Hetra is great. They provide therapeutic service with horses to children and adults with special…read moreneeds. My kids volunteer here every Saturday and really get a lot out of it. It's a great non-profit, run by volunteer staff. More should do it:

From the owner: Heartland Equine Therapeutic Riding Academy has been serving the community since 1989 with a…read moreMISSION to improve the quality of life both physically and emotionally of adults and children with disabilities through equine assisted activities. HETRA is a Professional Association of Therapeutic Horsemanship International Premier Accredited Center. Staff include Occupational, Physical, and Mental Health Therapists, and PATH INTL Certified Instructors. Services offered Therapeutic Riding, Hippotherapy, Summer Camp, Carriage Driving and a Veteran's program.

Joanie is nothing short of amazing in her individual therapy. So easy to talk to and seems to hit…read morethe nail on the head every time! Gives you resources to learn from and realize what makes you tick, so to speak. I struggled finding a therapist that was a good fit for me. Never imagined finding someone this great at what she does. So very thankful for all she has helped me learn about myself! Everyone can use therapy for something. Give her a try! Well worth your time!

I have been trying to set up an appointment for over three weeks, but she hasn't returned a single…read morephone call. I have probably left half a dozen voice mails without a single response with the exception of the first time we spoke over three weeks ago.

Sue took on a daunting challenge with a Golden Doodle puppy (now almost 12). I have had many dogs…read moreover the years and never needed a trainer but I knew I had been defeated by this exuberant, whimsical goofy doodle that loved everyone. She was no nonsense and Jett knew she was a force to be reckoned with. From day 1 - he did whatever she instructed him to do and as she gently reminded me, I was the one who needed the training. I have had many wonderful years with him thanks to Sue.

I took two levels of obedience classes from Sue with our first dog, Jewel, who was a very smart…read moreminiature schnauzer. Sue gave me the confidence I needed to train her. When we adopted our very large Black Russian Terrier two years ago he came with all kinds of issues as an older puppy. I had reached the point of not knowing how we were going to be able to keep him when I thought of Sue and tracked her down. She worked very hard with us and knew exactly what to do with each issue we encountered. I am now working on training him to do therapy work! It is amazing to have a dog that will stay by your side and walk slow or fast at your command. He is a joy to have both inside the house and up at our barn! Sue is amazing!

I moved to Omaha in June from Virginia and was in a tight spot. Our house wouldn't be ready for two…read moremonths, and a hotel room just isn't the best spot for two GSDs. I contacted Fidelity K9 for their six week train & board. Our youngest just turned a year old, and we were struggling with getting her to the same level of obedience as our older shepherd. Our older shepherd was having a lot of leash reactivity and high anxiety. Steve reached out to me directly to go over what we wanted out of the program and the problems we were having with them at home. He really went above and beyond for us. As stressful as a cross-country move is, it was so kind of Steve to give us recommendations for places to stay that would take our dogs after they finished training and was incredibly flexible when we needed to postpone drop off because of a hiccup in our move. I could immediately tell that he genuinely cares about his clients. We dropped our dogs off and enjoyed catching their progress videos every week. They were improving and learning so much! I was shocked how well they handled our older dog's leash reactivity. Our youngest is practically a new dog. Our 2 week follow-up got pushed back because of my work schedule. In that time, our dogs were in a single hotel room and were feeling the cramped environment and having some trouble adjusting. We talked to the trainer at our follow-up, and she gave us the best pep talk ever. Since our follow-up, we haven't had any further issues. She made it clear we had lifetime support and to call if we were getting overwhelmed or having trouble with them. Again, everyone here always gave me the impression that they didn't just care about our dogs, but they cared about their people clients, too. We're all moved into our house with 2 well-behaved, great dogs, and I'm so thankful to the trainers at Fidelity K9.

**I admitted something was wrong with the dog after we first saw him and he growled at my wife at…read morehis 'graduation'. I never said that the dog had issues genetically. I don't have access to genetic testing and neither do you. I brought my 2 year old German Shepherd in for a private session after the dog growled at my wife when trying to get him inside. Steve said the dog would benefit from a 6 week board and train for $3500. Thinking this was my last option I dropped him off a week later. The busi doesn't give you any updates other than 720p footage of the dog walking with a trainer, or their attempts to play with your dog. After 5 weeks and 3 videos Steve the owner called me saying "were just scratching our heads and don't know what to do with your dog". He said he was moody, and probably just had anxiety. He recommended trying a medication so I called the vet and brought in pills the next day. After 6 weeks I went in and none of the trainers there looked confident in their work, and were still scratching their heads other than saying the dog "had bad genes". They had me sit in the training room and were holding the dog by two leashes, and figured the best way for our dog to see us was to hold the leash and have him approach us with tension on the leash as we sat. The dog growled at us and it was clear he was worse than before. The dog could not come home with us and now I'm out $3500, and a dog. I have no i what I paid for other than making the dog worse and confirming everyone's at the homes fears about the dog. I believe Steve has no idea what's happening at his business and they're not standing by their work. That dog would of done better had be never gone to that the 'board and forget' training program.

Sherry cared for our herd (pride?) of cats plus my daughter's cats in an amazingly wonderful…read morefashion. All kitties were happy and very well fed (daughter's cats are known gluttons) on our return. I'm an anxious kitty mama and TLC/Sherry makes travelling a pleasure rather than a worry. She is also just a GREAT person with a huge heart of all kinds of critters. HIGHLY RECOMMEND!

It's worth so much to have a true animal lover like Sherry taking TLC of my animals when I leave…read moretown. It allows me to relax and enjoy myself knowing that I can depend on her and she has never let me (or my pets!) down. Highly recommended!

I called on a Monday morning asking about the pet self-wash. The person I spoke to on the phone…read moresaid I don't need an appointment. I asked if I needed to bring anything and she said "just the dog" and we both chuckled. The very next morning I took my dog to use the self-wash. The lady behind the counter said "we don't do that anymore. She needs to stop advertising that. I said "I just called yesterday" and was met with silence. There are a few different assumptions I could make from that experience, but no matter what the real issue was, I won't be going back.

Ella looked amazing! She had pretty bows in her hair and smelled very good! Hair cut was nice! I am…read moredefinitely going back! Very friendly people work there!

Marti Finkel was the best great atmosphere and great front desk service quick response and service.read more

I really appreciate this office - it's professional and comfortable. I feel valued as a client -…read morethey are cheerful when I arrive, on time for my appointments, and billing to insurance is handled completely for me. I like being able to schedule online as well. It's definitely an environment of positivity and light.