I went to the good feet store because my wife had positive results, and after one week I already…read moresee improvement. Natalie was very helpful, and she set me up with fitting and advice on how the system works. It's hard to believe that something so small could make such a difference. Thanks Natalie

I was impressed with the young man who helped me when I arrived for my appointment. He had me do a…read morequestionnaire, took an imprint of my feet while standing and had me try on some tennis shoes for the walking test. He went to the back and got insoles for me to try. The Good Feet system uses three different insoles, and he had me try all of them in the tennis shoe, by walking in the store. He was very communicative with me to assess the insoles. He gave me instructions as to how to use the insole system, when and how long to use each one. I was excited because my feet actually felt a whole lot better while using the insoles in the tennis shoes while walking in the store. My heel pain just about disappeared. Then, the disappointment. I was all ready to do this and buy their insole system. I had no idea what the price would be but I was thinking it would be about $500. I was way off! He did not actually say the price. He just handed me a piece of paper that showed the prices. It would have been $1800! Ouch. I was shocked. I did not buy the insoles. I give a 5 for the service and product and a 1 for the price.

I have used city rexall for many years and have always been a loyal customer. However I got nervous…read morewhen Mr. Griffen sold it but my worry was misplaced. They are even more helpful and friendly. I don't mean to but I can be a lot but they remain nice and always go out of their way to help me with my issues. I will remain a loyal customer til the end. Thank you city rexall staff and owner.

The shop is conveniently located and run by a informed and kind staff. The oxygen bar is great and…read moreI highly recommend it. Using these products has also brought relief to my own anxiety and other problems. Really a great experience.

I'm a regular customer and the sales associate in the Covington store was totally rude and…read moredismissive. I won't go back. Get online and get much cheaper offers. These people don't deserve your business. In a time of stores having difficulty you'd think they would be nice.

Scheduled an eye exam, verified that they accepted my insurance when I scheduled, selected my…read moreglasses the same day as the exam and picked them up less than 2 weeks later! Staff was great and loved the doctor too! Will definitely go back.

Dr. Hawkins was professional and ensured my needs were met, Brittany also exceeded my expectations,…read moreby far the best experience I've had, and I've worn glasses my entire life. My frames were made and received quickly, which is also a plus! Thank you to the whole team for your help!!!

Went to get a prescription filled. Great selection. But more importantly customer service was…read moreexcellent. No rush, took time to ask about my preferences and then brought samples to try ...narrowing down my choices ( huge help). Offered good feedback... and I have walked away feeling I made a purchase I will be very very happy with! Also took time to make sure I received all the amenities I want in a pair of glasses and did a great job tackling my vision insurance! Highly recommend!

I love Louisiana eye cares staff and Doctors. However a couple weeks ago they called to tell me my…read moreglasses were ready. I ordered a pale purple frame, I got grey. Also the right arm will not stay up. I couldn't address the color as I had a flight to catch to Va for a family funeral. I go tomorrow to see if they will fix my issues.

I had a routine eye exam here, which is where I've always gone. When I made the appointment, they…read moreverified that none of my information, including insurance, has changed. When I checked in, she asked for my ID and insurance card, which I handed over. Had the eye exam. Everything went great. Go to checkout and I'm told that my vision insurance is out of network, so I'll have to pay the full amount of the visit. That they stopped accepting my vision insurance. I asked why at no point was I informed of this and they couldn't give me an answer. I always check in network/out of network for new doctors. But I've previously gone here (and so has my son), so it didn't even cross my mind to make sure they still accepted our insurance. If they're in network for you, great! The docs are awesome! But you never know when you'll suddenly become out of network and not be told until after your exam. The office manager was helpful in providing me the information needed to file an out of network claim with my insurance. However, at no point did a receive an apology or a promise to better train her staff.

We had an urgent deadline to meet on creating name badges for an important meeting. When I first…read morephoned Professional Image, Jessica answered the phone. She followed through with me on every step, not only meeting our tight deadline, but exceeding it. I would highly recommend this company. Superior customer service!

Kudos to Donna and the amazing Team at Professional Image! Best customer service and an ever…read moreexpanding line of quality products are the reason my company makes this our first call to get top-notch results.

Had a minor eye injury, and he worked me in the same day. Felt better almost…read moreimmediately.....Attentive staff, and nice selection of glasses. Very convenient location. Highly recommend.

Dr Connor and his staff are amazing! Best eye care experience I have ever had. Very reasonable…read moreprices and here's the best part - I received my prescription sunglasses in 2 days! Love this place and will be back for all my eye care needs!