First of all, I LOVE my esthetician. it is the only reason Restore is gerting 2 rather than one star. The pricing model for this business is ridiculous. I was told I was buying a hydro facial membership, which I understood to mean I was paying for a hydro facial each month, but apparently the $169 a month I was paying was for credits to buy services I have never used nor expressed any interest in and to get a discount on the hydro facials that I still had to pay for (in addition to the $169/month). Also, the credits expire monthly, so $169 a month has essentially been a total waste. When I asked to cancel it immediately I was told I was going to be billed one more time. I can highly recommend Katie, but do NOT buy into their memberships ! read more