We had a serious leak from our shower drain in the master bathroom upstairs, which was dripping…read morethrough the ceiling! Zach Zilke arrived on time as scheduled and was able to repair the problem by re-sealing the drain without cutting a hole in my ceiling, within 90 minutes was done! No mess, cleaned up around the area, very professional and courteous. He was taught by one of the best; his father, Kevin Zilke, a Master Plumber. They have done numerous plumbing projects for us over the years and we have always had great results with their work. They are not cheap, but all things considered, they bring a great value to using their services. Highly recommend without reservation.

Once again, 1-Tom Plumbing of Cleveland saved me from a plumbing disaster! Jay, who fixed my toilet…read moreabout two years ago, came back and did a great job repairing my shower and cleaning the shower drain from my 85 year old house. He was fast and professional and explained the issue clearly. Now my drain is better than when I bought the house. Thank you for coming to my rescue and keeping me from having a tub that takes 10 hours to drain after a shower!

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Finding Steadfast was a blessing. It is hard to find a business with nice employees who do a good…read morejob. From responding to our initial request to answering our questions to the appointment itself everyone was nice. This appointment was for our furnace but we wouldn't hesitate to use them for plumbing needs as well. Yes, we would recommend them. Thanks to all.

They installed my tank less water heater, and have been back for routine maintenance and another…read moreunrelated issue. Dennis is polite, knowledgeable, and dependable. Pricing is good, too. Will be happy to work with Parsons in the future.

Amazing customer service! Friendly, knowledgeable and…read morereliable! Professional company, my plumber for life. Easy to get an appointment and worth every penny!!

I had a sewer issue and required a new water heater. The team at Wyatt were knowledgeable and…read moreprofessional and provided excellent service. My complex needs of handling this issue and coordinating with the city were handled appropriately. I can't say enough good things about the company. Shout out to Adam, Phil, Austin and Mike. I have already referred them to others and will use in future if needed.

Completely unreliable. Canceled two separate appointments on the day of citing other emergency…read morecalls and then rescheduled a third without bothering to notify me. Never again!

Appreciated how timely they were, but they gave us an absolutely ridiculous estimate of how much…read morethe work would cost. Sent them packing. Ended up paying 1/3 of what their quote was. Plus the guy had to question all my observations about what the problem was. I was correct.

The coupons on the website state 55 off any plumbing service bit that is not true. Je said only for…read moresewers not augering. There was a different coupon that is for sewer lines. Also isnt auguring cleaning out a drain? Oter than that guy was good but would probably look elsewhere. Dont like false advertising.

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

I'm new in town and need some work on our new house and they were the ones who came first…read more They totally impress me from the beginning with their professionalism and teamwork. If I need anything more done they will be the first and the only one I call. I would definitely recommend them to anyone looking for AC or heating or plumbing work. It's hard to find this kind of quality work and someone who care about their work as they do. I got lucky on my first call.

Well if you are prepared to spend close to $1000 for a clogged toilet on a Sunday call them…read more Originally quoted $195 service call and $350/hour. Well clog is gone but now toilet doesn't work and still need a plumber. I think this is called taking advantage during an emergency. My bill was $777 for 1 hour.

This has been the year for plumbing issues! Ugh. Three issues this year alone. These guys are…read morealways reliable. The diagnose the problem quickly and fixed it right the first time! They are fair priced and responsive. It's a family owned business and they treat you like a family. They took care to take precautions with covid and were respectful. I have a crazy dog and they were not upset by his constant barking. They are the only place we call and have used them for years!! If you want reliable, friendly, affordable, good service these are the people to call!

Great work! Affordable and responsive. They take care of everything needed. Very polite and great…read moreattention to detail. Will definitely use them again!

I had the occasion to work with Formica Plumbing twice in the last week and I highly recommend this…read morecompany. The first visit Gavin and Ethan arrived on time and worked quickly, professionally, and cleanly. The second visit Gavin arrived and took care of the issue in record time. Always polite and friendly with an accurate estimate of the work requested. Call Formica Plumbing for all your plumbing issues.

I am dealing with my mom's house, which has had a plumbing issue for years; her sewer would back…read moreup, and the toilets wouldn't flush during high usage. I got a quote from a national plumbing company; they told me I have to replace the entire sewer line in the yard and under the house, requiring them to break up the concrete for a small fee of $30,000! Lots of fearmongering and warnings about the pipes being shot. They didn't even clean one clump of roots because they said they were worried the pipe was cracked underneath. It wasn't! I got a second quote from Formica Plumbing. The plumber, Jeff Poulos, was very honest and wondered why I thought I needed the sewer line replaced. After he cleaned out the roots, he showed me the video live; it looked clean with nothing cracked, broken, or misaligned like the other company had claimed. He did find that the inspection tee in the yard was broken and quoted $5,000 to fix it. A much better quote, but I wasn't done. I called the Cuyahoga County Sewer Department, and they fixed it FOR FREE!!!!! It's something they cover. I am beyond thrilled with this news! I had put down a deposit with Formica and they were very nice about refunding it, Jeff did his due diligence and called the county sewer department to learn more about what and where they cover and is putting it in the company system, so this doesn't happen to customers in the future. I am so pleased with my transaction with Jeff and Formica. They are honest and customer-focused, no scare tactics to get business, and no fixing what isn't broken. I highly recommend them; I will use them for all my plumbing needs. In this day and age, it is so refreshing to find honesty on this level. I feel like I won the plumbing lottery!