I can't say enough amazing things about this place. I had made this reservation last minute due to…read morea safety issue at a previous hotel. The front desk staff are amazing!!! They handled my incoherent crying state very professionally and wakes me to my room to make sure I was okay. Everyone was very personable and I would find myself chatting with them often. The room was very clean and I barely ever heard a sound. I would hear the occasional vacuum above me but it wasn't a big deal. Super dog friendly by the way! They absolutely loved my Charlie and knew her name before mine haha. I wish I remembered everyone's name from my stay.

Sessy at the front desk has to be one of the best hotel employees I have ever met - so helpful,…read moreaccommodating, and just kind!! For her alone they get 5 stars!

Clean hotel. The staff at the front desk were great. Our room was nice and clean. It is slightly…read moredated (the tv is an older model that we couldn't sign in to our streaming services). The pool area was super nice. It was clean. They have towels everywhere. Lots of seating. There is a pool, a water slide, a kids splash pad, and a hot tub. We were very pleased with the pool area and had a nice time with our son. My only wish, is that you could turn off the splash pad as it was too loud for our son. A room with a pool facing balcony could be really loud as the pool is open until 10 pm during the week and 11 pm on weekends (opens on 7am). We recommend. We would stay again especially to bring our son to the pool and have family fun.

Amazing place for families! A one stop shop for fun, food and good sleep. Room is pristine,…read morewaterpark is perfect for the whole family and the restaurant on site just makes it all worth it. (Plus an arcade) Bite the bullet and book this place. You won't be disappointed. Word of warning: Odd numbered rooms overlook the pool. Even don't. Top of the water slide is right even with room 205's sliding door. May not want that room if that would bother you.

Ice machine broken on floor 2. Sink doesn't drain - inches…read moreof water in basin. Bath filled very slowly, questioned if it was filling - then water went from hot to warm. Broken hangar While they offered another room - we were tired from traveling and already unpacked. Would have accepted a discounted rate.

Was in the middle of moving and needed a place to stay the night decided to stop here because it's…read morerelatively cheap and i completely understand why. First off the smell is horrible it smells like stale urine and dog feces, on the page of feces and urine the bathroom is very tiny and uncomfortable and very dirty not satisfied. The pool is also unkempt and disgusting theres either no chlorine or very little the pool has a disgusting green tint and is filled with stray hairs and weird bubbles. Another thing is the wifi is all through one network and sucks horribly definitely do not recommend this place.

I had an excellent hotel stay here. Smooth check in process, near the interstate, and plenty of…read moreparking. Lobby and hallways were tidy and well lit. Our room was nice and updated. Hampton inn usually has some of the best breakfasts as far as chain hotels and this one held up. Plenty of hot and cold options and things to take to-go. My family especially enjoyed the omelettes. Thanks for a great stay!

This is no longer a Hampton Inn. Not sure what happened but it's not. That said, while the facility…read moreis mostly Hampton Inn quality, the management is not. We were there for 3 days. Room service never entered our room. We used the in room coffee and never got replenished. The trash was never emptied. This hotel is pet friendly but dog prints with dog poop in the elevator is a bit much. One morning there was no coffee, we were told 10 minutes, 30 minutes later still no coffee, plus there was another pot empty. If you're going to spend the kind of money they charge, go somewhere else.

2/23/2026, we used The park, fly, stay option (we drove up from Iowa) and was very happy with our…read morechoice. Our car was in a safe spot for 12 days while we were in Ireland. The shuttle person (Jeff) was prompt & friendly. It was so nice to be shuttled to & from the airport. This hotel had been renovated & the room was like it was new. The room was very clean with a large flatscreen. The free breakfast was one of the best we have seen. The desk staff were friendly & helpful. We will definitely be back. Did I mention how easy the hotel was to get to right off 35E? And...... lots of restaurants within few minutes drive.

Comfy & cozy - they are renovating the outside but sure didn't bother us! The room 211 was great -…read morebig TV, comfy king bed & walk-in shower. There's lots of lights & outlets - wish there was a makeup mirror in the bathroom but the big entry mirror worked fine. There is very little road noise even tho it's close to the highway - many places to eat & shop are close. The comp breakfast was better than most we've seen & coffee was good too. The towels were fresh & larger than some places! All & all - we think this was a great spot!!

Where to start....... Room door handle broken, hole in sink,…read morecarpet is shot, reception protective glass barrier for ???

we reserved two connecting rooms six months out. They guaranteed that we would have connecting…read morerooms upon arrival. When we check in they said that they were over booked(parking lot was empty) but did not have connecting rooms . This was an celebration of friends that have not been together in a long time and wanted as much time to visit as possible.

First time staying at this hotel. It is a medium-sized facility, conveniently located off the…read morehighway. The layout is pretty typical, with the front desk and a single elevator right there. The lobby is small, but there are some seating areas down the hall by the vending machines. There is a free breakfast with very spacious seating areas that they open for that. The rooms are a decent size with nice, firm beds. The bathroom has a barn door, which helps save space. The light switch for the bathroom is inside next to the sink, and that was a bit confusing. The shower is in a tub, which looked clean but worn and could use an upgrade. They have a good number of USB outlets. There is also a media hub that is intended to allow you to stream video from your phone to the TV. Unfortunately, the one in my room was defective, and the replacement was also not working. Still, there were enough channels available on the TV, though with commercials nearly every five minutes. There was also a laundry room. It had a couple washer/dryer sets. It's not free, but a nice option for doing any needed laundry. Overall, a decent stay and a good value.

