Denise Randle of Gilligan Log Homes of Big Bear Lake, CA has asked us to provide a review for her…read moreprospective clients and we are only too happy to oblige. Denise is one of leading realtors of Big Bear and the surrounding area. We met Denise in the process of replacing some damaged logs for our cabin in preparation for its sale. After conducting extensive interviews with six other realtors we had met over the years of residence in Big Bear, there was no doubt in our minds who we would use for the sale of the cabin. With Denise's advice and counsel, we placed our cabin on the market in late-April, during the very unsettled conditions due to the Covid-19 pandemic. Utilizing a variety of real estate platforms in addition the Big Bear's own listing system, we received a number of "hits", which ultimately resulted in visits to our cabin and an offer to buy at the FULL ASKING PRICE in early July. At every juncture, Denise's communications with us and the buyer were timely and VERY responsive to our needs. Her attentiveness to our listing was instrumental in our cabin's sale, which was successfully completed on September 10, 2020. We can honestly say that Denise could not have done a better job for us and we can unhesitatingly recommend her to anyone seeking to buy (or sell) a home in the Big Bear Valley or elsewhere. Denise is unfailingly honest and trust-worthy in her professional dealings with clients. As required by law and the realtors' code of ethics, she fully disclosed the fiduciary responsibility she owed to us. Equally important, she is a genuinely decent and likable person who is easy to get along with and in whom clients can place their complete trust. Please strongly consider engaging Denise's services for either the purchase or sale of a home in Big Bear. Earl & Joan Wolcott

Brad Gilligan is the worst agent ever. He was rude, insulting and would never allow me to finish a…read morequestion without interrupting and suggesting that I was drinking. I am a 76 year old diabetic and never drink but he makes these comments to intimate. He never answered calls or returns calls until you decide to not sign documents. Even the buyers agent had to ask for assistance in getting in touch with him. My cabin sold, not because of him but inspite of him. I had to ask the buyer's escrow company for any assistance I needed. He yelled at me so horribly I had to hang up on him twice. He obviously thought dealing with an older woman he could treat me with absolutely no respect at all.

They are a great team very kind and caring. I would highly recommend, they make our renters feel at…read morehome.

Erika is always such a big help with me and anything I need. She points in the right direction with…read moresome nice people and I have always been very fortunate Thank you Chad and Erika!

We've been tenants renting a property managed for a few years now. Overall experience with them…read morehas been pretty great--timely responses to maintenance requests, helpful staff at their office, extremely reasonable rent, consistent communications with tenants, and just extremely professional with all our interactions. Im not understanding some of the reviews left about the property that we're renting regarding the first few months after we moved in. That was right around the time that the city was being very strict regarding sprinkler usage, and we (being first-time renters of a house with a yard) were still trying to figure out what works and what doesnt when it came to the upkeep of the front yard. It also didnt help that the gardener that we started with was pretty inconsistent. So the front yard issue was 100% our fault, and Moist worked with us about finding a solution that worked Couple things about the negative reviews regarding the property we're renting: 1) The people leaving the reviews werent the ones having a direct interaction with Moist. Its like someone leaving a review about a restaurant they passed by while they were driving around town 2) The person leaving the negative review(s) about this property didnt have access (I hope) to our lease contract so how would they know which items were the leasee's responsibility as well as which items were the responsibility of the property managers? They also shouldnt have access to the comunications between the property managers and the tenants, so they cant possibly see the notices that we received regarding the front yard. I dont usually pist yelp reviews, but i felt people need to see both sides of the story.

Manager Certification Disclosure. Managers are not required to be licensed. Instead, as provided…read morefor in Bus. & Prof. §11504, managers of common interest developments (CIDs) must annually disclose to the board of directors of the association the following information: 1. Whether or not the CID manager has met the requirements of Section 11502 so he or she may be called a certified common interest development manager. 2. The name, address, and telephone number of the professional association that certified the common interest development manager, the date the manager was certified, and the status of the certification. 3. The location of his or her primary office. 4. Prior to entering into or renewing a contract with an association, the common interest development manager shall disclose to the board of directors of the association or common interest development whether the fidelity insurance of the common interest development manager or his or her employer covers the current year's operating and reserve funds of the association. This requirement shall not be construed to compel an association to require a common interest development manager to obtain or maintain fidelity insurance. 5. Whether the common interest development manager possesses an active real estate license. and Management Agent Disclosures. Civil Code § 5375 What we like about voluntary certification of common interest development managers is that they claim to know better but still don't act as if they know the law and governing documents, much less business ethics which are taught in their networking trade unions. Disrespectful of common interest development members, refusing to provide notice of meetings required by law, and misrepresenting and concealing important facts including law and governing documents to members and vendors whether insurance providers, contractors or employees. What's wrong with this is explained in the optional common interest development manager certification process. Law requires disclosure to HOA directors prior to completing a contract with them. Neither TITAN nor any REALTOR handling our particular HOA business for them disclosed timely and adequately that they were NOT certified. And they use a bargain third-party "APFOLIO" service-- like ordering fast food, these days in that it maximizes profits and minimizes contact with Members. The law says particularly out-of-town owners aren't required to agree to website postings rather than disclosures and all general notices via individual deliver via US MAIL to two (2) addresses if preferred at no additional charge to the HOA or members but TITAN pretends that's not the case. And directors at a couple of APFOLIO-customer HOAs behaving the same way are either illiterate, weak, or complicit in supercilious managers secretly operating including vague agendas. The latest was a citation and fine for the water system not being fully disclosed and misrepresented as have other water system problems such as Boil Water Orders and the presence of lead due to inadequately maintained plumbing. But that's what members can get with their money spent on HOA-lawyers to justify it and silence criticism. It's what's wrong with too many homeowners associations. If independent rather than do-it-yourself HOA management is what's wanted, then using a REALTOR is a bad idea generally due to too many conflicts of interest. Interview prospective managers and expect disclosure of whether they've "certified" prior to completing a contract with one. If you catch one having lied about anything then recall a board of directors that won't remove and replace them. My wife and I speak from more than 50 years of combined experience as such California corporation members, directors and officers most of which was in better times.

