RECOMMENDATION FOR JOB SEEKERS AND LIFE SEARCHERS: Robert Dagnall, the Resume Guru, coached me through my job transition in powerful ways. He guided me through a clarification process about what I truly wanted in my next job and encouraged me to identify and articulate the gifts I have to offer an employer. He listened compassionately and brought his wry sense of humor to our interactions (hitting just the right notes during a vulnerable change process for me). Robert assigned me several soul searching activities, including asking me to generate a "list of awesome" about my talents, or as he calls them my "superpowers". He then encouraged me to update my LinkedIn and my resume to reflect the list, which was very clarifying as I looked for a new position. I'm happy to report that I landed my dream job a few weeks ago thanks to his help. He writes this about his process: "We begin by simply talking. It's a conversation, not an interrogation. Interviewing you, I ask leading questions to draw out everything that might be useful in your history-and I make it surprisingly easy, clients report. I don't take a fill-in-the-blanks approach. I work with you to take inventory of the best you have to offer, and that's what your new resume will reflect." Everything about his work with me proved this methodology to true. I highly recommend Robert Dagnall of Resume Guru! read more

Resume Guru - My job search "list of awesome". - Career Counseling Near Me - San Diego, California

Robert wrote a resume for my dad and did a fantastic job. My dad had a unique challenge because he hasn't worked for the last few years. Robert did a great job working with the gap in employment. Today my dad aced his interview and was offered the job! We are pleased with Robert's expertise and quality of work. Thanks again! read more

Don't do it. Had to go through my credit card to dispute. Waste of time. Don't believe me, take a chance , and you will figure it out. read more

Robert helped me turn around a resume in record time, and with incredible craft, insight, and detail. He was able to synthesize my work history in short order and spin it into resume gold. If you need an air-tight resume but aren't sure how to do it on your own, Mr. Dagnall is the person who can make this happen for you. I am happy to answer any questions about how the process went for me, and how happy I am with my results. read more

Can't say enough about Mr. Robert. I contacted him Friday night regarding fixes and changes on my resume cuz I needed them asap. He got right on it! Modified it probably 8 times until I said it's good. I was expecting him to charge me a few hundreds but no not at all. He literally worked with me through his Sunday to set me straight! Couldn't ask for a better service! Super nice, professional, great at what he does and very respectful of time. Thank you! read more

I felt the need to update my resume so I called Robert and WOW is he good!. I knew he would be excellent when he said just bring your memory. He meet me at a coffee shop. He listened to all of my work experience and type as we talked. He asked me about my last few jobs in the car industry and dates. He looked everything up on line for addresses and phone numbers. I paid half of the money upfront and after two days he had my resume ready!!!!!!!! Outstanding work. We only changed a few things but I was excited with the results. He also typed a few cover letters for my new job hunt. I totally recommend him. He is a great writer with extensive experience in Resume writing. read more

Wow. Very unhappy. Sought help with Resume Guru back in AUGUST of 2019. He really sold himself. Great to talk to on the phone. Initial drafts of resume promised, but never sent. He had promised they'd be sent two weeks after our first conversation. Here it is, six months later. Many texts, phone calls, emails. I actually reached him about three months ago, with more promises that I'd see the resumes (he was writing up multiple) in my inbox within 48 hours. Again, empty promises. No resumes, and no promise of a return of my money, even though I've requested them both several times. Do yourself a favor and avoid Robert Dagnall. Also, Robert, if you see this, I want my money back plus some for all the time I've wasted trying to get a refund. Total joke. I'm also reporting your business. read more

Robert produced 2 high quality resumes for me, one general and one industry specific, a cover letter and a LinkedIn profile update. Robert's process made the whole experience easy and painless. Equipped with resumes, letter and profile update, I felt much more up to the challenge of a job search. Happy to say that my search yielded results, provided some job options and a new position. If you need resume help, Robert's your guru. Best of luck/happy hunting! read more

