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Reston Hospital Center

2.4 (312 reviews)
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2 months ago

worst cafeteria ever, insanely overpriced for bland and small portion food, it is unbelievable

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3 years ago

Still sitting in the ER waiting on someone to stop by and at least inform us of what is going on. Over 6 hours. Worst communications ever.

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7 years ago

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Thank you for taking the time to leave your feedback, Rabia!!!!

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Once we were upstairs in maternity, Katie, Tanisha and Taylor were absolutely wonderful.

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Inova Emergency Room - Reston/Herndon

Inova Emergency Room - Reston/Herndon

2.3(42 reviews)
0.4 mi

If I could rate them a Negative 10 I would. Not only did they not treat my wife with proper care…read more They spent well over 10 hours before we were given our own room as we had came in for a possible stroke. Then were told that we would get an MRI at 5 pm the same day only to have them cancel it on us with no communication. Then when we did get moved to Oncology they decided narcotics was the preferred treatment which did not treat my wife correctly! I would recommend they take their sign as being one of the best hospitals out of 250 because they did severely poorly on handling my wife's health and gave her the incorrect medication to alleviate pain and did not know what the best practice was. DO NOT GO HERE!!

The doctor I saw- Damian Banaszak, has absolutely no business being in medicine. I explained my…read moresituation to him and he was not listening. I told him I was there for leg and foot swelling, that I had an infected tattoo and was on antibiotics, and it was probably related to my having been inactive for a week. He told me my foot was not swollen. My foot was visibly red and by that time *some* of the swelling had subsided because I wasn't standing up anymore. I didn't even know what to say, it was like he was telling me I should ignore what I was looking at and could see and feel to be true. He grabbed my leg roughly and started rubbing his (bare!) hand hard against the tattoo and the scabs, flaking them off (they're supposed to stay on until they fall off on their own otherwise they take pigment with them!!) and he recoiled and said "What IS this??" I said I just told you it had been infected! Then he goes to my foot and tries to rip a bandage off my toe and I had to tell him to stop. I told him I wasn't there for my toe issue and he said he had to look at it if it was infected. I said please don't, I'm squeamish about that injury and it's not infected, plus I'm on antibiotics anyway, like I said before. He asked me who put the bandage on and if I had pulled out my toenail myself. Why In the hell would I have done that? He said well if I can't look at it then I can't do anything to help you. You don't have a blood clot. I said how do you know that for sure? He said well you can get a sonogram if you want. I said ok let's do that. He said "We don't have one here." Then why would you bother telling me that was an option? I grabbed my stuff and hobbled out of there and went to Reston hospital center emergency room where they actually treated me like a human being, did testing and gave me something for the swelling. I can't remember ever having been treated so roughly, manhandled and talked to like that in a medical setting before. I have a lot of medical issues and have had to see a lot of doctors, specialists, etc over the years and this is one of the worst, if not THE worst experience I've ever had. If they have that man on staff I can't imagine the lack of decision making skills whoever hired him has, and I will NEVER go back there. To add insult to injury, when I looked at the notes from the visit, he wrote that my chief complaint was PREGNANCY. I had a hysterectomy in 2019 at Inova. The only person who mentioned anything about pregnancy at that visit was the nurse who asked me what the date of my last period was, and I told her I had a hysterectomy. The notes also said that I had a toe infection, and that there was no swelling. Neither of those things were/are true. I told him my LEG had an infection, not my toe. Gross medical negligence and incompetence. I submitted a request to get my medical records amended because that is absolutely unacceptable. I also reached out to patient relations by phone and email and no one has responded to me. It's been weeks.

