We had been to another shop in a different town and was told we needed to replace our whole AC…read moresystem, which didn't sit right with us because we knew it wasn't the whole system. We have a 2008 Ford F250. We called integrity and explained to them what was going on and they got us right in, got our AC checked out, identified the problem quickly and had it fixed in about a day, even with a hard to find hose that (was the only thing) needed to be replaced. Communication was top tier, they provided status updates constantly. Customer service is awesome and the prices are fair! Highly recommend this place if you are needing any work on your vehicles. Ask for Rich he will get you taken care of!

I took my Infiniti QX80 to Integrity Automotive & Diesel expecting an honest, evidence-based…read morediagnosis. Unfortunately, my experience was anything but that. They kept my vehicle for two days and charged me for a diagnostic. However, the report they provided states there were no active, pending, or history transmission codes, the technician could not duplicate the concern, and no issues were detected while monitoring live transmission data during the road test. The only documented finding was that a small sample of transmission fluid appeared dark and burnt. From there, the technician wrote that they believed it could be an internal transmission issue and recommended replacing the entire transmission. What is missing from the report is just as important as what is included. There is no documentation that the transmission had failed, no confirmation of internal damage, no evidence of metal shavings or clutch material, no hydraulic pressure testing, no testing confirming a failed torque converter, and no objective evidence supporting such a major repair recommendation. I later discovered that Integrity Automotive & Diesel does not have the manufacturer-specific diagnostic equipment needed to fully diagnose an Infiniti transmission. Had they been honest about that from the beginning, I would have taken my vehicle to a shop that could properly diagnose it instead of paying for an opinion. To make matters worse, this opinion was reported to Carfax, creating a record based on a diagnosis that was never confirmed through testing. Integrity is built on honesty, transparency, and evidence. Based on my experience, I did not receive those things. I expected a diagnosis supported by facts--not assumptions. I cannot recommend this shop.

Honest mechanic . Was looking for a ppi, and I'm out of state . Took good pictures and notes. Spoke…read morethe mechanic about the car and his opinion . If I lived in that state I would take my car to him.

This business is 100 percent fair, honest, and professional. They got my vehicle fixed immediately…read moreand did it for $800 less than Pep Boys quoted me. I dropped off my car at Pep Boys on Monday morning (on scheduled appointment) just to be called back a couple of days later saying that their master mechanic was in the hospital and they had no idea when or if my car would be fixed. Scott is the manager and is doing a fantastic job. I will definitely be returning for all of my vehicles.

The staff at XPert Automotive are professional and knowledgeable. They take the time to explain…read morethings clearly, and their prices are very reasonable. We will definitely return next time we need service. Highly recommend!

I walk in hope that I will be treated with courtesy. WRONG…read more Man didn't even lift his eyebrows to me and keep working on computer. Just said " you want to make appointment $ 60.00 ". No explanation , he let me know I am bothering him.

I hired this shop to repaint my truck, including repairing rust areas before painting…read more The truck was dropped off on August 24. I was out of town for a month and received periodic photos of sanding and bodywork. When I returned on September 21, I was told the truck was not finished and would need another week. On September 29, I was told the truck was "ready." When I arrived, it was still covered in sanding residue and clearly unfinished. I was told it only needed to be washed and that remaining issues would be corrected. I paid approximately $3,600 in good faith based on that representation. After washing the vehicle, multiple defects were visible: * Overspray on windows * Uneven paint coverage * Inconsistent clear coat * Dirt and debris in the paint * Orange peel texture I gave the shop another full week to correct the work. The truck was returned to me a second time, and the job was still incomplete. There were buffing burn marks, streaks in the clear coat, uneven application, and areas with insufficient paint coverage. Additionally, rust repair areas that were supposed to be corrected began bubbling under the new paint, indicating improper surface preparation. I obtained an independent estimate from another body shop, and they quoted approximately $3,000 to repair the defects. During this process, I also experienced unprofessional personal comments that made me uncomfortable, which further diminished my trust in the situation. After multiple attempts to resolve the issue directly, I disputed the charge through my credit card company. Following review of documentation and evidence, the credit card company ruled in my favor and refunded the full amount. I am sharing this review so others can make an informed decision. My experience involved extended delays, incomplete work, and repeated opportunities that did not result in a properly finished job.

Helpful and competent. What more could you want? We've taken our cars to Pierce several times and…read morewere happy with what they did.

Was really great working with Verner and his wife, they helped us out with transporting a class A…read moremotorhome from Banning California to Las Vegas, Nevada. Thankful to have met them, will definitely work with them again

This mechanic shop was fantastic! I was ready to do a haul of furniture and supplies over to San…read moreDiego when the Serpentine belt was squealing like a barrel of chipmunks! The Dodge 2500 Turbodiesel with a Banks Exhaust also needed the diesel fuel filter changed but did not have the time to get it all done after packing another vehicle and this truck. ?They were able to fit me in within 2 hours if I provided the parts which I did have. The pressure to be over in San Diego for a meeting by 7:30 the next morning was very high! Toby and his shop did the job very well and was reasonable considering the short time-frame! Thank you Toby! I highly recommend this shop in terms of friendliness, efficiency, pricing and quality of work!

I use the mobile auto service and have the Happy Car Club subscription…read more Service is so easy and trouble free. Schedule easily with Frank and Dylan(sp?) serviced the vehicle and gave it the once over. Fantastic service Easy and trouble free!!

They rip off the elderly…read more Tried to charge my mom $3000 for a new catalytic converter. $2400 for the part when a Honda ORM part is $800. Best part is I had her take it to Honda and there's nothing wrong with the cat. Of course there isn't. The car only has 35k miles on it. They wanted $5000 for emissions issues when if they were honest would tell her to call Honda for a Goodwill service ticket. Honda is covering the whole job at no cost. Shame on your shop for being predatory.

This was the best service. I scheduled with Josh and he along with everyone there was super kind…read moreand helpful. They tested the car and seeing what issues I had brought their attention, I got an estimate for the work once I approved they got it done that day. When I have to get anymore work done I will be using H&I. I would recommend to a friend or family member.

Called for a battery replacement. They wanted $700! What a joke. Brake Masters did it for $399.read more

Lorenzo was upfront and thorough with diagnosing the issue for my car. On top of that, he was very…read morecommunicative, fixed the issue, and was very fair with his pricing. He even stayed late to make sure I got my car back the same day so I would have my car for work. Excellent establishment and I will be a returning customer.

Lorenzo was always Courteous and explain well when I had questions about my services.read more