I found Robert on a late Thursday night around 10 and thought my chances of finding someone that could do an expedited resume on such short notice would be slim to none. Not only did Robert email me back within minutes, but he could also have the resume done by Sunday! My resume was a 5 page mess that I needed down to 2 while still having all the pertinent work history and information. He started out by giving me a thorough over the phone interview and I was impressed by all of the relevant questions he was asking me in regards to the executive position I was applying for at a high end car dealership. I felt as though he knew what was important to convey in my line of work. I received my rough draft Sunday afternoon and it was perfect! So professional and worth every penny. I was so at ease knowing I only had to change one sentence in the entire resume from the rough draft, it was so easy and I really felt as though I got my moneys worth without having to lift a finger. I am sure I will use Robert again in the future when I need an update or decide to change careers, and I will definitely recommend him to anyone I know that is looking for a resume writer or actually considering making the mistake of writing their own. read more

I went searching for a resume writting service as I was 8 years out of college and ready for the next step in my career. What I found was Robert who I will not only use for this step but for every step in my career going forward. He was helpful and researched more about my industry than I expected. I was very satisfied and I know it sounds cliche but I also got the exact job I was hoping for. Would highly recommend him to any of my friends or anyone reading. read more

BUYER BEWARE!!! Doesn't deserve even one star! I found Robert through a friend who had her resume redone by him. I had read the bad reviews but after seeing her resume I decided to give him a shot. I needed 2 resumes and 2 cover letters. At first the process was going well and I was confident that he would do a good job for me. He spent a lot of time talking to me and pulling useful information to build a better resume. Then.....NOTHING! He didn't send me my drafts as promised. I contacted him and he apologized for dropping the ball. A few days later I received a draft of 1 resume. That's the last I heard from him. He never responded to my email, phone call or text message. All I have is a draft of one resume that isn't fit to submit to employers. I am currently dealing with a dispute against him with my credit card company. I am also planning to take legal action against him. There are plenty of great resume writers out there and I would strongly advise that you use someone else. He isn't worth the headache. He's unreliable and dishonest. He should be ashamed for handling his clients and business so recklessly. Waste of my time! read more

I found Robert in the phone book; yup no lie the phone book over 8 years ago. He's been my savor; he's written and rewritten my resume several times. I have refered him to everyone I know. read more

Fraud. Do NOT use. Was quick to respond to every call and email until I paid for the service. After paying he has refused to return any calls for emails. Promised 1 week for resume and it has been 2 months with out any response or resume. Do not give him your money. read more

So, let me first say that I had a hard time in figuring out how many stars to give, due to the pros and cons of the review. So for anyone who is reading this, please read thoroughly and come up with your own conclusion. I initially contacted him with another resume writer. He did not answer in time as I was sort of attempting to get a resume put together ASAP. He answered at night, and I had already gotten someone else to do it for me. However, I spoke with him over the phone, and I felt I had made a HUGE mistake, because he was so well spoken/articulate, charming if you want to say in a very intellectual and educated way that got me. I ended up getting the resume done elsewhere. I then called him back and advised him of my story, and that I would really like to work with him. We both agreed that he would be the man for the job. Eventually he did speak with my husband (who the actual resume was for), which lasted for a good hour+. After that conversation, my husband agreed that he was a good choice. I was under an assumption that he was only going to take a few days, maybe 5 at the most. I questioned my husband after texting with Robert, just to ask how he was doing. He did text me back and let me know that he needed a day or two more. From there, my husband tells me that he would be finished by Friday. Friday comes and we did not receive anything. To make a very long and drawn out story short, we received the draft in less than 2 weeks. I was not really aware of the exact time frames for resume writers, but had a thought that maybe 1 week was the most. The thing about Robert is that when we received the draft and we looked it over, I was impressed. He condensed a 2 page resume down to 1 page, and I'm not an expert of resumes but I feel like the resume looks much better than it did before. My husband's verbiage was "it's more specific", to which I will agree. He seemed to hone in on the specifications of my husband's job and take it to another level in terms of resumes are concerned. So, would I recommend his services to others? I felt like Robert is a VERY ACCOMPLISHED WRITER. I put that in caps because I feel STRONGLY that he is a very talented writer. It probably was partly bad timing because I was attempting to get a resume finished ASAP. Then you have to stop and realize that a resume is something you are paying a "professional" to put together for you, which is to serve as a means of obtaining a better paying position in the field in which you are applying for. With all of this said, that's a lot. Robert offered to hear any suggestions on how we could make the "good" resume "perfect", however, it had been almost 2 weeks, and I just felt like I could not wait any longer. With that being said, the did give a better deal than he originally quoted. In the overall rating of satisfaction, I hope that people see the good and the maybe not so great qualities. I did feel the resume that he re-did was good quality. And to be honest, I did feel that he did a great job... not just a good job with the resume. I feel his work is pristine. All in all, the quality of the work that he produced from what he was given, was pretty spectacular. That is my honest thought. For someone who delivers such spectacular work in terms of a resume, you would imagine that it does take some time. In other words, he is going to get a lot of work... and that all takes time. There were things that I felt he needs improvement with, though. After reading through different reviews, I also experienced that. The issue though, is as mentioned above. For quality work, it must take time... you probably don't want to rush someone that may hold the key in being able to assist you in getting a better career opportunity. read more

