Not responsive. Went through process to request a quote. Got an initial call back and was told they…read morewould get back to me. Sent them all the information and never heard back. I sent a second email after sending them an email and they stated they would reply after the weekend. Followed up with them a third time and no response. It's three weeks later and have engaged another firm that was more reliable and responsive.

I am not one to leave bad reviews but this certainly warrants it. This is not our first time…read moredealing with a restoration company as my family and I had unfortunately suffered water damage in the past. Our public adjuster highly recommended Restoration Xpress and therefore an appointment was made to begin their services. The company was almost one hour late and never notified us at any time that they wouldn't be arriving at the original scheduled time. When the technicians from Restoration Xpress arrived, they took what seemed longer than usual to assess our damage and set up the dryers and other machinery. During the time of the dryout my family and I had a pre-planned trip. My wife spoke with one of the Supervisors present during the set up of the dryout and expressed concern over her clothing in her closet, as that was one of the areas affected by the water damage. My wife and I would not be around to assist in any of the removal of any personal belongings in the closet. The Supervisor reassured her concerns and stated that he would remove all of the clothing off the hangers if they would be putting the dyers in that area--to further avoid any dust, dirt or debris from getting on my wife's personal items. To our dismay, the only items moved were what was directly on the floor. Once the dryout was completed my home was left filthy. The technicians along with the owner (Isaac) gave attitude in regards to sweeping and vacuuming up the debris. In addition, my wife's clothing was never removed as promised from her closet--resulting in dirt and debris embedded into her clothing. The owner refused to accept responsibility for this. To make matters worse, one of my closet doors adjacent to my wife's closet door is mirrored in which was broken during the dryout. The owner, Isaac gave me a hard time about fixing it by telling me "put it through the insurance". I refused by saying that it was an issue that they caused and they should put it through their liability insurance, not mine. Eventually (and after much back and forth with the hostile owner) he agreed to pick up the mirror and have it fixed. Fast forward a month later, I had to call to find out the status. Shockingly, it was ready that day (I am sure it was done earlier and he had not gotten to it). The owner came out to put back the mirror door and realized he left the handle at his office. He said he would come back to fix it the next day. That next day, he called and said he was dropping it off and that I needed to put it on myself. I gently reminded him that he broke it, not me, and that he should put it on. He began giving me a hard time by saying that it was not a priority and he has other jobs to do and he will get to it when he can. Mind you, this should have been done correctly the first time. I finally had enough and told him to drop it off and I will do it myself. If you are even remotely considering this company, DO NOT DO BUSINESS WITH THEM. As someone who has been through this before, there are much better and reputable restoration companies out there. I should have listened to my gut and never let these people in my home. The owner, Isaac has done nothing but talk-over, be-little and treat us with the utmost disrespect. Experiencing water damage- or any other type of damage is devastating enough and the last thing you expect is to be further stressed out and disrespected. I would not recommend doing business with this company and hopefully Restoration Xpress can take this opportunity to learn and grow from this situation and improve their customer service relations.

I highly recommend Universal Tile for all of your tile and grout cleaning and grout color sealing…read moreneeds. I've used their services in the past and will absolutely continue to do so in the future. Daphne is a pleasure to work with, and Juan is an exceptional technician. He actually performed my original service with Universal 10 years ago! This time, he was joined by his partner Jonathan, who also did an outstanding job. They are extremely careful when moving furniture and truly meticulous with every detail. Customer satisfaction is clearly a top priority with Juan and Jonathan Cleaning and restoring your tile floors is far more cost-effective than replacing them, yet it leaves your home feeling brand new. Their pricing is honest, their service is professional, and they are prompt and reliable.

