Our stay here was reasonable, nice, and comfortable. Our room was spacious and clean. Customer…read moreservice was excellent! I don't want to stay anywhere but embassy suits again! I felt spoiled.

If you're looking for a hotel where you book a king suite and get a king in combination with…read moredesperately wanting to hear the family of 43 on one side and a man snoring on the other all damn night, this place is for you. Staff is friendly and parking is easy so that's the only reason I have them two stars. This place is perfect if you want to book a hotel and get zero sleep.

We absolutely loved our stay! we brought our volleyball team. Miss Consuelo, Dan, Ainsley, and…read moreDeondre were the best. They went above and beyond to secure a team video room and team breakfast. We can't wait to come back! Cottey Volleyball

On my next trip to Jonesboro, I decided to try this place instead of the comfort suites just a few…read moreblocks away. That one was a bit older so I wanted to give this one a shop. It is newer and pretty clean for the most part! Room was always stocked with everything I need and overall I felt pretty safe with it all. My only complaint would be that the sheets were completely locked in I could not pull them up over my head. Like I don't know why but I just could not get them to come up no matter how hard I pulled. So I guess they were locked in somehow. Otherwise the room was good and the overall value for the place felt great!

Jonesboro is a little city (or is it small? Just Google "little vs small" to join my quandary)…read more In any case, an HGI is a welcome sight in cities of any size as a predictably high quality brand. Clean, safe, nicely decorated, friendly staff, nice amenities. If you really need to stay in Jonesboro, AR, this is the place to stay. Within walking distance of a few local restaurants (be aware, Jonesboro is in a "dry" county, yes those still exist). HIghly and often recommended to my workmates and friends.

I have a few prefaces first. 1. My visit was in 2021 during Covid, so things weren't exactly…read morenormal. 2. I'm not a huge fan of this brand as it stands. I just don't love the business travel, everything is ala carte business model. All of that said, the place was mostly fine. Relatively newer, Keurig in the room, decent location. Now the weird/bad. Upon check in, the Front Desk agent seemed kinda of off. Whatever, after working and managing hotels in all shapes and sizes, it's a note and shrug of shoulders. I went to get provisions for my week long stay and when I came back, I overheard said FDA speaking to a 3rd party delivery driver and they were comparing notes/supporting each others new and ongoing state of sobriety. While I'm not knocking it, time and place is definitely a thing. It's also worth mentioning that I'm unsure I've ever seen so many billboards to cosmetic dentistry in one condensed area since Albuquerque. Onto the next issue. When I checked in, I was told that there was complimentary breakfast in the breakfast area, which is not the norm for this brand. Against my better judgement, I took their word for it. When I came down the next morning and inquired of said comp breakfast, I was directed to brown paper bags on a table. When I asked what was in it? A boiled egg, an apple and something else that didn't hold my attention for a split second. Again, I get it it was during Covid but so many GM's were trying to piecemeal together whatever they could to stay afloat, this was just pitiful.

Was here for a couple of nights for business and it allowed me to further up my status with Choice…read moreHotels. Walking in, the lobby is very large and brightly lit. Part of it is also used for the breakfast in the morning. Staff was very friendly and check-in was very easy. The whole place just felt very clean. My room was very clean as well. I had one of the small suites so there was a sitting area and then the bed. Bathroom was updated and clean and stocked with everything needed. Parking lot was easily accessible and easy to use a back door to walk up the stairs. Nothing sketchy about this place at all in the couple of nights I was there. Overall it was a good stay and it's close to the main road right off the freeway with all the businesses you could need. It's around a couple of other hotels as well. Not much else to say except I had a good experience and would definitely stay here again!

