Beautiful historical hotel in the downtown Winter Garden area!…read more We didn't stay long, but just checking out the building was amazing! The inside was beautiful and old. It was so cool to see the Reception area in the classic style of yore! It looked original too!! Such a cool spot!

What a find in the center of Winter Garden! Think vintage all the way, just check out the many…read morepictures posted by folks and you get a sense of this old hotel, now turned Bed and Breakfast. What you don't experience is the kind care of the folks who work here. Let's start with CLEAN! Lots of surfaces, lots of wood, and it is all clean and so well maintained. Friendly: the staff is very welcoming and friendly. Always available if you need to call the lift or have a question. Rooms are all furnished with an individual style. Breakfast was great! Just let them know when you think you will head to the dining room and then you order off the menu. Everything we had was great and prepared just for us. My husband was particularly fond of the grits, ordering a double portion once he had tried them! Ip really enjoyed the Cinnamon Toast with Blueberry preserves. Location:Um, did I mention it is right in the midst of Winter Garden? Great spot for walking about and exploring. I also enjoyed grabbing a cup of coffee before breakfast and sitting out front near the Winter Garden fountain, so peaceful. They also have a designated parking lot next to the Inn for cars with tags (which you get a checkin). Highly recommend this spot. If you are put off by having separate hot and cold faucets, maybe pass this up, but if you want an experience and a great stay, definitely check it out and check in!

Overall, the staff was very friendly and helpful and the room was a nice size and well equipped…read more Unfortunately, I had a medical emergency during my stay. Elana at the front desk was so lovely. She called for helped, checked in with me, and helped me stay calm during my wait for the ambulance.

The Home 2 Suites in Winter Garden is one of the newer locations. There was plenty of counter…read morespace and the work desk was very useful. The breakfast is like the other locations. This room even had a safe. I liked the partially carpeted floor as the LVT flooring made the room feel cleaner than a full carpeted room. Lots of restaurants nearby and a 7-11 within walking distance for a slurpee.

Checking in with Christian was pleasant and effortless! He recognized my gold status with amenities…read moreand we helped ourselves to fresh baked chocolate chip cookies. So good! We were in town for a wedding, and this Marriott was as good as the best we've stayed in. Everything in our room was in working order, the bed was comfortable, and we had enough outlets for electronics. The hotel itself was only 20 minutes from the wedding - a park tucked away in Apopka. We appreciated no parking fee for the night. Breakfast in lobby area Sunday was delicious. Husband had hot scrambled eggs, bacon, & hash browns. He got his favorite juice - orange - but mine was not available - cranberry. I had 2 bowls of Raisin Bran with 2% nonfat milk and a banana. Check out was easy. I didn't catch her name, but she was pleasant and efficient. Should we be in this area in the future, we will return.

Well they have a wonderful desk lady named Maryann she helped us so much with directions places to…read moresee and giving us those perfect and tasty cookies. We are always going to stay here from now on. Thank you Maryann !!! Your the best of the best

We stayed here for a three nights when we took our kid to Disney World for her 9th birthday. It was…read morea very good experience all the way around. The hotel is located close to Disney World and offers free shuttles to and from the different parks. Our room was spacious and clean. The beds and pillows were comfortable. The bathroom was well-proportioned and had a large shower which had good water pressure. The AC in room was not very noisy. The room and the hotel in general were well maintained. There is a good-sized pool and the poolside bar and grill was not only convenient but also the food was good. We had smashburgers the first night and they were very tasty. The hotel offers a free breakfast with many choices that include waffles, bagels, English muffins, sausage, eggs, cereal, fruit, yogurt, coffee, and assorted juices. The dining area is kept clean. There is parking for $20 a day but we took a taxi from Orlando airport to the hotel so we did not park. Taxi is about $100 each way. Across the street from the hotel is a shopping center with many eating options, called Flamingo Crossing. Overall, we really enjoyed our stay at this hotel and we definitely would stay here again.

Highly recommend this location. It's close to the parks, close to a shopping plaza and it's in a…read morenice area. From start to finish we had a great experience! We stayed 4 days, 3 nights and really enjoyed ourselves. All the staff were incredibly nice- also very attentive. The bar outside had a nice selection, great prices and really nice bartender. The room was also very clean and very spacious. The bathroom was nice and cute as well. My only issues here were the walls are paper thin and you can literally hear everything in others rooms. It was very loud when the staff was cleaning the room next to us you could hear them slamming the vacuum against the wall and hearing the doors slam in the bathroom. Also the breakfast was very limited on selection and the lines were really long. Otherwise I would recommend and I would use this place again for sure and very reasonable prices.

