Our house was built in the early 20th century, to say that it's drafty is an understatement. With…read morethe old school framing we also get queen bees wandering into our house after hibernating over the winter when it gets warm out. With the crazy warm weather we've been having they decided to come early this year. We had been using an independent guy for the past year and, after learning how dangerous unregulated pesticides can be, decided to go green. I submitted a request online and was called within hours. Think Green had Ray come out the next day to explain why we were experiencing the problem and how to fix it. He was friendly and patient with all of my questions and even led me to his car to look at the labels on all of their equipment. He explained state regulations and made it apparent how little the guy we were using before was following standard procedure. He made me confident that we had made the right choice. After the treatment, we had the house and our barn sprayed, the house smelled a little like a cross between a peppermint stick and cloves - a bit strong but MASSIVELY better than the stuff we'd used before. After treatment we received a welcome packet with a disc that contained all of their chemical labels. A week later we adopted a dog who came with a host of little friends - fleas! We'd already vacuumed, cleaned all of our linens and sprayed for fleas with something from the vet but I gave Think Green a call just to be sure. I think I spoke to Lance, who explained that we were doing all the right things and that it might be a waste of money to treat now when we may have eliminated the problem ourselves. Talk about honesty! Any other place would have taken advantage of the opportunity to charge more but they didn't - that was really impressive to me. All around very happy with our switch to this company so far. Thanks Ray and Lance!

Meh, I've experienced better is right. First service was okay, but then on follow up, i have…read moreconflicting stories between all of my tenants and Think Green. They told me they would spray on their follow up service. Keep this in mind. My tenants told me that on the day our follow up service was scheduled, no one ever came. Britney at Think green told me that they were out there (Lance?) and that all the other apartments had no activity so they didn't need to be sprayed. Upon speaking with my tenants again, they insisted no one ever came. I call think green back and now they said that they came and sprayed one of the apartments but didn't spray the others because there was no activity. HOW DID YOU KNOW THERE IS NO ACTIVITY if YOU DID NOT GO INTO THE APARTMENTS TO CHECK!!!!? A classic game of he said/ she said. I gave them 2 stars because of the possibility i'm being lied to by my tenants, and the fact that i was told i would get a spray for all 6 units, as opposed to "there was no activity so we didn't have to do anything, you're an idiot for paying already". (they didn't say the last part, but that's how i felt, like an idiot for having already paid). I called them back, and was told that "i didn't know was i was talking about" and that i'm "clearly trying to scam them". I was told i would get a call back from (lance?) the manager but never did. Bottom line is my tenants still have roaches (2 month) later and they have my money, and i can't even get a call back. PLEase be aware!

Excellent customer service, both over the phone with office staff and in person with the…read moreexterminator. I was concerned about carpenter bees that recently started flying around my back deck. I requested a quote from their website and almost immediately received an email following up. After answering and asking some questions, I was set up with an appointment for the next day. The exterminator was very informative, friendly, and thorough in searching the area of concern. I would use them again for future issues.

this company did structural work and termite treatment i believe and other company also the work…read morewas very poor and incorrect.. not structurally safe PREVIOUS HOME OWNER USED THIS COMPANY BEFORE I BOUGHT THE HOME AND THE COMPANY ERIC IS THE NAME OF THE PERSON WHO DID THE WORK AND OWNER I THINK.. CAME TO MY HOME PRIOR TO MY PURCHASING THE HOME.... did a horrible structural repair job just did was suppose to replace a section of sill plate and instead he used a used piece of scrap wood and but it up to the rotted one.... also on top of all this he drill 6 holes to SUPPOSE pump termite treatment chemical into the hole but i uncover the holes and there only 2 inch deep and are not hole.... that means he DID NOTHING AND GOT 995.00 dollars ...RIP OFF STAY FAR FAR AWAY date was pior to june 30 2010 maybe a fews days or week

Eric and his team did an excellent job doing structural repair work prior to our home sale…read more He was fair, honest and with complete integrity. His team cleaned up nicely and I would recommend to any homeowner with pest damage.

Called APS about mice. They set up traps and in a few months, the mice were gone. It's an older…read morehours so we needed a lot of traps, baits, etc to eliminate the mice. It's been over a year and we are very happy with this service. The monthly fee covers the visits and in the summer they do a spray as well.

They're overpriced ($68 a month for quarterly visits to just spray and set traps is steep), they…read moreset traps for things like termites and simply never check them again, they're not great at handling customer data given the recent email marketing hack/issue, but worst: they even won't let you cancel your service when you try. Agent hung up on me after she tried to explain to me that her opinion for my reasons for canceling future service weren't valid. Totally, entirely ridiculous. Seems to me like finding a smaller, truly local option is the way to go.

Lance was very prompt with his response to my inquiry, was professional, flexible to our needs, and…read moredid a fantastic job getting rid of our unwanted guests, even inspected our home's exterior and discovered a second nest we hadn't even noticed! No extra charge!

Haven't received a call back on possible recurrence but seemed to do a good job. Nice gentlemanread more

Our lease had a move out clause about treating for fleas and ticks and I discovered that roughly…read moretwo weeks before we handed the keys back, so I was panicking a bit. Merrick answered my messages fast, quoted $180, and got us on the schedule quickly enough that it didn't hold anything up at all. Treatment was thorough and they sent documentation through for the landlord, and that was the part I was actually worried about. Deposit came back with no argument. Much less painful than I'd built it up to be in my head. I'd use them again if we end up renting somewhere else!

I could sing the praises of Merrick all day. Over the years they've handled wasps, nests, mice, and…read moreeven a deceased opossum tucked into our walls, and every person we've dealt with has been friendly and accommodating. They don't just remove whatever's there, they set you up with preventative service so the pests stay gone. The only minor downside is that for non-urgent visits they can book out a week or so, since they're clearly popular. Well worth the occasional short wait. Give them a look.

We have used the services of Minuteman Pest Control twice, and being very happy with their service…read moreboth times. They get us on the schedule quickly, deal with the pest effectively, and provide information about their services and how to follow up. They have effectively dealt with flying squirrels and yellow jackets for us.

They never showed for inspection according to property cameras, billed me. got refund, but when i…read moreasked to speak to owner, secretary said i couldn't. said they were there and i shouldn't believe my cameras. I would not recommend them. Really surprised owner didn't bother contacting me. I sent a letter and never heard anything. Don't like to leave a bad review, but they don't seem to care. Don Torrey

Called them for mice, they sealed the entry points & I haven't had a problem since!read more

Absolutely wonderful to work with these guys in the unpleasant occurrence of rodents. They were…read moreextremely friendly, professional, and thorough. Hopefully won't have to call them soon but with any other pest problems they truly are the best.