StoneSprings Hospital Center - Waiting room

StoneSprings Hospital Center

2.8(109 reviews)
9.7 mi

i came into Stone Springs Hospital for outpatient Hip Replacement Surgery. The outpatient check-in…read morewas great, courteous and efficient. the prep room process was great. the operating room staff and surgical process was outstanding, i was informed because of my blood levels that I would remain overnight for observation and s blood transfusion. I went to the recovery room after the surgery woke up in pain and the staff provided pain meds. Shortly ZI was brought up to my room. The day nurse started the process for my blood infusion. They did not do the same verification process that was done for earlier transfusions. The nurse did not stay in the room to check for any potential reaction. Layer she came in and said it was done snd disconnected it. At shift changeover an hour later, the night nurse noticed the blood bag was not completed. The night nurse confronted the day nurse about it. (in front of me) The night nurse decided to reconnect the blood to my IV. no alcohol swab was noticed bring used on the connections snd I was not sure if the blood bag had been hanging there for an hour if it was still OK. I was not consulted or asked. I clearly see the lack of effective communication between doctors, nurses, technicians, staff and the patients. There is a dry erase board in the room to ensure important info is passed and noted. NOT BEING USED. It is not kept up to date with progress, plans or goals. Even the doctors names are wrong. It appears that the patient is not included in the process and communication between the staff does not happen. No one has the complete picture of the planned care, for now or future. They need help with cross communication and statistical documenting patient progress. The care is good, but the patient has to be involved to make sure there is s complete picture. If you come here (Stone Springs Hospital) for services, you must stay engaged for your own good!!!

My daughter was treated at Stone Springs Emergency Center after a sledding accident. While the…read morestaff was very kind and professional, I was shocked by the charges--$50 for a single 400 mg dose of ibuprofen and $12 for a small amount of Neosporin applied with a Q-tip. Those costs seem extremely excessive and difficult to justify.

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StoneSprings Hospital Center - Fui a emergencias por dolores de parto resultó ser falsa alarma estuve ahí alrededor de dos horas sólo revisaron .. y aky la sorpresa

Fui a emergencias por dolores de parto resultó ser falsa alarma estuve ahí alrededor de dos horas sólo revisaron .. y aky la sorpresa

StoneSprings Hospital Center
StoneSprings Hospital Center

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Inova Emergency Room - Ashburn - Here for imaging

Inova Emergency Room - Ashburn

3.0(29 reviews)
6.7 mi

I asked for everyone's name as soon as I realized just how special this place seems to be...all…read morecourteous, great listeners, and thorough, professional service providers. Unfortunately I had to visit, but glad to have met such a fine group. Even stayed after shift ended (two of staff) in an effort to insure everything was just right. Thank you, and continue the great culture. Not only will it improve your following/client base but will also give more satisfaction from a good day's work. Thank you again. I appreciate you all. Brian Julie Justin Bashmitha Naska Beth Dr. Mehta and of course Jarell, the friendly security officer who keeps everyone safe.

This place has turned into a urgent care for individuals with colds back aches etc…read more referred to ER 12/22/2025. Arrived 1510. Checked in w billing 1530 1545. Vitals taken. Told to wait. lol. I was sent here because surgeon believe I have a blood clot. After having surgery 5 days prior. Leg is swollen to the point looking like Popeye's forearm. 2 hours later. Still waiting. Now. 1720. No organization. No color tagging white to blk based on alignment. 1725. They just took a patient for a chest xray that came in 30 min after me. Sorry I have to laugh. He is hacking going a chest X-ray. Unfortunately. Now it's BS I have to click 1 star - negative numbers for service prioritizing. DOES NOT EXIST HERE. 1730. Still nothing. Go elsewhere!!!!!

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Inova Emergency Room - Ashburn
Inova Emergency Room - Ashburn
Inova Emergency Room - Ashburn - This photo perfectly describes the workers and the facility.

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This photo perfectly describes the workers and the facility.

