The staff here are friendly, efficient and knowledgeable. They have a great selection and good…read moreprices, and sales. This is my go to dispo in the area!

I walked in not knowing what I want. I left a satisfied customer. The recommendation was right on…read morepoint. The budtenders and budtenderettes were all smiles. I just love this place. Going to tell all the others at the asylum. The place to go to alleviate your problems. Lol.

I love this place, won't go anywhere else. The selection is the best anywhere. Always friendly…read morestaff members. Great prices too. Thank you, Jeffrey

On one of my most recent visits, my card was taken and NOT returned to me. Because a voicemail was…read morenever left even though there was an apparent "attempt" to reach me (not apparent to ME, as I did not have a missed call. But ... sure), I thought *i* had mistakenly misplaced my card which I am usually very careful with. I was close enough to my expiration and directed to renew my card at that point so I did so. After receiving a new card, I attempted to pick up an order, giving the attendant my money ($150 in cash) and the new card. However, after a long wait that is typical for this location, the same bubble headed curbside girl with braids told me they could not help me until the "first card" was expired. (The card that was actually still SITTING IN THEIR FACILITY!) She did not even hand me my money back! When I asked, "Okay, if you can't help me, can I get my $150 back?!", she looked perplexed and suspicious--- as if it was on ME or I was trying to trick her. Of course, upon going back inside, she told me she discovered she'd just left my money sitting on the counter...... not a great sign of the people they have working there, honestly. Later that evening, the one competent employee they have there (the taller male manager) called me to apologize. He said THEY had accidentally taken my card and like the money, hadn't given it back. Or made a real effort to let me know that it was sitting in their vault for a few weeks. I drove back to retrieve my card and my order, and despite my immeasurable irritation at the incompetence of their curbside runner that had set this all in motion, I kept my mouth shut and tried to move on. I placed several more orders at this facility and never complained about the insane inconvenience. Until tonight. When I stopped by tonight, 7/22 to the Malvern location once again, I was met with a newer curbside attendant I had not met before. She was, without question, the rudest employee I've ever encountered at this facility. She told me my "card was declined" (???) and that my "payment must be due". I assured her she was wrong, I just renewed for another year with a new card I was FORCED TO GET BECAUSE OF YOUR ENPLOYEE'S INCOMPETENCE.... Everything was up to date and I had both my 2026 card expiring end of July AND my new card expiring July 2027. I asked her to please try both just in case, as I am ALWAYS diligent with my payments and fees. Instead, She refused, pointing the finger of blame squarely on me, like I was an idiot wasting her time. As I was bringing up my patient portal via the PA MMJ website, she clearly didn't feel like waiting and told me it "might take a while"-- so she just WALKED AWAY. I still took the time to double check. I was absolutely correct and no payment was due via the site until 2027. The girl begrudgingly came back outside, took my card, then told me she still couldn't help me. So I asked to speak to someone higher on the totem pole (and hopefully a little better at interacting with clients). Cue the manager, a red haired man with a thick beard and zero desire to assist me with my issue. He started with the same blame game: "well did you pay the fees?" Oh do you mean the double fees? For the card YOU neglected to return or the NEW card I was forced to order due to YOUR mistake? I pulled up the PA MMJ site and showed him firsthand that the mistake was NOT on my end. He visibly did not know what to do which only increased my frustration. After a few useless and bumbling "sorry, I don't think I can help with this", I left. Not only will I never be coming to this or any other zen leaf again, I will leave a multitude of reviews on different platforms to warn all considering Zen Leaf. I will also be posting on my extensive social media accounts to my followers to avoid this zen leaf like the plague. I've reached out to the state of Pennsylvania as well to notify them of the unsavory practices at this particular branch, although I'm hoping the corporate heads that own Zen leaf will take these complaints seriously now that they're being contacted formally as well.

I have been going here from when they changed from (Cure) to Sunnyside and I have to say I just…read morebecame a Florida Resident so my last trip in last week was my last visit there but I'd like to thank everyone who works there over the years Big Will, Mike, Alisha and everyone else you guys were the best! I was always treated with respect & kindness. They will help you through the entire process from helping you get your card to renewals to sitting down with you and finding you the right product for your situation. They always go above and beyond this is by far my favorite Dispensary in PA! If you're looking for a place that will treat you like family or a close friend this is the place, every budtender is well versed in what terps help with what and dosages that make sense. Always a clean place never messy they are on top of their game I promise if you go in you will always get what you need and you will love their amazing deals, great prices and wide variety of products for any medical patient!

WOULD NEVER EVER GO HERE AGAIN TOTAL A$$HOLES had to pay an unnessesary $50 to the state to renew…read moremy medical marjuana card when it wasn't even expired yet and THEN i found out he just stole the $50 that was given went back once i relized this and they won't refund my $50 plus the weed they sold me that night is a total placibo

Spectacular customer service. Great deals daily, and website is very easy to order ahead, and get…read morepoints for money off when you reach certain levels. They sell for all your needs. Store and restroom were spotless. Service is with a smile and knowledgeable for all products. Need to have a medical card to make purchases.

Nice atmosphere. Elijah was great and very friendly! Good deals and everyone is helpful.read more

The customer service was excellent. Nicki is a strong communicator and listener. She clearly…read moreexplained the entire process to me. Her doctor recommendation and interview appointment was made easy. Also, the followup documentation was helpful. I highly recommend the Sanctuary Wellness Institute! Don

This is was incredibly easy. I used another company for the last two years, but their price didn't…read morego down so I started looking for a new place. I called these folks. A woman answered right away, told me the re-cert was 99 bucks and that was all I needed to hear. The website is super easy to navigate, tons of appointments available and the actual call with the doctor was super easy and quick too. My appointment with them was December 8th at 8pm. Today is Decemeber 11th and I just got my new card in the mail. Not only does Sanctuary Wellness Institute need applause, but the Pennsylvania Department Of Health needs a shout out too. They got this card to me three days after my appointment, I'm still shocked! I won't hesitate to use The Sanctuary Wellness Institute in the future, and I will be recommending them to others.

The doctor is very knowledgable and professional. I highly recommend this practice. The doctor…read moretakes the time to explain any issue too.

To those saying they arrived and nobody was there (check to see which of the two locations your…read moreappointment is duh). Doctor Roman is very knowledgeable and accommodating. He actually listens unlike my other doctors... returning patient for life; highly recommend!!

I enjoyed my experience at this dispensary. Very quick and easy. Very chill vibes. They have an…read moreawesome menu. I'll be back.

An awesome experience. The staff is very helpful and knowledgeable. I bring my guest here all the…read moretime.

The bee bee Lavender pain cream , works wonders on my knees. It lasts about 4hours or more.read more

Super friendly and efficient! I was in and out both of my visits within 10 minutes! Darcey was very…read moreeasy to work with and was very quick with responding to my emails. The nurse was very friendly, but the doctor was strictly business and wasn't really up for awkward chitchat. Overall my experience was easy and will definitely refer people dealing with my same issues to this business!