Once again, this company comes through with flying colors! I've used other companies in this home…read morethat I've lived in for 43 years. None really can compare to how this company does business! The ease of making appointment, the professionalism and the courtesy that they extend to their customers is beyond reproach. Their technicians have been with them for so many years in the same technicians come to my house each time! Every time they leave, the tile looks like new and holds up for a long time. Unfortunately, we had to have a lot of work done in our house, dealing with pipes under theslab, insulation in the attic painting, and despite our best efforts, the grout got very dirty. They just left and it looks like brand, new grout and tile once again! Definitely a quality company with quality people. I recommended them to many friends and family members.

Masterpros is a honest and experienced company! Pavel come…read moreto our house and give us a professional advice,he is very knowledgeable and professional! I will use this company for all my future projects!

Pavel came and inspected my unit and provided me with an honest assessment and recommendation. He…read moredid not recommend services that were not required. It was refreshing to meet a technician with such candor and honesty. I highly recommend Master Pros and especially Pavel.

Had an amazing experience with Extreme steam! I sent a request for a quote yesterday and they were…read moreable to come today. Gaby answered all the questions I had and was able to accommodate the time I needed. They were extremely friendly and easy to get in touch with! The man who did the service was friendly & quick. He also did my rug as a bonus. They were in and out within 2 hours! Definitely will use them again next year!! Thanks for the awesome service!!

From my first contact with Extreme Steam to their very timely follow up call after services were…read morecomplete, I have nothing but great things to say about this family business. Their employees work with great attention to detail, honesty and without cutting any corners. My flooring was installed around April 2026 (tile that looks like wood) and unfortunately, I began to notice grout haze that was worsening over time. From the minute I sent photos, I was assured this could be resolved. When they came out to provide a free estimate and small demo, I couldn't believe what came off my floors. Within days, I was scheduled for my service and I can't explain the difference in my floors. They are pristine! 10/10 recommend Extreme Steam Inc.

We found All-Florida when they were recommended by Bathroom Place to install our new vanity. Phil…read moreCucci came by to estimate the job and we felt immediately comfortable with his professionalism. His estimate was where we expected it and we scheduled the job. He and his crew arrived on time, and he introduced us to JD and Alex. They quickly removed the old vanity and mirror with remarkable care to insure no damage to the surrounding room. They were constantly cleaning up after themselves. They job they did on the wall and plumbing repair showed a real level of craftsmanship well beyond what we had expected from a contactor on a job such as this. And the installation of the new vanity was faultless. JD and his team were true craftsmen, and the work they did set a benchmark to which we would gladly hold any other contractor. In Florida, however, when we need work done there is no other contractor than All-Florida for us. When they left we had a new room, and as a testiment to their work and demeanor, we were almost sad to see them leave. If six stars were available, they would have them, but we are limited to five.

Green Planet Restoration did an excellent job with the remediation after last year's hurricane…read moreflooded our home. Zacko Cohen was prompt in starting the project, his guys were respectful and neat, they did a great job and were easy to work with. We really like him and give a positive referral to this company.

My technician Mike was prompt, courteous, and fulfilled all of my requests. He made my day as I…read morefeared the stain would never leave. I researched cleaning methods and this one is hands down the answer. I am an interior designer and have spent a career trying to help clients that have damaged goods. I can't more highly recommend this service. Mike clearly explained the process to me and it clearly worked like magic. I couldn't be more pleased.

We had a serious mold problem at our condominium, from a cracked and leaking pipe in the wall. The…read morecondo association fixed the pipe but left us with a moldy wall and a major hole. Mike came out promptly, helped us understand our various options, and took care of the mold remediation in a completely professional manner. He even recommended a dry wall installer (who has also done a good job) to patch and paint the wall. We live out of state, so all this work was done without us being on site, which requires even more trust and responsibility for the contractor. Mike communicated with us at every step of the way: I highly recommend their service.