Enjoyed it. But I decided to go to front desk and get another night. Needless to say, MAKE SURE HE…read moreACTUALLY PROCESSES IT ‍. Had to check out and check into a different room.... No hot tub for me. Would have came back to an empty room, had I not checked before getting out to sight see. Room were nice though & pool too

Great easy check in. Room was great. Clean. Bed pillows were nice and comfy…read more Recommend this hotel

Our room was disgusting. Could definitely tell they don't upkeep the rooms, just putting on a nice…read moreshow in the lobby area. The ceiling was falling apart with water damage (probably moldy), making the lamp next to the bed nasty. We could tell it's been painted over before. I could slide around the tile floor like a greasy McDonald's. Walked on the carpet without shoes for a couple steps, definitely a mistake. The dresser had water damage and was expanding. Condom wrappers, pills, and other trash was in spots you'd expect a place like this not to clean. Hairs in the shower upon checkin and open holes in the wall put a nice cherry on top! $85 should get you a decent hotel for one night. The lobby was definitely the only thing kept up to date. Stay here at your own risk.

I stayed here because of the good reviews on Booking.com. Front desk was nice but the room I…read morereceived was musty, not vacuumed, sticky floor tiles, little bugs in the tub. I cannot recommend this place and suggest you find another place to stay.

I'd have to say we stay in a lot. I was excited when this one was rated fabulous. That's kind of…read moremisleading! We were put on the second floor and arriving in our room it was super musty smelling, damp and hot. I cranked the A/c down thinking it was because the room was stagnant. It didn't help but we got in late and was tired. I woke up in the middle of the night with the stinch of mildew. I would not stay here again. The rooms are outdated. The pros: Curtain wouldn't stay shut. Bed was comfy and so were the pillows. Towels were soft. Lobby looked nice. Breakfast was decent with eggs, bacon, biscuits(hard) & gravy. Oatmeal, cinnamon rolls and pastries. Not much around it. Just a Kum & Go gas station.

They were absolutely adorable. The rooms were cozy and clean. The lady took our call earlier that…read moreevening and she knew we had to come down for my nephews graduation. Everywhere in Jonesboro was completely booked up. Now I am glad they were. I would have never had the chance to experience this wonderful little spot! The location was excellent, prices were phenomenal, quality was great, and the customer service was A-1!!! I would totally recommend!!!

From the owner: The Callahan Hotel was formerly known as the Phillips Motel, until the property came under new…read moreownership in February 2016. It has since received major upgrades and renovations. All of the hotel's 14 rooms have been fully remodeled, and offer 32 inch LED televisions with over 70 channels, night-therapy euro-top mattresses, hair dryer, microwave, refrigerator, coffee maker, daily housekeeping, and free Wi-Fi. Two Room Suites available, one featuring a fully equipped kitchen. Nearby restaurants, shops, and laundry facilities are all located within walking distance.

I just had to post a review because of the incredible customer service we received from both Ryan…read moreand Queenie. They were so helpful and super personable. The property is clean and safe. It's a great place for us to stay when visiting our A State family.

The shower had mold in it. There was no hand soap. I wasn't the only one with out hand soap. I…read moreassume that they only give to you when you ask. There was no soap dish.

The pool was disgusting but the rooms were good and the staff were nice and also the food at the…read morebreakfast counter was good

When I walked in and saw cat treats at the check in desk and the floor was sticky I should have…read moreknown to run away! My room had no lamp shade, broken a/c unit, open food and toothpicks on the floor and in hair and a standing brown puddle in the bathtub. I left and went to another hotel. Beware and be careful.

My room was really damp. I'm not sure if the air conditioner was malfunctioning or if it was…read moresomething else. My clothes were damp to include the inside of my shoes as well as the sheets. I had some chips in a bag from my dinner and the next day the chips were no longer crisp and bent. I left a day early and informed the front desk of the room conditions. They did say they would have maintenance and housekeeping take a look. The staff were friendly and overall I thought the place was clean.

We checked in here kind of late last night at about 10:30, the parking lot was packed so we had to…read morepark in the way back of the lot. Even in the way back, it was well lit and I didn't feel unsafe or anything like that even with 2 kids with me. There is a spot you can pull up at the front, check in and then go park if you'd like to do it that way. I got the 2 queen suite, the room was very spacious and clean. The bathroom was nothing to write home about, bathtub was stained and the stopper was broken which didn't affect us because nobody was taking a bath anyway. Overall the room was fine, not super outdated or dirty or anything like that. The employees were friendly and made check in easy, it's conveniently located and easy to find and overall not a bad place to sleep for the night if you're traveling through Jonesboro!