Just really nice folks that understood how important our dog was to us. They were super…read moreprofessional and very kind - no effort to upsell, which we appreciated. Very dignified.

Compassionate, caring, patient, and very professional during the recent death of my beloved, dog,…read moreAlan. I can't say enough good about them.

The owners have been in business for over a decade and as compassionate and loving as can be. Very…read morereasonable price considering many of the other businesses seem to take advantage of your sadness. Very quick return of my beloved's ashes. Recommend 100%

The family at Animal Kingdom Pet Services goes above and beyond, to make sure you know each and…read moreevery step and they handle your beloved pet as if he or she was their own. At Animal Kingdom Pet Services, you are not walking into a business but a family. They do not push you out the door but rather sit down and take your time and tell them a bit about your pet. Its family owned, so your pet is treated like their own. This is the place to go, when its come to that time.

Wayne made us feel like our pet was the most special creature on this planet!! We live in Orlando &…read moredrove about an hour to Gentle Goodbyes once we heard aquamation is better for the environment & you receive more of the remains. His studio is in an inconspicuous industrial park. Parking was easy. His office isn't full of frills because Wayne himself is the real deal. He greeted us immediately & escorted us to a back private room to say our final goodbyes to our cat's furry form. The checkout process & selection of services was so easy & Wayne was so patient. He constantly wanted to make sure we were comfortable with the process & our choices. He called us a week later & we were able to coordinate a time to pick up. We were running 30 minutes late & he was so nice & understanding. We purchased our own urn, but he had options to purchase there if you wish. He offered to transfer the remains in the back in case we were uncomfortable. We opted to do it with him & the remains had a sweet tag that Wayne said was on our baby during the entire process. I work within the animal community in Central Florida & I've since recommended his services to anyone who has lost a furry friend!

I brought my cat here because of the reviews and felt like my wishes were heard and understood…read moreuntil I picked up his remains and was disappointed in what I was given. During the interview process, I requested some of my cats fur. This was the most important thing to me. I was willing to give a little baggy for it but I was presented with a vile that would be used for fur collection. My daughter and I made it clear that we wanted as much fur as he could get in the vile. I was given back a pinch of fur that covered a 1/4 of the vile. While driving home, I had to pull over on the side of the road for two hours because I was crying while explaining to my daughter how much he gave me of my cats fur. When my daughter reached out to ask why no more fur was given he was very defensive and told her that he wasn't given specific instruction on how much fur to get. I also requested a nose and paw print, which turned out awful. He upgraded the box that the remains came in most likely out of guilt because he did not give me other things I asked for. In the end he just packed up my cat and all the disappointment I paid for in a bag and sent me on my way.

I Highly recommend using the business. The business owner was very professional sympathetic to my…read moreloss of pet and made sure I knew all available services. She even gave me a few extras for using her service

Thank you so much for the kindness, compassion and empathy through this very difficult time with…read moreour dog Sampson. Nothing but professionalism throughout the whole process.

Faithful Friends Pet Cremation is staffed with kind, loving, and compassionate people. They're…read moregenuinely sorry for the loss of your beloved pet. They answered all of my questions and made a very sad, stressful day a little bit better. The Rainbow Bridge urn is beautiful.

Last week I said good-bye to my dear friend of 14 years. She'd been ill for the last 10 months, but…read moreher rapid decline in only a couple of days was shocking. Because it was so sudden I hadn't researched crematoriums or other options. The vet, who was terrific, said my love would go to a local crematory of which he thought highly. Over the weekend I read the reviews and was horrified by other pet owners' stories - mix-ups of their pets with others, communal cremations (dogs, cats, birds - you get a little bit of all of them), and disrespectful treatment of their loved ones, among other situations. (I've since hear further horror stories.) Thanks to the power of the internet I found Pine Castle Pet Cremation. I called on Saturday, not really expecting an answer - and almost immediately was speaking with the owner, Terry. I immediately felt reassured that this was where my girl should be. Because of the weekend and my vet's office being closed, nothing had happened to my sweetie. When the office opened Monday morning I was there to pick her up and take her to Terry's location. As kind and gentle in person as he was on the phone, he explained the process - offering as little or as much detail as I wanted. Totally dignified from when I arrived until I left a few hours later with my girl. She's home, and I know it's her, and I can rest easy. Losing someone special is incredibly painful. Dealing with the aftermath should be. Fortunately for me, Terry at Pine Castle Pet Cremation facilitated a peaceful resolution compared with what might have been. Thanks so very much for your kindness.

The owner here was so helpful, accommodating and kind. He was willing to be available whenever…read morenecessary, even after a long trip he was just on. He has the heart of a saint. I would recommend this person to anyone who needs cremation services for their pet.

My (chloe) dog died unexpectedly on Sunday 23 March 25. Don came out Sunday evening and collected…read moreher for me and returned her remains Friday. Very professional, empathetic,sincere and kind . Highly reccomended

Incredibly kind and helpful when I lost my pet. Helped walk me through the process and didn't rush…read moreme. They even opened late on a holiday for me yo bring by dog in.

It isn't cheap - ever - to cremate and receive our kitty, but they were kind and the urn is…read morebeautiful. Thank you

I had used Pet Angel previously (Clearwater) to handle the remains of my dog. They were wonderful…read moreand very compassionate, so when I heard that there was now an Orlando location, I didn't hesitate. I found the staff here to be patronizing, dismissive, and not very supportive. I am an LGBTQ person and felt I was being discriminated against. In addition, they charged me $200 to look through a window, just to ensure my pet was being cremated alone. I was told I could not take pictures, or videos. They said it was a "corporate decision". It seems all Pet Angel is interested in is profit. Rest assured, I wont be using them again going forward.

Pros: Reliable way to transport your pet. Fair pricing. Easy in terms of setting everything up…read more Deena transported our dog safely and was very friendly. Gave updates with pictures which was great. Very convenient. They worked well with my very nervous dog. Cons: Not the best communication in terms of updating when pickup was taking place. They give you an estimated time window for pickup and say they will contact you closer to the time window to give you a more specific pickup time. I had to call two different times and speak to 5-6 people on their after hours answering service in order to find out there was a 2-3 day delay on what was supposed to be the day of my pickup. I eventually was placed in contact with management and they were great. The delay itself is understandable, but it would have been ideal to have been given a heads up beforehand.

Linden and Braden were amazing with the pups. We had a fantastic experience! These two young men…read moredrove our 3 dogs from CA to GA and took amazing care of them. They sent updates with pictures along the way, and when the dogs arrived, they were calm and stress-free. Highly recommend!