Robert writes resumes so well, there's no question that it might take some time. Mine did. And it was amazing. I'm a writer of sorts as well, but my own efforts at compiling my resume compared to Rob's revealed their abject inadequacy. Robert's resume was probably the highest form of this skill possible. He also wrote me an alternate resume for a slightly different position that was COMPLETELY REDONE, and available in two days. I submitted these two resumes to six different job postings, and there's another salient fact- I'm underqualified. I have a ton of experience but lack the basic educational requirements of my field. I was interviewed for every single position that I sent a resume to. All of them. The people reading the resume saw what I saw, and if they figured I'd written these resumes myself, I must be some sort of genius. read more

Found a great job I wanted to apply for. Connected with Robert in the afternoon on Sunday afternoon, wanted to see about getting something done with my resume within the same day and he was a complete champ for me! Not only did the layout turn out great (1 full page) he helped so much with making the working just right. He asked a lot of questions to be able to get the details perfect in my resume, the layout was much better then I imagined it could be, because I thought mine was much better originally til I saw his. He sent me the first draft within 3-4 hours and it was just right. I didn't need to change anything. It was worth every cent. I would recommend to anyone needing to shine that resume for landing that job you want! Thanks again Robert, excellent work. Thank you so much, wish me luck! read more

Robert was responsive and appeared to be helpful and motivated at first, then he fell off of the face of the Earth. He completely flaked. He didn't returned calls, texts or emails. Thank goodness I didn't pay him. It was a very odd experience. read more

Definitely recommend to anyone the services of Resume Guru. Robert Dagnall was extremely responsive. The process of editing my old resume was seamless and quick. A total night and day difference of what I thought was a great resume compared to what Robert created for me. Professional, flexible and all around great person to work with. I will use Robert's services again and again. read more

I have waited over 6 weeks for my 1st DRAFT from Robert.. he has given me false deadlines and never follows through on communication. I have watched over 5 job postings open/close since I dont have a resume. I have demanded a refund and am very disappointed with his unprofessionalism. i also recommended someone to him after our initial meeting as I felt he was trustworthy and professional. My Bad. I really thought he could help propel my career and get me to where I should be, but apparently I was wrong. I want my $250 back. read more

Took our money and ran. Hired Robert to do a resume for me and my wife and never heard from him again after our first meeting. At least my wife got a 1st draft but I have never seen a thing. Called left messages and only heard from him once in an email when supposedly his grandmother died. Should have read the Mojo reviews cause I now see I am not the first and has done this to many others will be reporting him to SDPD and Turko so you'll see him on KUSI!! read more

Warning! Warning! Warning! Robert was very condescending on the phone. He asked me to provide my resume and promised me two dates in return. 1. When he would have a chance to review it. 2. How much he would charge and when he could complete the job. I never heard back from him so I called twice and sent an email request for response. I received no calls back or email responses (and have not to date). I don't appreciate sending personal information to anyone. Use his service with extreme caution. I chose to go to Scott at Right Foot Resume. He completed it for half the cost and very fast. He answered all calls and emails. He did an exceptional job. He had some great ideas all for an exceptionally low price. read more