HIGHLY RECOMMENDED!!! AFFORDABLE, FAST, and GREAT CUSTOMER SERVICE!!!…read more I contacted Shield Proof Roofing and was pleased that the phone was answered by Mr. Eslin Martinez, the owner of the company . He came by the very next day and gave us a quote that was very competitive( I received approximately ten different quotes from other roofing companies ). I was in desperate need of a new roof because my insurance company did not allow us to renew with them so I needed to get a four point inspection. Unfortunately, six years ago I got a new roof with a person that misrepresented himself under another person contractor license number. The roof was not completed according to the plan submitted to the city and therefore did not pass the final inspection. The previous person gave me the run around for SIX years every time coming back for more money!!! To say that I was nervous about hiring the wrong contractor is a major understatement. I had so much anxiety about the whole situation that this time around I did my homework. I contacted over twenty companies, I asked for references, read reviews, compared pricing and verified contractor license information. After meticulous consideration I decided to hire Shield proof roofing for the job. Eslin kept me informed during the the entire process, kept my yard clean from roofing materials, and the entire job from beginning to end took about a week. The inspector came the day after the roof was completed and it passed the inspection from the city of Tamarac. What a great experience!!! I highly recommended Shield Proof Roofing to anybody that needs this get their roof on a timely basis and wants to get great service at an affordable price. I suggest that you look up the license at https://www.myfloridalicense.com/wl11.asp ---------------------------------------------------- Español ¡¡¡MUY RECOMENDABLE!!! ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡El servicio de atención al cliente, rápido y excelente !!! Me puse en contacto con Shield Proof Roofing y me alegré de que el Sr. Eslin Martínez, el propietario de la empresa, respondiera el teléfono. Llegó al día siguiente y nos dio una cotización que fue muy competitiva (recibí aproximadamente diez cotizaciones diferentes de otras compañías de techos). Necesitaba desesperadamente un nuevo techo porque mi compañía de seguros no nos permitía renovar con ellos, por lo que necesitaba una inspección de puntos. Desafortunadamente, hace seis años obtuve un nuevo techo con una persona que se representó incorrectamente bajo el número de licencia de otro contratista. El techo no se completó de acuerdo con el plan presentado a la ciudad y, por lo tanto, no pasó la inspección final. ¡La persona anterior me dio la vuelta por SEIS años cada vez que regresaba por más dinero! Decir que estaba nervioso por contratar al contratista equivocado es una subestimación importante. Tenía tanta ansiedad por toda la situación que esta vez hice mi tarea. Me puse en contacto con más de veinte compañías, pedí referencias, leí reseñas, comparé precios y verifiqué información sobre licencias de contratistas. Después de una consideración meticulosa, decidí contratar SHIELD PROOF ROOFING para el trabajo. Eslin me mantuvo informado durante todo el proceso, mantuvo mi jardín limpio de los materiales del techo y todo el trabajo desde el principio hasta el final tomó aproximadamente una semana. El inspector llegó el día después de que se completó el techo y pasó la inspección de la ciudad de Tamarac. ¡Qué gran experiencia! Recomiendo el uso de Shield Proof Roofing a cualquier persona que lo necesite. Consiga el techo puntualmente y desea obtener un excelente servicio a un precio asequible. Cheque la licencia en https://www.myfloridalicense.com/wl11.asp

Title: Disappointed customer - Brand new roof with broken tiles and zero warranty response…read more Shield Proof Roofing completed a full roof replacement on my home in Parkland in 2022/2023 under a 25-year workmanship warranty. I currently have 3 cracked/broken tiles that need a simple warranty replacement. I have called, emailed, and sent multiple messages over the last week requesting a service date. I even let them know I already have the exact matching replacement factory tiles on-site so there is zero material cost to them. I was verbally promised they would come out this week, but they are completely ghosting my follow-up attempts. Other local roofers have explicitly warned me that if they fix it, it will void my Shield Proof warranty. I am stuck with a broken roof because this company refuses to honor their contract. I am writing this in hopes that management will finally respond and honor their 25-year warranty agreement. I will gladly update this review once the 3 tiles are replaced. Robert S