacuzzi and saunas were all closed for remodeling! I booked a 10;00 am appointment so I could relax and enjoy the extra facilities and was totally bummed out. This was never mentioned regarding closure when I had booked my appointment. I mentioned this issue to my masseuse and she advised me the manager said they would resolve it at the front desk on my way out. The massage was very good but 50 minutes went by way to quick! After showering, sipping on camomile tea and relaxing in the lounge for about an hour I went to the front desk and they advised me that the service was complimentary! I wasn't expecting that and even advised the receptionist that a discount was sufficient but she said it was on the house since I was vacationing from out of state. I was impressed with the effort that management took to make things right! I would definitely return here again! read more

Loved my experience here during a recent girls trip to this area. Rebecca had me drooling during my Swedish massage & I felt so loose and limber afterwards. Heidi was great during my body sugar scrub and paid great attention to my body. It's a week later & my skin still feels like a newborn! It's a bit pricey though so this was a splurge for me but I enjoyed my day here. read more

So nice to have a private pool. The bistro is terrific. The amenities of the spa are great, and the services are top notch. What makes this place stand out, though is the kindness of the staff. They all go above and beyond. read more

The spa is outdated and not luxurious at all so for the price is not worth at all. I went for a 80 minutes Swedish massage and 50 minutes facial. The massage was ok - not great just average although the masseuse was nice and pleasant. The facial was actually a disgrace. All products used smell absolutely disgusting like old expired products and the process was like putting lotion on ... something you can do by yourself with store quality products. No one asked if I was satisfied and you are not treated as a valued customer at any time. For $600 I would have expected a bit more and better pampering care. Don't go read more

I got a manicure there, and Tanya my nail tech was so so nice and friendly! She did such a good job with my nails! She's very educated in what looked best for my short nails and even the color that goes well with my skin tone. Tanya was amazing!! Highly recommend! read more

This review is based on initial attempt to get information on services that have been provided by Revive Spa. On Thursday, May 2, 2019 at 3:30pm I called to inquire about a special package for Mother's Day that include "mommy and me spa services" which apparently they provided in the past . The girl on the phone was so rude when I simply asked. It was though I asked her a stupid question. Customer service should always begin at initial contact to then lead to the process of booking a wellness spa service. Instead it was awkward to say the least . Certainly gives second thoughts about booking in the future over initial rude treatment. read more

I based my review on the total experience. For me the experience starts when I check in and I've always loved to put the whole day aside or at least several hours to enjoy the amenities. Today's experience was quite different than I had expected from past years. The girl who checked me into the locker room had such a thick accent I could not understand anything she said. I guess that was not a big concern though because her tour was over in about 30 seconds. After getting in my robe, I realized I was unable to put my phone or anything in my robe pocket. Everything is sewn up and unusable. I guess that's a great way not to leave your phone behind, but also very inconvenient and I had to carry my phone around everywhere. I mentioned this to one of the attendants and she simply said I shouldn't have my phone anyways because I was there to relax. The steam room smelled like a wet shower and was not at all how I had remembered it. There was no fresh smell of peppermint or eucalyptus that I had enjoyed in the past. I then went to use the hot tub and honestly I think a picture describes everything. Please see the attached photo and you decide if that looks inviting. It was not for me. I decided to go upstairs and wait for my massage. There were no soft comfy blankets like in the past. The actual massage was in great. She did talk a lot which is not exactly what I wanted. I had really wanted to unwind and I guess that was not her plan. That said, however, it was a very good massage. I also wanted to note it was extremely awkward to pay immediately when I checked in before any services were rendered and also an automatic 20% tip off the full price. I had purchased a TravelZoo offer, but still tipped off the full price. That's another point worth mentioning. The travelzoo offer came with a glass of champagne which I never received. I hope somebody got to enjoy my glass! Also, it was supposed to come with a scalp massage add on. I mentioned that to my masseuse and she said she had no idea I was supposed to get that. This made me feel uncomfortable, but she decided to do it anyway. At the end of the day, the massage was great, but I would not return. I have enjoyed the Fairmont Princess spa in the past and I am excited to try the Omni spa as well. It's sad this spa is no longer the wonderful amazing place that used to be. read more

Revive Spa - Day Spas Near Me - Phoenix, Arizona

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I recently spent a week at the hotel, and I'm surprised to say that the Spa was the least impressive part of my stay. The amenities were there, but looked worn down. I'm not sure if the place is still coming online from COVID, but they seemed to be short on staffing as well. We couldn't get dual salon appointments when we arrived, because they only had one nail tech on duty that day. Another day that we went: they had two cashiers, one attendant for the men's locker room, and maybe one for the ladies, there was one gal working the bistro and she also doubled as the only attendant for the entire pool. The staff were hit and miss - some were friendly and helpful, and others were gruff and unaccommodating. And the pool was a bit of a mess. The towels were stacked on the table, not placed on chairs as is usual for a location such as this. Chairs were disheveled all around the pool. The pool cover was rolled up and placed on a chair, not out of site. Anyway, there's probably a better place around town to get a massage and lounge by a pool. read more

I received a hydrafacial and left with red spots on my face from manual extractions. Over the next two days they turned into deep cystic acne and when I called with my concerns, the supervisor Madison said they should not have done manual extractions. She also said these were side affects of the facial. I paid $300 for the facial and no before or after care was provided. When I asked for a corporate email she said I could only email her. Why would I email her if I was already speaking with her? I do not recommend a high priced spa for low quality service. No refund or credit was given. read more

The 2 services (massage and facial) I received were great! All staff/employees were great. Not a fan that you cannot go use the big pool after you have a spa treatment. The pool at the spa is not the pool I wanted to enjoy. As a local it would be nice to have a spa treatment then use the nicer pools at the hotel, like other resorts allow. read more