1. Restoration 101

    0

    Knoxville, TN

    Restoration 101

    2.3 (3 reviews)
    Open • Open 24 hours

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    Services - Restoration 101

    New roof installation

    Reroofing

    Roof inspection

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    3 years ago

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    William B.

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    7 years ago

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    11 years ago

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    Patriot Restoration

    Patriot Restoration

    (6 reviews)

    In the hours of confusion and need, this company stepped in with true efficiency, professionalism,…read moreand an understanding of not only what needed to be done, but in helping this person affected. TJ led the "workforce" to "combat" the water that had sprayed when the hose to the toilet had broke leaving a swamp in the bathroom, bedroom and closets and much escaping down into the ducts. I don't remember all the people I met, but everyone to include AJ and Max were very knowledgeable, and helpful when questions were asked. All were very straightforward in completing their process of drying everything out and pulling out what was needed. They were very helpful to me to ensure that the claim was filed with the insurance company. One thing that stood out immensely is their attention to detail, not only in their work, but in explaining the process so I would understand what was being done. While convenience is not generally a part of this hurried process, they still worked with me and the insurance company to make everything ran as smooth as possible. I don't have a comparison to make to say they are the cheapest, but I do know that if the situation arises again, God forbid, I will definitely be calling them without hesitation. I am truly grateful for their work and being available at that (terrifying) moments notice.

    So an upstairs bathroom had a "tiny" leak, and our plumber fixed it, but said "You need to call…read moreinsurance now." I did so, and my insurance company said I needed to call someone to do the "tear out" work immediately. I am very glad I called them. Kevin (the co-owner) came out right away, and spent almost 2 hours taking pictures and taking measurements. This was so he could give a very detailed estimate to my insurance company. And the level of detail in that estimate made it so clear to my insurer that they approved it without hesitation. To be clear: It was a big job that touched a LOT of rooms in my house. When it came time to do the work, they were fast and efficient. The most "unpleasant" part was that they had to leave some industrial-level dehumidifying devices running for a few days, but this is trivial compared to what they were preventing. (Although, some people in this house like sleeping with a fan on, so they actively liked it.) Patriot's team went above and beyond what I expected, too: They helped move stuff out of my garage and into a storage unit in the driveway. This was a huge help. I was very happy to have them do the job. I hardly had to talk with the insurance company at all because of their careful measurements and rigor in their estimate. If I ever have another disaster, I would work with them again. They were all polite, helpful, and even helped me understand what they were doing. (Which only made me more appreciative to have them do all of the work, instead of trying to do it myself.)

    Restoration 101 - roofing - Updated October 2026

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