Not sure how I missed submitting this, but this was a terrible experience all around. We are have…read morestayed at other Springhill Suite before and after and they are much nicer. First, the good: proximity to Disney, and wish I his name, but the front checkin guy. This was March 18 in the late evening. He knew something wasn't right and was very nice. That where this ends, as the manager while decent, made excuses the whole time until called on all through proof and screen shots. The bad: 1 - We arrived at the resort after receiving confirmation that we were checked in (as shown in my screenshots), only to be told we didn't have a room. They claimed my card had been declined -- despite the confirmed check-in, which they themselves admitted didn't make sense. I immediately checked with Bank of America, and there was absolutely no record of any attempted charge. They also said they hadn't called us because there was no phone number on file -- which was false, as my confirmed check-in and app both had my contact info. Instead, they sent an email... while I was at Disney, not checking emails, since I had confirmed online check-in and had even called the resort that morning. At that time I was told then that our room wasn't ready yet and to come after the park. When they re-ran the charge, it went through instantly -- which didn't surprise me at all, since I've never had payment issues- and if declined because of concern of fraud, my bank contacts me right away via text. 2- They checked their other hotels, then called some in the area, said there were none available. They messed up and were about to tell us they were out of luck. They somehow found a room and put us in it. After all that happened, this was another hour and it was late. 3- Arrived to room, knew how this somehow became available- it was dirty. I am sure others declined and we were out of luck with no options. We found a bug, we found blood stains on the sheets, and the bathroom was not clean- just overall dirty. We laid towels down over all, then checked out. We didn't take advantage of any amenities, including breakfast, as we just wanted out and to enjoy our remaining time at another resort. 4-When leaving, we had a tag on our call for not paying for parking, which we never were asked about- through the chaos they forgot I guess. We told them this, then I also had a charge for this the next day. Love Marriot, but this is not that quality at all- rooms, service, all.

We are big fans of the Marriott company and stay at Marriott properties whenever we can…read more We chose this hotel because of its location and we had stayed at Springhill Suites before and had a good experience. This hotel is ok, a bit below what we had experienced at other Springhill Suites. First, to be clear, this is a budget-friendly and family-friendly hotel. Probably its best features are its proximity to Disney World and the free shuttle they have to Disney. Thus, it is not a luxury hotel so expectations have to be tamped down a bit. Best features: -staff was very friendly and helpful -free breakfast, which is not gourmet but it is decent -free parking if you have car -free shuttle to Disney -prices that are MUCH cheaper than if you stayed at a Disney hotel or one on the property -nice pool with hot tub -room appeared clean and did not smell Not-so-good features; -our room was tiny for 3 people. The workspace was small. It is much smaller than the room with 2 queen bess that we had in Bellingham WA for example. -the fan does not turn off. It goes 24/7 which actually is good because it drowns out the highway noise. -the thermostat does not respond. You put at 85, you put it at 75, you put it at 65, and you get same cold air that blows constantly and you can't turn off. I got up in the middle of the night to get a blanket. -beds are firm, I like softer -pillows are of the cheap variety -taxi drive from Orlando airport is $100 with tip -my Titanium status got me nothing at this property, no room upgrade or any of the things I am supposed to get except late checkout, and that was a disappointment. Overall, it is probably is worth staying here if you are going to Disney, but otherwise I would choose something a bit nicer.

Super pretty landscaping and amazing pool. If you want…read morebreakfast get there about 6am. Mini kitchen but FYI--only grills outdoors and a 1 burner hot plate for cooking. The pool worker for the slide was very safe and nice, staff was always moving---cleaning, stocking, chatting. Very awesome. Only issue keeping this from a 5 star was the housekeeping. We were there for 5 days and every am had to ask for towels and new trash bags...even spite leaving our trash and towels in the halls like others did. Very kind people here but very few English speaking if that is an issue for you (it was not us).

