I am not normally someone who posts reviews on Yelp, but, because of the frequency with which…read morevisits to the doctor can become visits to your local medical hellscape, I wanted to write a note about the Eye Center. Every visit I have had here has been absolutely wonderful. I seldom have to wait beyond the scheduled time for my appointment, and, when the appointment does begin, the staff are courteous, caring, and attentive to what I am physically feeling. The women working in the optical division of the Eye Center are nothing short of wonderful, as well (my particular experience has been with Emily, whom I would credit for ensuring that I do not prematurely develop blindness). I tend to be very critical of doctors (medical jargon doesn't impress me, in the words of Julia Sugarbaker), and I've never had anything but wonderful experiences here. If your insurance covers the Eye Center, I would heartily encourage you to go. The facility is lovely and maintained impeccably, and the staff and doctors are a delight.

Entire staff is very professional, prompt and friendly. Highly recommend Dr Schultz and his team.read more

Dr Kapoor saved my eyesight. He diagnosed and surgically treated a torn retina. Dr Wagner also did…read morefollow up. Both doctors were competent, kind, efficient and highly skilled. I could not have had a better experience! Caroline Cox

I was referred by my optometrist to get the holes looked at in my eyes. She gave me 3 places to…read morelook at and I decided to go with Wagner Macula & Retina Center. I just gave me positive vibes when researching. They are doing what the can in regards to covid. I do wish they mailed or emailed the paper work to me. I love that option. That way I do not have to fumble in a chair filling out all the paperwork. I went for my first appointment. They took photos of my eyes and did a whole bunch of other things including dilating my eyes. I have not had that done in a while. I was totally not prepared for it. My eyes were so sensitive afterwards that I could barely keep my eyes open. I walked through the office without my contacts in so so could not see where I was going. After all was said and done and it was time for me to go home so sat in the car trying to figure out if so could even drive. I doubled up on my sunglasses and was able to see better. I was laughing to hard at this with a friend on the phone. I told her so feel like so was drunk... which it's been years since I was. But, I was just all over the place in my head that I came home to nap. While in the office Dr. Wagner introduced himself. He was so patient and kind and a jokester. I could hear him in the other room with a child and he was doing amazing in there!!!!! I go back early May for a procedure. I'll update more shortly. MAY PROCEDURE 5/5: I walked in for a late afternoon appointment. I was taking within 5-7 minutes, not long at all. The staff was friendly this time as well. They are so good at explaining what they were doing and if I had questions they were helpful. I was really enjoying the waiting room music. Very old time, made me think I was at Disney in one of their parks. One song was One O'Clock Jump by Benny Goodman. It was a nice distraction since my eyes were dilated. The procedure was great. I was nervous but, Dr. Wagner did well explaining everything's long with his staff. I love Dr. Wagner's style.. bow ties!

I was given a new prescription. When I had it filled, my optician commented on what a drastic…read morechange from last time. The minute I put the new glasses on, my eyes felt funny and vision slightly blurred. When I asked for a re-check, it was confirmed that I had been given the wrong prescription and they gave me another one. This time the optician's comment was "This has somebody else's name on it!" I hadn't even noticed that my name was not on the top line! He called the office and they faxed the CORRECT prescription. No one ever reached out to me or offered apologies. The medical staff are fine, but the factory-like atmosphere and indifference to patients has me searching for a new ophthalmologist.

First off, I do like all of the Doctor's I've seen at Cullom & Farah. I had laser cataract surgery…read moreperformed by Dr. Farah and it was good. The reason for the poor review goes against the Riverside Hospital where the surgery was performed. During preparation for the surgery, the nurses and aides at the Riverside Hospital push you to get a "little" anesthesia for the surgery to ensure that you're comfortable during the procedure. Now, NO ONE from Cullom & Farah's office talked about anesthesia during the surgery and the need for it, but I thought - hey this is the same stuff you get at a Dentist's office so what's the big deal! Months later, after all the bills were paid by my insurance, I was hit by an additional $1,500 bill by Riverside Hospital! Surely, the staff at Collum and Farah should have been aware of what Riverside Hospital was doing and discussed the need or lack of anesthesia before I had the surgeries!