I left Robert a voice-mail in late April. He didn't get back to me until the first week of May claiming he was really busy and didn't want to call me back until he knew he could dedicate 100% of his attention to my resume. After our first conversation, I had a follow up conversation with him a few days later that lasted about an hour. After that hour I was asked to email him as much information I thought would help him and of course to make a payment of $195. He promised me a rough draft by the end of the week which I thought was ambitious but OK. A week rolled by then two weeks then three weeks. Mind you I had been calling him and sending him emails asking what the status of my resume was about once to twice a week. No answer. I finally called him 4-5 times continuously until he picked up. Once he finally picked up he apologized and promised me a rough draft by that weekend, this was on a Thursday. The weekend went by and so did another week. I called requesting a refund immediately! Once I requested a refund he emailed me a rough draft. I advised him that I didn't feel comfortable moving forward and that I wanted a refund. He promised me a final draft that week assuring me that my resume was his priority. Once again, a week went by, then two, then three. I called and emailed no answer. I finally called him and advised if he didn't provide a resume or refund. I would file a fraud report with SD PD and file a complaint with the BBB! He emailed me a resume which looked extremely similar to the rough draft the following day. STAY AWAY!! A rip off really. Needless to say he has a ton of complaints filed with the BBB. Don't make the same mistake I made, a waste of money!! read more

If this review were on the finished product only, it would be 5 stars without a doubt. Robert is a very talented resume writer and has elevated it to almost an art. Unfortunately it is his artistic side that keeps him from meeting deadlines and following through on promises in a timely manner. I waited a good anount of time and had to keep on him to get a finished product, but once I did I was very happy with what I received. I would say that if you don't need it right away, but want a great resume for your files then he is your man. If you need it right away then proceed at your own risk and consider yourself warned. I would go back to him for updates down the road and I will refer friends to him with the same warning. read more

I gave already recommended Robert to several of my close friends. In a tough job market it is nice to know you have an edge on the competition with Robert's expertise and skill set. Thank you Robert! read more

Robert exceed expectation and went above and beyond our agreed to scoop of work. I am 100% confident; I could not have produced the same quality of resume myself. It was money well spent. read more

Going to Robert for help on my resume was one of the best decisions I have ever made. Not only is he an incredible writer, he is personable and friendly. I never realized what an art and skill it is to formulate a good resume. He articulated my cover letter and resume so perfectly that I actually wanted to hire myself! I now have the confidence to send my resume out to potential employers with confidence and ease. I have already received feedback from companies since Robert recreated my resume. I am very grateful for the hard work and dedication that Robert not only put into my resume, but me as well. read more

My sister and I had met with him at the beginning of February and he seemed promising and told us he would have our resumes at the end of that week but it's been well over 1 month and we have not received all of our materials (cover letter/resume(s)) from him. He is also not responding to our emails and calls. Would not recommend at all. read more

* High price for Poor quality work. * Poor follow up. * Robert was late for two face to face meetings. * I had to continually call and push Robert to deliver my resume draft and changes. After the second round of changes I decided it was easier to just finish the resume myself. My girlfriend and I sat down and spent an hour cleaning up Robert's poor grammar and poor document formatting. Overall I am very disappointed and dissatisfied with the quality of Robert's work. $350 is way too much to pay for this low quality work and poor follow up. read more

UPDATED Review - As previously stated, retained Robert late last year to prepare a resume. I am happy with it. I have contacted Robert several times since then to ask questions or seek advice/direction/support and he has given it. He is a knowledgeable person, and generous with his time. Our interactions are always pleasant and seem to work best when time pressure is absent. read more

Robert is an outstanding resume guru who exceeded my expectations! He delivered exactly what I was looking for within a deadline while keeping communication lines open via phone and email at my convenience. While always staying professional, he was extremely personable, making him easy to work with. The quality of his final product, which included also a cover letter, was well worth the money and I even felt he deserved a tip. I would recommend him to everyone, if you have a guideline for him to follow or you are starting from scratch. He will ask key questions to pull information directly which sparked great points to add into my resume I would not have generated without him. Once again thank you Robert Resume Guru! read more

He follows through and is extremely thorough. Let him know your time constraints. Robert is a great guy, brilliant wordsmith and genuinely interested in helping others. read more

