We went here for a consultation this past week to find out more of what they have to offer…read moreregarding SculpSure, and understand it much better; it took about an hour. However, the consultation was more of a casual conversation instead of a professional presentation. I thought it would have been with a doctor or certified medical professional instead of a salesman. It was surprisingly all over the map: a bit about nutrition, how it compares to cool sculpting, many google searches showing stats, measurements, and cost estimates. Towards the end, they actually told us, "if you sign-up today, we will give you the best price" and "what price do you want to pay for this?". I felt I was at a used car dealership. When we pushed back, and a couple of problem areas were dropped, the procedure price magically went from $19K to $9K (for two people).
Further making us hesitant to sign on the spot, was that they would not give us any references to contact to ask how satisfied they were, and perhaps ask other questions to help us make a decision. We heard from the front desk that some of their own staff had it done. Which led to the question, you mean not even their own staff could act as a reference? And, why wasn't all of these stats they were quoting not in their own materials, such as on their website? Why just showing us info through random google searches?
In the end, we didn't feel comfortable with the whole consultation; the lack of references, the lack of stats being in black and white, so we passed.
I would suggest that they make up a professional package for potential customers, explaining their procedures, provide some type of guarantee on reduction, and the ability for a client to come back for additional sessions if they aren't happy. And, most of all, ask some of their happy clients, who have had great results, if they would provide any type of reference. If all, or at least some of that is provided, I think they will find increased client enrollment.
