They had a cancellation so instead of my 0915 appointment, they called the house at 0700 asking to…read moreget there ASAP due to the cancellation. In I walk at 0805 only to find a few people sitting there as it was...THAT didn't set well with me in the least. How much volume do they have here and how far backed up would I have been had I remained with 0915??? I wasn't too thrilled with the frump at the reception desk either. For one thing, my name isn't "Baby," "Hon" or "Doll." Verify this, sign that and initial the other form...and then it's "hurry up and wait" time. At least they had Animal Planet on the tube as I sat in the plain, threadbare lobby. Parenthetically, it's painted the most horrid color of yellow. Two toilets, one small magazine rack and 3 rows of prison-industry seating. Blech! So after a 62 minute wait, I FINALLY get hauled back to the Land of No Return. Originally a 0915 appointment had me going back at around 0905. BTW: I was finished and out the door by 1120. Well once I got back there: totally different and MUCH better story. There was a long line of beds separated by curtains, much as one would find at an ER. Between the lot of the staff back there, I was well cared for and made to feel comfortable. All of 'em from Sandi (RN) to Dave (nurse anesthesiologist) plus others before during and after were professional and caring. They went over my med history more than once to be thorough and make sure nothing was anomalous. So I woke up and it was almost as tho nothing happened (yay, pentathol!) during the hour and change that I was back there. They also took care to make sure I was okay before letting me get dressed and moving along for the day. I was escorted out by one of the staff and I'm told I gotta repeat the process in three years. Well, I'm in no hurry for the time to pass to this business again. However, were one to ask and if given the choice, I'd certainly have no problem using (or reusing, at least) this facility at all. Wee!

My grandmother had a procedure scheduled this morning, very early. It was still dark and the…read moresurgery center isn't very visible at that time of day. So after making a few u-turns, we finally arrived. She was one of the first patients and was taken back almost immediately after checking in. This center doesn't allow family/friends to come back with you before your procedure. I know this bothered my grandmother, and I heard others complain about it as well. However, there are no private rooms. Everyone is brought into what looks like a small version of a hospital surgical recovery room, taken to surgery from that room, and then are brought back to that very spot for recovery, consult, and release. Really, that would be my only complaint about the whole experience. I was called back once my grandmother had woke. While we waited for the doctor to finish a procedure he'd begun on another patient, I could hear everything other doctors and nurses were telling every patient in the room. I'm pretty surprised this isn't considered some sort of privacy violation. Otherwise, all the nurses and staff that were involved with my grandmothers care were fantastic. Everyone was extremely caring, friendly, and even hospitable. I was even brought coffee and asked a few times if I wanted anything more to drink or a snack while we waited. My grandmother has been to this location a few times with my grandfather and says they are always very nice and several of the nurses have been there a long time.

I will start by saying that I agree with the many other patients who have had scheduling problems…read morewith this practice. They constantly change appointment dates and times on you. I have found this to be extremely annoying as I an still employed and cannot just drop everything when the doctor wants to change the time from 4pm to 1pm the day of the appointment. The woman who calls about these changes is very condescending and offhand. This is the only reason I am giving this review four stars instead of five. Having said that, I have had good care from both the clinical cardiologist I saw [Dr. Jorge Navas] and the cardiologist who actually did the procedure to insert stents and balloons [Dr. Donald Kikta]. They both explained everything to me before and after the procedures. Dr. Kikta did more than was originally planned for the procedure I was having because he saw the need once he began working. I also have kudos for the nursing staff at the Morton Plant Cardio and Vascular unit who took care of me before and after the procedure. Thanks and a big shout out to Melissa G., Jodi H., Mike and Lineta. You made a difficult day much easier for both my daughter and me.

Before starting I'd like to note that I really like Dr. Fernandez. We were scheduled to see him for…read morean 8 month check up. Upon arrival, about 15 minutes before our 11 am appointment, we were informed that the doctor was running about 1 hour late. There were folks grumbling through out the waiting room and I must admit, I was beginning to rethink our cardiologist. It is hard to wait so long when it has taken so much out of my loved one to get there, and just by being in a cardiovascular surgeons office, you know every patient there has some sort of hardship. They really did get us into the office about 1 hour late and as soon as the doc came in, it was clear what was happening. Dr. Fernandez is one of the old fashioned docs who wants to know his patients and take the time to explain all options when dealing with heart conditions. He listens to every question and makes sure that you understand the answers he is giving you. I wish the scheduling staff would take note on how long the doctor visits each patient and start scheduling some catch up time in the schedules so that those who are there on time, don't have to wonder how much more time they must wait to see their doctor.

