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Armstrong Klym Waite Atwood & Jameson PS

Armstrong Klym Waite Atwood & Jameson PS

(4 reviews)

Extremely Disappointed -- Look Elsewhere If you are…read moreconsidering hiring this law firm for your bankruptcy, my advice is simple: look elsewhere. From the beginning of our case, communication was a major problem. We were never able to speak directly with the attorney or the attorney's assistant by phone. Not once. Calls were not returned, and emails routinely went unanswered for days or even weeks. We repeatedly had to follow up just to get basic information about the status of our own case. The delays became so significant that we actually had to retake the required bankruptcy course because the paperwork was not completed in a timely manner. Our bankruptcy took nearly a year, even though we provided every document and everything else they requested from us promptly. The customer service was equally disappointing. The receptionist was frequently rude and abrasive, making an already stressful situation even more difficult. During visits to the office, we could hear her arguing with other clients on the phone and raising her voice at them. Hearing clients being spoken to that way was extremely uncomfortable and did nothing to inspire confidence in the firm. Bankruptcy is an incredibly stressful and personal process. When you hire an attorney, you expect communication, professionalism, responsiveness, and someone who will actually be there to answer your questions. That was not our experience with this firm. Looking back, the lower cost was simply not worth the frustration. The stress of dealing with unanswered emails, lack of communication, delays, and having to repeatedly chase the office for information made an already difficult experience much worse. Do yourself a favor and thoroughly research other bankruptcy attorneys before hiring this firm. In our experience, you may save some money upfront, but the headache and emotional turmoil that followed were absolutely not worth it.

Randy Jameson is professional, responsive, and attentive. He walked me through every step of the…read moreprocess and always answered my questions. He provided advice, information and was creative with solutions to the problem at hand. I would recommend him to anyone needing representation. Both him and his office staff promptly returned emails and calls. His fees were extremely reasonable as well. With Randy, you won't be let down!

Rettig Forgette - businesslawyers - Updated October 2026

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