We bought our first house last July from Anya Sanchez! She's incredible, very accommodating and so…read moreeasy to work with!

We had the best experience from Ann Marie Hammond. From start to finish, she went out of her way to…read moreassist us in locating our home. She listened to our needs and did not waste our time with what she thought suited us best. Ann Marie was instrumental in helping us find the right home. We were also able to close quickly due to her excellent negotiation skills. We were treated like family, her knowledge and professionalism exceeds her reputation, highly recommend Ann Marie for any and all real estate needs, Thank You.

Sandi found us a house and we are very pleased with her work. She is very easy to work with and has…read morea lot of patience with her clients. My husband is not the easiest to please but she was always professional and kind. I highly recommend her as your next real estate agent. Thank you very much Sandi!

I reviewed this when I first dealt with them, but recently I had the opportunity to interact with…read moreSandi the owner of the company, who is the agent representing my landlord. She was polite, honest and helpful. She mentioned that the agent I originally dealt with was no longer at her company. She was very friendly, polite, and professional. So I felt it was only fair that I update my review based on my interaction with her.

Please run, do not stop, past this office.. The customer service from this office is abhorrent…read more Cindy (not even listed as a current agent on their website) was mediocre to deal with. Shelly Saunders was absolutely rude and unprofessional. She is not listed on their website and of course she never provided her title/role she has with the office. With the MANY options of real estate professionals here in the desert, I am just baffled by those that are so blatantly rude to potential customers. So please do yourself a favor and find literally anyone else that can help you with your real estate/property management needs.

David and Donna helped us find a great condo in Palm Springs. I appreciate that they are good…read morelisteners and follow up quickly and diligently. Paperwork was very easy and quick to fill out even if we were coming from out of town. Definitely recommend PSHL!

Robin Oates has been my agent for the past 6 years. He is the best real estate agent on the…read moreIdyllwild mountain. He knows the area and people in the area very well. He assisted me in my recent purchase before it was actually put on the real estate listing sites. I will continue to utilize Robin Oates for all of my real estate needs as there is no one better to help make any real estate purchase easier.

Shannon was amazing to work with. We had multiple conversations over the phone before we came up to…read moreunderstand our likes and dislikes. Our first trip up, we saw 4 homes, and out of those, we found our dream home. Shannon was always professional and considerate of our needs. She was patient and  understanding and always looked out for us in the closing process. I would recommend her to anyone who is looking to purchase a home in the Idyllwild area.

I am very grateful for Haskell Realty. They have partnered with my agency who locates housing for…read moreveterans. The office staff has always been professional, experienced, and doesn't make promises they can't keep. In a world full of numbers only property managers, Haskell seems to look at the whole picture of the renter. Thank you for all you do and for helping out the small non profits trying to make a difference in people's lives!

I rent from They used to be good the past two months. I really don't know about it. They don't…read morereturn any of your phone calls they just don't get back to you with answers

Went looking for a cabin in the mountains! I was fortunate to have made contact with Tony…read moreLeonhardt, Realtor at Mountain Country Realty. Here is a man who knows the mountain! Lives and works in Lake Arrowhead/Crestline area. Found my first special house with him...Lovely Cabin and it was a fast transaction....He REALLY made it Happen......Then the list of contacts he gave me to help me make the changes I wanted.....such nice professionals.....carpenter, landscaping and so many more....he is a wealth of information and very energetic and ready to get the job done for YOU! Thanks Tony.....KUDOS

We purchased an investment property in Crestline, and Meagan Zuniga was awesome. She always replied…read morepromptly, and was extremely transparent, friendly, and communicative. The process felt incredibly smooth, and she was very reliable. I would recommend her to anyone.

I've had the opportunity to work alongside Ardee Jagt on multiple transactions, and she's been…read moreexcellent every time. Ardee communicates clearly, stays proactive, and truly looks out for her clients from start to finish. On our recent transaction, she handled everything smoothly, kept all parties aligned, and made the process easier for both the buyer and the lending side. As a mortgage professional, I can say it's always a pleasure working with agents who are organized, responsive, and genuinely care about the outcome Ardee checks all those boxes. I'd absolutely recommend her to clients and other professionals looking for a reliable, thoughtful real estate partner.

Always amazing service and accommodating when we need them. Service with a smile every time!read more