I highly recommend Rob's work. He is a fantastic resume writer. He revamped mine a few years, has since updated it, has provided an attention-grabbing cover letter not to mention all of the consulting/career counseling work he has done as a courtesy to me. I have been on the prowl for a new job for a few weeks now and I can't tell you how many prospective employers comment specifically on how "impressed" they are with my resume. I am very grateful that I have found such a talented individual (secret weapon) to assist in the difficult job search, he has a truly enjoyable phone presence as well. read more

I called the Robert ( Resume Guru ) at 9:10 in the morning and told him that I needed to fax my resume to a prospective employer by 5:00 pm that day. Robert told me to email it to him and if he had any questions he would call me. 1- 1/2 hours later he called me with a list of questions about the job I would be interviewing for, and about myself. He told me he would meet me at 3:00 to proof read the resume. When we met at 3:00, I was just overwhelmed with the excellent quality of his work. The difference between the resume I gave him and what he created was like night and day. If you read my resume you would say I was a Super Star. What I found most impressive, was the time he spent researching the business field in which I was applying for and the way he laced that info into the Resume. Robert the Resume Guru is extremely reasonable for the quality of the work, the turn around time and the attention to details. If you need an impressive resume, Call Robert Now!!!!!!!! read more

Here are the PRO's: - He does a 1-2 hour phone interview to ask pertinent questions about your experience and past employment. - Asks for relevant information like transcripts, recommendations, links to specific jobs you want to apply to - Promises up to 3 re-drafts of each - My résumé was improved - I did eventually get a cover letter (that I could have written myself) He starts off well and seems very professional and interested in helping you. However, the Con's are overwhelming. The CON's include: -Him saying he will get the first draft back to you within 3-5 days. It takes 7-10 days. Cover letter takes longer. (That is a very long time, when you are trying to apply for jobs.) -Ignores all calls and emails for 3 weeks regarding my cover letter after I already paid him in full. -I missed out on at least 3 excellent job opportunities trying to patient. (A big unfortunate regret I have learned from). -Paid $175. That's too high a price for his work. No one was insisting that he rush anything, so why constantly promise to deliver something and never deliver even remotely on time. And ignoring your client completely is mean-spirited and unprofessional on any level. I do not endorse him for any résumé writing work. Seek professional help elsewhere. read more

I wish I did my homework before I got involved with Robert Dagnall and read the reviews first.. Regretfully, I had not done that for I found the link to his business on a trusted ( I thought) online publication. I liked what I read about Robert's approach to a resume writing as much as his price list. I though it was pretty reasonable in comparison to some other services like his. He sounded almost too good to be true! I called him and was surprised that Robert himself picked up the phone. For some reason, I assumed there should be some other people just to answer the calls. That was my first concern. It grew even bigger when he spent 2,5 hours with me on the phone at the same day. That was a rather strange interview..He barely talked or asked questions but his silence made me wanting to fill in the pauses. At the end of this interview, he said that he is not done yet and that we need talk more thus we spent three hours more on the phone a few days later! I was wandering, if he answers his calls immediately and talks for hours, who is doing the work?? I grew more anxious but still paid his invoice ($175 for a collage graduate with no experience). He said that he will send me a first draft in two days and I will get a resume in a week or slightly longer, like 10 days. It's been almost 4 weeks but I did not get even a line of my resume. I e-mailed to him two weeks ago and he said he is working on it and will send me my resume on Saturday (did not put an exact date, though) if not on Friday. No hear! I wonder, if he is a scam artist?? If not, how does he manage to get away with it? If it sounds too good to be true then it probably is! Who cares how well he writes resume if I can't have it on time, if ever?! read more

First time I met Robert the Resume Guru, I thought, "Yes, He could help me find a good job with a good resume." He is actually good. The first resume he drafted for me was excellent. I got a call right away. Unfortunately, with today's economy, I competed with 4000 other unemployed people and I didn't get the job. A couple of failed job hunting later, I decided to have another resume done. I called and emailed Robert SEVERAL times...SEVERAL times! Did he return any of my phone calls? NO. Did he reply to any of my emails? NO. This guy told me that once I hire him to be my own personal Resume Guru, he will always be available to help me with my resume needs. It was a lie. I can't believe I wasted my $175 on that guy. I wish I could get my money back. He even told me this story (which was probably a lie also) that he has clients all over the world that still keeps in touch with him. Yeah right! Robert and I live in the same area and he can't even return my call! Please do not do business with this guy! read more

