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    Restorative

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

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    1 year ago

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    Suburban Woods Health & Rehabilitation Center - I scribbled his face out but like I said he is immobile. look how close his head it to the tables. he stays like that for hours

    Suburban Woods Health & Rehabilitation Center

    2.0(19 reviews)
    0.7 mi

    My sister was there. My sisters and I are very disappointed in the lack of care, concern and…read morecompassion. She was supposed to call for help to go to the bathroom but she would give up waiting and then would sit on the toilet and no one would come to help her. They would bring her food and walk away KNOWING she needed help. She needed things opened and her food cut up. She fell 3 times there. I walked in Wednesday at 3 and found her in the dining room in a recliner slumped over with my just a T-shirt and no blanket. I don't know how long she was sitting there but after an hour I asked at the front desk who her aide was. No one would tell me. Every time I approached the nurse supervisor she wouldn't even look up at me. She would just sit there and wasn't really doing anything that she could give me a minute and give me the information I asked for. So when I wasn't told who her aide was I got her blanket and sweatshirt. Her legs were ice cold and I fed her. Then I asked that someone take her back to her room. I waited a half hour. She got cleaned up, I put her pajamas on and the side and I put her in bed. The aide left and my sister was trying to get out of bed. She was flailing her arms. I pushed the call button, no one came then I pushed again. A young man came and I told him I can't go home until someone makes sure she doesn't get out of bed and fall AGAIN. He left and no one came so I put her legs back in bed and turned out the lights hoping she would stay. She rolled on her side and I kissed her goodnight. Here's the very sad upsetting part. We learned her behavior was classic symptoms of death very soon. We were told we would be told when it was happening so we could be with her. We promised her she wouldn't be alone. SOMEONE there should have recognized the signs and told me I should stay. She died alone around 8 am. This is UNACCEPTABLE AND INFURIATING!! NO COMPASSION AND THEY DON'T CARE about the residents or the family. THIS is emotional trauma. No smiles, no hello and taking and giving care is a bother. Shameful!!! I witnessed an aide push a elderly man back in his chair and yell at him. She wasn't watching him and ran back when she hear another resident yell he was trying to get out of the recliner. We were told they are not allowed to restrain or stop anyone so what's up with that man being pushed back??? My sister did not want to be there and I saw firsthand WHY!! It breaks my heart you have a lack of caring nurses and aides.

    The staff here are very careless. Or they pick and choose who they want to help. My cousin has…read moreHuntington's disease and is mistreated. There is always something; they leave him lying flat when they take his food in his room and then say (we can't make him sit up)... but you also can't leave him eating if it's unsafe. They leave his dirty diapers lying on the floor in the room; he is bed-bound and can't walk, so he isn't doing it himself. As others have stated, the call bell is pointless because they ignore you, or it's somewhere that it can't be reached. They take weeks to do haircuts, and they don't clean the rooms. They don't even change the Pee pads. I have so much evidence against this place; it's not somewhere you want your family to be. They don't take care of their residents/patients.

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    Suburban Woods Health & Rehabilitation Center
    Suburban Woods Health & Rehabilitation Center
    Suburban Woods Health & Rehabilitation Center

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    Norriton Square Nursing and Rehabilitation Center

    Norriton Square Nursing and Rehabilitation Center

    2.6(10 reviews)
    1.2 mi

    I was an INMATE at Norriton Square PRISON for four months in 2025…read more Recovering from Congestive Heart Failure, my loving children selected this (((shudder))) rehab facility because they believed I was DYING and needed HOSPICE care. I have been struggling since my discharge to prove them WRONG. The rehab staff were capable but demoted me from a cane to a rollator and occasional transport wheelchair. What I NEEDED was to see a REAL doctor (not an NP) about hip replacement. As far as CARDIAC CARE? Fergetaboutit. Within the first week I was informed that whatever care I needed the staff there could provide. The first real medical care I received was an xray of my left pinkie which had developed a lump. That was after THREE MONTHS of my imprisonment. I once had to wait 72 hours for the ONE NP on staff to see me about a UTI (((waves at Jackie))). On life-sustaining, routine maintenance... The food and diet is comparable to what they are serving in PRISONS. I lost 40 pounds in 4 months. Oh yes I also lost a tooth, developed SCURVY. One day, along with my dinner, I was served a LIVE ROACH on my tray. And oh yes, I have photos. Staff, beyond rehab therapists and 3 RNs PER FLOOR, are all rent-an-aids from an agency. They rarely return, even more rarely WORK, do not speak English but when they do are surly and rude. My fellow inmates, with a few shining exceptions, will give you nightmares. There were at least two gentlemen wearing court-ordered ankle monitors. Another invaded my room (oops! wrong room!) and I was so traumatized I could not speak - except to croak to Claudine RN "I don't belong here". To sum it up. Do not send your loved ones to Norriton Square Nursing and Rehab, 1700 Pine Street, Norristown. You will be disinherited or haunted! PS - the whole place smells like feces

    This facility has a very hard working staff. They care for patients with compassion and kindness…read more The admissions director is the type of guy who goes out of his way to help families navigate the difficult puzzle of healthcare. The young enthusiast administration is knowledgeable and dedicated to the facility.

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    Norriton Square Nursing and Rehabilitation Center
    Norriton Square Nursing and Rehabilitation Center
    Norriton Square Nursing and Rehabilitation Center

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    Restorative - homehealthcare - Updated October 2026

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