So Merrill beat me to the punch.... I seriously scored at this recently remodeled hotel for a few…read morenights, compliments a la Priceline. I probably saved myself about $100 in booking via this route. Burnsville, itself an upper-middle class 'burb as well as its neighbors (Eagan, Apple Valley, Bloomington) is a great place to stay; south of MPLS by about 20 minutes and almost equidistant to St Paul. It is about 10 mins to Mall of America. Sweet synopsis for those who want the nitty gritty: THE+ -Awesome bed, great linen and bedding -TV can pull out on a tray and comes with a special micro-clean surface for remote (for which I was grateful) -Fridge and microwave included, as is a coffeemaker, but no hairdryer (I brought a compact) - Yay for Bath Body works accoutrements! Loved the two scents, both for face and body. -Shower curtain rod was curved and with new liner so didn't feel grody when lathering up with said items above. -Free paper Q Am, which gets delivered by 0400 -Douwe Egberts coffee in the AM (only thing worth having in their free breakfast, 0630-09) -in-room Cuisinart coffee pods -Convenient multi-side access with card key, for quick in-out of car regardless of where one parks -Walkable to Hooters if that is your persuasion -a 24 hour bodega (the Holiday chain) that is clean and friendly, one block up on the Parkway) CON: -Clientele more on the sketchier side, but certainly not all -Worn, weathered carpeting -No exercise room or swim pool, but set up for laundry room, etc -Thinner walls between rooms (luckily I heard zilch, nada, nothing) -no central H/A, but wall unit (typical noise) And contrary to my fellow Yelper's assessment, I was extremely surprised at the services here, perhaps because my nightly rate was so unbelievable (I'm embarrassed to disclose, but I will say that I never never paid this kind of $ for a suite before). I'll do my best to describe. The check-in lobby actually had taste and style. I was braced for a sub-par motel 8, as I was saving the real splurge for downtown MPLS @ the Doubletree. The foyer was actually pretty, and it bespoke interior designer to me. Or at least some kind of eye with design/color know-how. The lady checking me in was genuine, kind and warm. I really appreciated the welcome and the service as I didn't arrive until close to midnight. The room---she apologized profusely that though I had phoned from my layover airport that I would be a late check-in, the only rooms left in the house were smoking ones. I am a nurse. I frown upon smoke, especially second-hand. Scrambling to think out-of-the-box to accommodate me and finagle something she did, but to no avail. When I got up to the 3F, I smiled. Honestly, outside of seeing many ashtrays provided, I only *very* mildly noticed the difference. Immediatey, I went to the faux-wood blinds (nice touch) and opened wide (woohoo for no lock) and suffered no problem whatsoever. Outside of the carpet (I always wear flipflops in hotels, even if in the Ritz), which was weathered, and the bathroom which was dated, the amenities were more than fine. A faux-leather chair, a round table, king bed with very nice, soft duvet and bedding. There was great placement of lamps and electrical outlets for my needs (reading and charging), and thought that was even thought-out. But back to the root of why hotel rooms exist: the bed. The bed rocked; it seriously rocked the house... i placed my Samsonite on one side of the large king, and slept on the other.It was on it that I watched Hayward of BP get grilled at the hearing on CNN. PS Apple Valley, MN (just next door) just made #20 on America's Best Small Cities of Money magazine!

I enjoyed my one night at the GrandStay Hotel. The complementary/included breakfast was great! A…read moregood selection of hot (eggs,sausage, make your waffles) and cold (cereal and muffins) and beverages. I didn't use the pool, but it looked like a nice facility. The room was clean and spacious and I really liked the configuration. The bedroom was separate from the living/kitchen area and bathroom, making for a quiet, private bedroom. The bathroom could use some hooks or bars to hang towels. I had a bit of an issue with shower temp and pressure, but that might not apply to everyone. Housekeeping was friendly and the front desk was nice too, but they seemed a little tired. I would stay here again.

We booked this hotel to be close to family and friends for a midweek trip to the cities. Upon…read morechecking in we took our usual pictures of the previous damage of the room so that we had proof in case they would try to charge us for damage (it has happened in previous stays that we weren't as prepared). I went downstairs to discuss these among others not pictured. Our room was still incomplete from a renovation. Loose and missing trim. TV was completely disconnected, furniture was half assembled. The bathroom had no ventilation, the ceiling inside the shower was cracking off. Although we informed the hotel staff, everyone we spoke to assured us that the renovation was completed and they had no idea why all these things were not completed. I was under the impression I was booking a four star hotel according to Expedia, if this is what a four star is I am disappointed. We decided to drive home instead of booking an additional night.

I had reserved a room at this hotel for my son's birthday. Very disappointing experience due to…read morepoor communication and organization. We were told our event would be held in Ballroom North with specific amenities and a certain table setup, but upon arrival we were placed in a much smaller, different room. Staff were unaware of the agreed-upon arrangements, including trash accommodations, and the room layout was not what was promised. I understand that changes can happen, but this should have been communicated in advance. Being surprised on the day of the event felt unprofessional. I would not recommend this venue without clear confirmation that details will be honored.

Trash place and trash staff! Bugs and mold , need I say more? I did manage to get a refund , I…read morerefused to stay here due to the filth.