I was called 2 hours prior to my colonoscopy/endoscopy that the procedure was cancelled. The…read moredoctor, Milan Patel, was stuck in the airport. How does that happen??? they have 8 physicians listed (and the website is outdated). Would it not have been reasonable to cancel office visits over pts that have been prepping and fasting for 2 days? I guess their physicians convenience is more important that the care of their patients? I would avoid. I will be.

No one I know wants to have a colonoscopy. But to be sure your body is cancer free and working…read morewell, you need one after celebrating birthday #50. Today is my consult with Dr. LaCamera for my 4th one in 18 years. The first one in 2003 was good, with no reason to see him for ten years. But two tumors in 2009 necessitated another colonoscopy in 2011. Those polyps put me on the 5 year plan. The third, in 2016, resulted in 3 undetermined polyps which put me on the 3 year schedule. I'm hoping that the next scheduled colonoscopy returns me to the 10 year schedule. Dr. LaCamera is patient, kind, knowledgeable, and professional. My consultation with him is a back and forth of questions and answers - concerned and friendly. His staff mirrors his positive traits - always professional, patient, kind, friendly and knowledgeable. If I have to undergo this necessary procedure with it's cumbersome, unpleasant preparation the day before, at least I know that my surroundings and the people in those surroundings are wonderful & beyond reproach!

I have been going to this urgent care for a few years now and today for the first time they want me…read moreto wear a mask for Covid fear porn when I have an ear infection. Trying to force a customer to wear a mask for something as simple as an ear infection is pathetic, and I will never take myself or my family back to this clinic ever again. This clinic also does not actually have doctors and uses nurse practitioners to do doctor's work but still charges the same prices. I do not recommend this clinic to anyone.

Very happy with my experience when I went there with a painful sinus infection. I like that once…read moreyou register to see someone, you are updated about your place in line, and time that you need to come in. I found all the staff friendly and professional. The nurse practitioner was extremely knowledgeable about my condition, and prescribed the perfect medication for treatment, as well as recommending the appropriate vitamins and supplements to help with my condition.

I brought my daughter to this location seeking medical care. Sadly, the care she received was…read moredeeply disappointing. Dr. Jerisa Berry did not appear to take the situation seriously. The only symptoms documented were nausea and vomiting, and she prescribed anti-nausea medication without further evaluation. The nausea was related to something my child had ingested, which I prefer not to discuss publicly due to the personal nature of the matter. No bloodwork was ordered, and no thorough physical exam was performed. We were told nausea medication would be given, and that was the extent of the visit. Uncomfortable with the lack of assessment, we sought care at HCA Florida Largo West Hospital. The physician there was surprised that even basic bloodwork had not been ordered by the doctor at HCA Florida Gulf to Bay. At Largo West, they conducted the necessary testing, identified a serious issue, and admitted my child for further care. There was, in fact, a significant medical problem that had been missed by Dr. Jerisa Berry. I truly believe my child's condition was not properly evaluated during our initial visit at HCA Florida Gulf to Bay. Based on this experience, I cannot recommend this HCA location. Mainly because of Dr. Berry's gross negligence. Her lack of a thorough evaluation and poor bedside manner were very concerning, and the outcome could have been far more serious had we not sought care at another hospital.

This is the smallest ER ever, practically empty parking lot at 1am, and took at least 30 minutes to…read moreeven be seen. No medical personal at the front desk, only a security guard. If we had a true emergency, no would have known. Then their stupid check-in kiosk glitched out on us 3 times and we weren't even able to use it. Then the security guard gave us a piece of paper to fill out that was wrong. My husband finally gets taken back, and they don't discharge us for another 3 hours! To literally get an IV, 2 if push meds, and a "20 min" drip that actually took an hour. Everyone literally forgot my husband was there. He was shouting, knocking, calling, and had to get super loud to get anyone's attention for discharge 1 hour later. Absolutely unnecessary and insane