Let me start off by saying, the "Resume Guru", Robert provides a great product. And he is such a nice guy. BUT, he is so flaky. I don't know how you run a business without calling people back. How you make promises and don't follow through. Make appointments and always run late, if he shows up at all. The sad thing is he lives around the corner from the coffee shop you meet him at. Robert has produced two resumes for me over a 4 year span. I was very happy with the first one, but the second one not so much. When I wanted to make changes he just stopped returning my calls and emails. He was going to update one of my resumes, and he just decided not to. I literally called and emailed everyday for about 2 weeks. He just took the money and never heard from him again. I have had other friends use the "Resume Guru" with similar results. It pains me to write this review. He is such a nice man, but I would recommend going else for your resume needs. Many people can write a great resume for you, and will also return your calls. read more

My experience with Robert the Resume Guru, was easy, painless, and produced a superior finished product. I base that comparison on two previous experiences: Of course, I had my own resume: Even formatted in an old Windows template, it was reasonably effective in marketing myself to small business. That being said, the current goal is to up my game into the big leagues. With larger companies, I'll need something more bulletproof on my side, to distinguish me from a larger group of applicants. Robert's version beat mine in presentation, and content. Very professional format and he was able to glean experience from our consultation, that I had until now ignored. My second basis for comparison, are professionally written resumes my friends currently use in the industry: My friends' professionally developed resumes, seem to simply explode every minuscule detail of their career onto several, bullet-point riddled pages. These appear to be documents that perhaps only a mother would read (start to finish). Robert's was succinct, and concentrated into the most relevant, and exciting items. For me, this approach made the highlights of my work experience pop, without drowning them in an epic biography. Robert was quick to respond to my request for a consultation, and the total turn around time for me was less than a week. From consultation, to first revision, to final draft, Robert was responsive to input, provided valuable insight, and produced a resume that would provoke intrigue in anyone with a beating heart. A foot in the door is all I need, and Robert armed me with a potent tool, that I'm sure will put me in front of many more opportunities. Stay tuned for an update on my job search, I will post the results here. I would easily recommend this service to friends, or anyone needing an edge in 'Job Acquisition Mode' . 04/07/2014 Update So it's been about four weeks since Robert prepared my resume. I work in a specialized area of a large industry. There are only around 4 organizations in this area, working this particular business model. NONE of them are currently hiring. I secured interviews with two of them. One of them, is my target dream job, the other one has already given me an offer. The resume WORKED. I can say this confidently, because I had already made attempts with these companies using my own finely crafted resume, with less impressive results. You can go with Robert, he is fast and effective. I was not compensated in any way for this review. Thanks Robert, great work! read more

I had the pleasure in working with Robert recently and I can best describe my experience in one word incrediblyunbelievablywonderful! With over 30 years in the work force I have never had to produce a resume. This was a major concern for me but I called Robert out of the blue and asked if we can meet. He graciously said yes and over the next 3 weeks he listened and guided me through the process. His writing talents and patiences made my first time resume experiences a pleasurable one. Thank you Robert for placing my experiences and knowledge in written form transforming my work experience to paper with confidence as I look to explore new opportunities. read more

"I sought Robert out on a couple of occasions. I wanted to have his perspective on today's resumes as personal marketing documents. And I wanted his insight into the challenges military professionals must face as they prepare to enter a civilian job market. And I must say, I found Robert to be a wealth of insight and information. On the topic of resume writing, Robert's approach offers sensible options for candidates in selling their skills and qualifications to prospective employers and/or executive recruiters. I think his background in writing and anthropology lends itself nicely to this role. And as a military career transition specialist, Robert demonstrates a rich understanding of the world of the armed forces...and knows how to help these servicemen and women shift into civilian professions with more ease. Robert's philsophies make sense. And if more candidates sought his assistance, it would definitely make my job simpler! :)" read more