Had dealings with him before he "left" his Barton st store...paid a fair sum for a part he was…read moresupposed to order..."cleaned" my computer, then denied ever knowing me...almost made it to the "fraud squad" before he closed the store...

I was having issues with my laptop which would frequently require re-formatting and it would not be…read moreable to boot into Windows. I brought my PC to Shayne who was able to quickly diagnose it as an issue with the hard drive. He walked me through my options for replacement and ordered the part for me and fixed my PC. I had great service and it was a quick turnaround.

Johnny at Direct Cell was amazing!!! I don't write reviews normally but he definitely deserves one…read more I dropped my iPhone XR in water the night before and my SIM card was not working. So the next day I rushed in 1 hr before he closed. He had 2 other phone to work on and we gave him my wife's old iPhone 6+ to replace the battery for $60. He told me my phone will be $25 for a cleaning and if that doesn't work $70 to replace the SIM card port. I foolishly told him I would bring it back in 2 days. We then went to wait in the mall while my wife's battery was being replace. I check a repair shop there and they carelessly ripped open my phone and told me $225 to fix my phone and then went to another stupid used iPhone sales and repair shop in the mall and they told me my phone was destroyed and it would cost $519 to replace it. Obviously I didn't choose any of those options. Johnny called us back 30 min later letting us know my wife's phone was finished. We went there and I told him I wanted him to fix my XR after all. He opened it up very very carefully and showed me exactly what the problems were. He showed me where the water inside can be seen. He stayed after store hours with me and fixed it in 15 minutes. He ended up charging me only $25 for the cleaning and my phone works as good as new. I offered a $5 tip but he refused and simply asked for a good review. I gladly agreed!! Johnny at Direct cell is kind, honest, knowledgeable, definitely in my opinion skilled and reliable. Don't hesitate to take you phone for repair here. Thanks again Johnny, you saved me $200-$400!!

Outstanding service. My iPhone 8 plus got wet and wouldn't…read morecharge. It looked very grim. I emailed Direct Cell at around 10 am last Friday. I received a quote for a very reasonable $85.00 before 11 am and the phone was fixed and back in my hands by 138 pm. I can't thank the young man who helped me enough. I did agree to post a review. Wayne B. I've reviewed my review. I live in Ancaster; Not San Francisco!! I meant to review the shop on Mall Rd. in Hamilton, ON

These guys are awesome!…read more They can help you in your time of need and NOT charge you an arm or a leg for the data recovery if they don't have to. They were very honest and up front as to what to expect when what my damaged HD would require and what you might expect if you took it to one of the competitors who might be offering a "cowboy" job. If your data is precious and your backup strategy inadequate, these are the guys to take your non-responsive hard drive to when you have to re-claim your data. The clean-room is a bit sketchy (no double door, no gasket around the door, etc.) but they have the tools to diagnose your problem and determine the best course of action and they know their limits when they have to broker the job to a uber-high-end facility. Sadly, since my backup strategy now includes mirrored RAIDs and offsite backups, I'll no longer need a place like this, unless my computer dies AND my RAID dies AND my offsite backup gets eaten, or stolen or abducted by aliens. ****** Edit 2010-11-25 I decided to bite the bullet and give them my drive to send to the uber facility for recovery. Ballpark quote was verbally given as "flat $2000-2500 + tax". Once it gets recovered, I'll post another edit.

I dropped my Seagate external hard drive on the floor which lead to the "needle" scraping the disk…read moreand create a ticking/beeping sound whenever I try to connect my hard drive to a computer to "fix" it myself. Little did I know that it only caused more damage than good. Gordon was able to retrieve 95% (100% in my opinion because I take multiple photos of 1 subject) of my data. He gave me a detailed report on what happened to my hard drive, how he will retrieve it, where he will get the parts, how long it will take, and the estimate of how much it will cost me. Although the quote is still high for me (because I am starting out in my career and this is not something that I normally deal with), the final quote is still lower compared to other data recovery shops. He gave me updates on the status of my data recovery and there were no hidden fees that got added on my final price. Overall, Gordon is professional and great at what he does. All the best in your business, Gordon! Sincerely, Regine

I visited their store and was treated with respect and a friendly attitude. I spent more than my…read moreinitial budget was set at. However they set up a very fast Lenovo, and after a few issues the adjustments were made quickly and I am very satisfied with the service and knowledge provided to get said computer running very well. I could have purchased a comparable one from Amazon, however Amazon would not have any service to get a computer up & running at peak efficiency that a store like C Computers Inc. provided to me.

Great and knowledgeable technicians. Solved my issue within a day. I also bought 2 laptops for my…read morefamily, they where in excellent condition. Will come again!!

I had an accident with my laptop & spilt tea on it. I was afraid I had lost everything. I called…read moreMike & he said to bring it in as they see this quite often. I took it in & while Andrew was working on getting it apart (it was stuck pretty good), Mike made the suggestion that he had used notebooks that could give me a good deal on & if the hard drive was still good, could put in a new notebook for me & that way I wouldn't lose any of my data. That's what we ended up doing & we were in & out in an hour & half. New notebook for me (plus a free computer bag) & no lost data. They made what I thought was a bad situation to making my day! We have been going to them for their excellent & knowledgeable service for a few years now & never disappointed. I was thrilled & would & have recommended their services to anyone in need of computer repair. Thank you very much Mike & Andrew.

Personal Computer Terminal.is the best place in town for sales and repairs. I have been dealing…read morewith them for years. They are knowledgeable friendly and their service is top notch. I would go nowhere else. If you want great and friendly service, this is the place to go. Serge C. Belanger

Scott helped me troubleshoot an issue and was very patient and knowledgeable. Highly recommend him.read more

I have taken my laptop to Scott's before and was pleased with the service. I took my laptop into…read morehim yesterday figuring I would not get it back until after Christmas but he called me this morning that it was ready. Price was very reasonable and it is working great. Thanks to Scott Sharyn Mitchell

The Service and Quality of Mr Computers attention to detail creates a value not seen in todays time.read more