I received shots in my eye for a broken vessel. Happy with the doctor's initial work (Not the doc…read morewho did the follow up) but now months later, I am trying to pay my bill and have been completely unable to reach anyone in the billing department. 4 Stars for Initial Doctors Work 1 Stars for Follow up Doctors work 0 Stars for Billing \ Customer Service 0 Stars for Communication I absolutely cannot recommend this place.

The worst run and rudest staff of any medical office. They open at 8 and had an 8:30 appointment…read moreand there is already 15 patients in the facility. Alll they care about is how many people they can squeeze in on a daily basis. Do yourself a favor and go somewhere else!

Very long wait time, with appointment staff changing times, canceling, providing different doctors…read morethan scheduled, and not seeming to know what's going on from one minute to the next. The care quality is up in the air based on who you see, and what their specialty and experience is for that type of care. One time I went in to have my eye photographed by a large machine and the teenage staff members there seems inexperienced and unable to figure out how to use the machine. One young lady was looking at her phone while eating a bag of chips a few feet away while the teenager male kept pulling my head and trying to position it in different ways and eventually had to ask the teenage young lady to put down the chips and help him try to figure out how to photograph my eye. It took them several times to figure it out. Considering that patients go there for very serious, often life-altering medical conditions that can be life-threatening if not treated properly or cause them to lose sight, it's disheartening and depressing to see teenage staff disorganized, disinterested, and seeming to be out of touch with what they need to be doing or how to schedule simple appointments.

This was my first appointment with Dr. Wagner, and I deeply regret going. Patients in the waiting…read moreroom were sitting for an average of two hours just to be seen for ten to fifteen minutes, which I found unacceptable. Still, I waited patiently for my turn. The nurse who checked me in tested my vision by holding up her fingers and asking me to look in different directions. No machines were used to assess the health or vision of my eyes, even though my optometrist had previously detected high pressure multiple times over the last six months. After numbing my eyes, the doctor came in, briefly examined me, and said my eye pressure was normal at 18 in both eyes (which I was very happy and also my optic nerve was fine). Unexpectedly, the doctor made comments about my weight. I explained that my A1C is perfectly normal and that I am comfortable in my size large clothes. I am a big breasted women so he seemed to assume I was overweight based on appearance alone. I did not come for unsolicited opinions about my body. I came for a medical evaluation of my eyes. I stood up for myself and asked him to stop, but he was loud and dismissive throughout the visit. After the appointment, I was shocked to receive a bill for $358. Other ophthalmologists in the area charge around $175 for a comprehensive exam that includes proper machine testing, like at Virginia Eye Consultants. When I contacted the billing department, I was told the wrong billing code might have been submitted but that it could not be changed because doing so would be considered fraud. However, it seems unethical that an incorrect code benefiting the provider financially was submitted in the first place. That's a fraud! I wrote a letter directly to the doctor and gave it to the practice manager, but she repeatedly ignored my follow-up requests. I do not know if the doctor ever saw it, or simply chose not to respond. I do not recommend this practice due to the excessive wait time, the doctor's poor bedside manner, and questionable billing practices.

Very caring and professional staff and Dr Schultz always takes time to explain everything…read morethoroughly. I definitely recommend this practice.

cataract surgery & eyelid surgery. Awesome team. I would highly recommend the Richmond location to…read moreall.

I had an issue with my left eye that my optometrist thought needed a second opinion. Dr. Lipman and…read morehis staff squeezed me in for an emergency exam. I was relieved to hear that it didn't require surgery. I've been back a couple times for checkups and remain very impressed with this crew...

The best retina doctors in the area! Dr. Lipman and Dr. Mandell are both extremely professional and…read moreknowledgeable.

Dr. Carney and her staff is wonderful. She seems truely concerned about her patients and it shows…read moreby her listening to you and teaching you what you can do to help yourself.

I just read a review that stated that Dr Adleberg is rude, yells, and curses. This doctor has…read morebeen treating my macular degeneration for 20 years. I have never heard him being rude, yelling or cursing. In fact, he is very Accommodating and professional.

is very rude . He curses and yells. Not very professional. I don't know how he can be in business.read more