Reston Surgery Center - Registration

Reston Surgery Center

3.3(44 reviews)
0.2 mi

If you want to feel like cattle, get surgery here. The terrible service started upon arrival when I…read morewalked up to the reception desk to sign in and instead of being welcomed, two receptionists were tersely arguing. I stood there staring at them unimpressed and they just ignored me. I finally walked up to a clipboard on the other side of the counter and someone told me not to sign in there. I signed in the right clipboard and took a seat along with about 25 other people. The room was packed. When I got back to be prepped, I mentioned to the nurse doing my IV that I had small veins that collapse easy. She told me I shouldn't say that because it gave her anxiety. Like, wow. Ok. I'm pretty anxious already heading into surgery and not feeling welcomed as it is. Then my doctor never came to see me to discuss what he would be doing. The nurse said, did he talk to you? And I said no and she said, well he signed off on your paperwork. I had to literally tell them I wanted to see him. After the surgery, again my doctor did not come talk to me about how things went and when I asked the nurse what happened during the procedure she didn't know. I asked for the doctor then and she said he was already in his next surgery. I literally felt like cattle being moved in and out. I assume the surgery was successful so there's that. But otherwise, this was an AWFUL experience. Not warm, friendly, reassuring, or personal at all.

I felt anxiety related to the rush staff was in, the small space that I was in with multiple…read moreattendees taking my blood pressure, putting the needle in ietc. I arrived 1.5 hours early but the staff still appeared to be very rushed I lost my keys and they indicated that they were not there even though I know I brought them. One was a very expensve and another expensive garage fob. The admitting nurse indicated they were missing two nurses so this added to my anxiety.

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Reston Surgery Center
Reston Surgery Center
Reston Surgery Center

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Inova Wound Healing Center - Treatment room

Inova Wound Healing Center

2.3(168 reviews)
9.8 mi

I recently called Labor & Delivery at this hospital while experiencing contractions and other…read moreconcerning symptoms at 37 weeks pregnant, and I was very disappointed with how the call was handled. Before I could fully explain what I was experiencing, I was cut off and told that they "could not give medical advice over the phone" and that I should either come in or call an ambulance. While I understand there may be limitations on providing medical advice, the delivery of this response felt dismissive and lacked empathy. Calling Labor & Delivery can already be a stressful experience, especially when you are unsure about what your body is doing. In that moment, I wasn't necessarily looking for full medical advice--I was seeking basic guidance, reassurance, and the opportunity to explain my symptoms without being interrupted. I had already came in at 33 weeks for similar symptoms and was sent home and told call or come back if needed, so I started with calling. A more patient, supportive, and attentive approach would make a significant difference for expecting mothers who are trying to make informed decisions about their care. Even within policy limitations, tone and communication matter. I hope this feedback encourages improvements in how calls are handled, so future patients feel heard and supported during such an important and vulnerable time.

I gave birth in JUNE and still haven't received my daughters birth certificate! I've called…read moremultiple times and the lady that handles that department had zero sense of urgency and did not take responsibility. The overall care there was only decent because of my birthing team and ONE nurse after I had given birth.

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Inova Wound Healing Center - Before the surgery

Before the surgery

Inova Wound Healing Center - After the surgery

After the surgery

Inova Wound Healing Center

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Inova Alexandria Hospital

Inova Alexandria Hospital

3.9(10 reviews)
13.0 mi

I had a spinal surgery and the RN I had was very compassionate, professional and empathetic. Her…read morename is Patti. She definitely went above and beyond with the level of care she provided. I'm so grateful for my experience. I need to put in a review at the hospital itself because nowadays it's hard to find people who go above and beyond! Very attentive and when it was time to be discharged, she gave me the best hug as a farewell. Excellent experience!!!

Superlative hospital with first-rate medical care, the INOVA health care system of hospitals and…read moreurgent care centers are a definite plus for Northern Virginia. No one typically likes to spend time in a hospital due to illness or injury, but INOVA Alexandria Hospital distinguishes itself with: - Excellent staff (everyone I have ever come into contact there) - Cleanliness and orderliness - Food! There is a menu in each hospital room, with a variety of choices, and those breakfast, lunch, and dinner meals I've had there are excellent - Safety is a priority in patient care, with systems and redundancies that are in place and scrupulously followed - Convenient location on Seminary Rd., and moving in several years to the old Landmark Mall location, which is also convenient with major roads and highways that lead there - Excellent staff to patient communication from the very first interaction to the very last interaction during a stay - ER staff and services are extraordinary

Reston Hospital Center - hospitals - Updated May 2026

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