Arrived to Volendam as part of a group tour, but decided to eat apart from our group as this seemed like an open, inviting restaurant to eat at.
However, upon sitting down I noticed that two other groups that arrived after us had their drink orders taken first by the waitress. It seemed odd, but we waited patiently, and another older gentleman eventually took our drink orders.
After receiving our drinks, we noted that it also took awhile for our food order to be taken. We flagged down the waitress and she took our order promptly. After 10-15 minutes, we noticed a very large group of tourists enter the restaurant but did not pay any mind as we figured Volendam is a very touristy area, and we had already placed our orders.
After around 45-50 minutes, we still hadn't received our orders. We flagged down the same waitress to follow up on our meal order, and she replied, "Did you not see the groups of people that just came in? They are all waiting also. Your food is coming." Her response was appalling, and extremely unnecessary.
I would give this place zero stars if I could, but the older gentleman working seemed to be kind enough to us. I previously worked in the food industry so I am very well aware of the pressures foodservice people are under, but my family and I were patient and made our requests kindly, and this particular waitress' response and attitude with us was nothing like I have ever experienced.
Although the food was not terrible (but also not as good as I'd hoped, as Volendam is known for their seafood), her attitude soured me and my family's experience here in Volendam. I wish I could say more positive things about this restaurant, but unfortunately I cannot. read more