We have stayed in multiple Home2 suites hotels, so was very disappointed in this location. We…read morespent a week here visiting Disney World. The room was dirty; dog hair everywhere. Probably explains the multiple flea bites we received in bed. There is no business center to print out boarding passes or receipts. The breakfast buffet is adequate: Egg rounds, breads, cereals and Mickey waffles. They only change one meat item each morning: (sausage, bacon, etc). Since most people staying here are visiting Disney multiple days a little more variety would be appreciated. The bathroom faucet was wobbly. I couldn't reach up to tighten it. The positives are: Location: Only about 15 minutes from the Disney parks. Farther for Universal and Sea World. You probably would need a car since the bus is not as convenient. The rooms are larger and a better value than the Disney hotels. You are out of the 'Disney Bubble', but I prefer to save the money. The pool is good with a weekly movie/pool party. More chairs are needed. There is a bar for adult libations with an excellent bartender. If you get a room with an even number you have a good view of the nightly fireworks.

Quick two night trip for a wedding in the area. Had a wonderful stay. Giselle at the front desk was…read morethe sweetest. Hotel is dog friendly (they do charge a fee) so that was nice that we were able to bring her. Clean. Friendly staff. Buffett breakfast included with stay.

Though the staff probably thinks I'm crazy for taking pictures at 1 and 6 am by myself, they have…read moreall been accommodating and helpful. There has never been a time I haven't passed a single worker that didn't ask me if I didn't need something. The breakfast bar is well kept, and I usually am not up to make it. The rooms and spaces between are clean and an easy check in is always a plus. I don't think you're going to get much better in Clermont for your dollar if you know how to shop. Everything works 24-7. I would recommend that you ask about the TV and the AC as I was confused until I called the front desk...but it is to be expected. If there was a walk to a beach or a massage, I might have given a 5 for the area. It is of course not a resort, but so far so good. I'll update if need be.

This resort has been home for the past week during our visit to Orlando, Florida…read more The staff here is ALL super friendly, very helpful, and professional. They were available 24/7 during our visit, THANK YOU! My family and I enjoyed our stay, as we felt very comfortable and relaxed the entire time we were on the property. Every suite offers a kitchenette with a full-sized refrigerator, stove, dishwasher, microwave, dinette table and chairs, sofa sleeper, 50 inch TV, dresser, shower, and a comfortable bed. On the property, one will find a water slide, a huge pool, a gym, a large seating area adjacent to the front desk, a free full breakfast each morning, a laundromat, a ticketing counter to purchase tickets for all amusement parks, a mini store, a bar, etc. Anything you need to make your visit more comfortable is available. Within walking distance are a Target, restaurants, Walgreens, and other businesses. This resort is top-notch and will leave you feeling good about deciding to stay here

The night desk agent was very nice...he was able to help me with early check in. I was so…read moreappreciative of the early 730 am check in since we had 3 huge bags with us. Such a clean breakfast area with delicious food options. Loved the Disney waffles and carnitas and potatoes. A target and Walgreens are nearby

I had an excellent experience at the Ritz-Carlton. The hotel was exceptional, and the staff was…read moreincredibly friendly, professional, and accommodating throughout my stay. I experienced a small issue with my Bonvoy account, and Robert Madison immediately stepped in to assist. He handled everything professionally and courteously, making the process smooth and stress-free. When my business in Orlando was unexpectedly extended, I needed to add an extra night to my stay. Once again, Robert Madison made the arrangement effortless and ensured I could remain in the same room without any inconvenience. Robert Madison truly exemplified the level of service and hospitality that the Ritz-Carlton is known for. His outstanding customer service is a major reason I will choose to stay here again in the future. Thank you for such a wonderful experience.

What is not to love about the Ritz? Service is always above and beyond. We were here over the…read moreThanksgiving holiday and had no trouble finding a spot by the pool to relax every day. The servers were always really nice and attentive and made sure we had towels and the works. We also love that the pool here is heated as it does get windy and chilly in November in Orlando, believe it or not. The pool side menu was also great as they had a variety of stuff like chicken fingers, burgers, chips and salsa/queso. Overall, our stay was 10/10 no notes.

We are currently staying here and I had to take a minute to write a very well deserved review. From…read morethe second we stepped on the property hospitality and customer experience has been a 10/10. Truly. They go above and beyond. The staff is helpful, friendly, the rooms are clean and beautiful. The grounds are exceptional. I really can't find a complaint. We were originally going to stay at the grand Floridian but it was under construction . I am glad it was now. We won't stay anywhere but here moving forward. Couldn't be more impressed.

Pretty spaces in the public areas but the rooms were blah. No artwork on the walls, nothing popped…read moreexcept the dirty carpet. They should take a page out of the Eau in West Palm Beach with eye catching Jonathan Adler pieces. They just need to liven up the rooms. Breakfast area is so nice and staff were friendly and professional. Pool looks nice but super cold. I guess when it's not peak season, they don't warm it up.