This hotel worked out so well for us. This property has a great location, very clean rooms, and very friendly staff. It's rare that we come up on a property where everything and everyone is absolutely splendid. Thank you for a wonderful stay! read more

Stayed here for the first time last night and this place is very nice. A-lot of accommodations, breakfast n coffee, nice beverage and snacks in the lobby, fire pit outside. I saw a-lot of puppies as well. We had the room with 2 bedrooms and 2 baths, kitchen and big fridge and freezer, and a separate living room. Was very spacious for 4 adults. Overall the facility was very nice. Walking distance to many restaurants. The service was impeccable, the young lady Ashley last night was amazeballs. Thank You read more

Residence Inn - Kitchen with large fridge n freezer. All the kitchen amenities. - Hotels Near Me - Harrisonburg, Virginia

Great stay! We loved the variety they had for breakfast--it was perfect for a quick meal for the kids before hitting the road. Front desk personnel were extremely nice (which is saying something since most places are still down personnel) and the room was perfect. Nicely laid out with everything we needed. We also enjoyed the pool during our stay! read more

Residence Inn - Hotels Near Me - Harrisonburg, Virginia

Nice place to stay - clean, and convenient to I-40 to boot. Consistent with the Marriott Residence Inn brand, the Harrisonburg RI has everything you'd expect. It's a newer/renovated RI but unfortunately was missing several kitchen items (glassware, mugs, dishes were in short supply). We were just there overnight so it wasn't a big problem for us, but if you're staying here you may want to check your kitchen to ensure all you need or want us available to you. The gym had very little in the way of equipment but a full compliment of free weights. I was pleased to have access to anything at all!! I would normally rate this hotel around 3 to 4 stars -- good, solid, but not great. However I'm bumping it up here to the full 4 stars due to the amazing service provided by the friendly and hardworking staff. They seemed truly interested in our opinions and genuinely pleased to have us on property. Thanks for a pleasant stay!! read more

Clean, newer and nice staff. Breakfast was decent for being included. We would stay here again!

This hotel was awesome! Very close to JMU and near the mountains, many trails, and rivers. The staff were so friendly, the price was great, the room was clean and spacious. Really solid place! Pros: Location: Super conveniently located in downtown Harrisonburg, near various restaurants, supermarket, gas station, nature-y places, and of course, JMU. Price: I found a great deal for my 2 bed room on Priceline, and paid about 120 per night! Great price for the size and quality received. Friendly service: Dog friendly!: I was amazed that this upscale hotel was dog-friendly! My pups had plenty of room and enjoyed their stay as well! There were doggy bags and an area to take the pups out to relieve themselves very close to the entrance of the hotel. Very clean: The room, and hotel in general seemed super clean, and was well-lit. Comfy, spacious, and well stocked room: My room came with a kitchen, and a little bit of a living space. The kitchen was stocked with snacks, there was a fridge, a cute little stove, and a sink Free Breakfast: There is a free continental breakfast-- in the Covid19 climate, they adapted to a great system where they bag up your meal so that you can take it to go! Cons: Not a con so much, but a word of caution-- the continental breakfast only goes until 10am-- I was 2 minutes late and it was already closed :( So make sure to get up in time to grab some! read more

Residence Inn - my pups really enjoying this hotel! :) comfy, big beds! - Hotels Near Me - Harrisonburg, Virginia

Update to my previous review - still awesome! I am staying at the Residence Inn while visiting family over the Christmas holiday. I am so thankful this hotel is here - it's comfortable, clean, convenient, and the staff is great and goes above and beyond. Highly recommend! read more

Let me start by saying my husband and I exclusively use Marriott hotels during our travels. This hotel should not be able to use the "Marriott" name with how appalling it is. We were traveling with our infant son and our two small dogs. After a long day of driving, we chose this hotel for our nights rest. Going to the front desk to check in, the attendant informed us there will be a $100 non refundable service fee for the dogs. They don't have designated rooms for pets only so they have to shampoo the carpets after we leave. Pretty upset about that as it was because for one night it cost us $253. We get to our bedroom and our dogs of course walked around sniffing everything and one picked up something off of the floor and started to eat it. After removing it from his mouth, i came to discover it was a piece of dried dog poop. Disgusting. Go to wash my hands in the sink and there's a clump of dog hair in the drain. Soooo I don't know where that $100 to clean the rooms after a dog stays there goes? read more

Residence Inn - Piece of dog poop that was left on the floor for my dog to find. Lucky it was him who found it and not my 11 month old baby. - Hotels Near Me - Harrisonburg, Virginia

Fantastic place to stay if you want to hike Shenandoah. The hotel is located in an area with tons of restaurants, stores, anything you need. The rooms are spacious, clean, and staff very attentive. Breakfast during COVID limited to two hot items (eggs, meat, or biscuit), milk, juice, and all of that served from behind the plexiglass. Coffee and tea available in the morning. read more

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Arrived at 6:30 PM and was told that the room I reserved was unavailable. I asked when it would be ready and was told "I don't know" The front desk was unprepared and unprofessional. Just like the room apparently. The parking lot was mostly empty and I reserved the room weeks ago. So I don't know what was going on. Not sure how that are running a "Marriott" property. read more

The best hotel in the area. Yes, there are other hotels even other Marriott's in the area but this one is my favorite. I pass through Harrisonburg VA twice a month and this is my GO TO for lodging. Let me tell you why: 1) Always clean 2) Always pleasant staff that get along and enjoy working here. Staying here gives you the assumption "work" is fun 3) Always accommodating. 4) Always more than willing to please you and make your stay the best it can be. 5)Always a GREAT FULL breakfast. 6)Always FANTASTIC happy hour* *if you happen to have your reservation on a happy hour day Thank you Residence for providing me with comfort and familiarity. Keep up the good work read more

I don't know who the housekeepers are here, but they should be fired. Upon checking into my room, I was looking for the remote control to turn off my TV (which Marriott inexplicably leaves on prior to me checking in). I couldn't find the remote, and so I called the front desk. They sent someone to bring up a new remote control for me, but while I was waiting, I discovered that the previous guests had moved the furniture around, and dropped the remote control behind the nightstand. Of course, with any competent staff, this would've been discovered prior to my checking in. However, since the Residence Inn Harrisonburg's housekeeping staff seem to be incompetent and/or lazy, I had to find it for myself. Same deal with the semen stain on the framed print in the bathroom (pictured). And the urine on the toilet seat. Seriously, why have these people not been fired? I usually leave a tip of $5-10 per night, but here? Yick! I leave a reprimand and an appeal to the manager to fire these people and hire someone who cares about their work. Edit. I cleaned the toilet bowl with the towels. They came out brown. Ew! read more

Residence Inn - Semen. - Hotels Near Me - Harrisonburg, Virginia

This hotel did not have our suite when we arrived, claiming they oversold. The front desk said the manager is not available "but can probably call you back tomorrow" and refused to help find similar accommodations at another hotel. Avoid this one if you actually want a place to stay. read more

This is my first time staying at this hotel and it definitely won't be the last. We stayed in a 1 bedroom 2 queen suite and it was very comfy cozy. The staff was amazing , anytime we needed anything they took care of it promptly. I loved the convenience of being able to contact the front desk from the app, it's definitely an added bonus. I can't wait to come stay here again ! Usually we stay in a hotel at our vacation resort the day before checkin. It's usually very noisy all day/night long. We're never able to sleep at night. After traveling over 7 hours you want to have peace and quiet. We never get that when we stay there. So this is truly a life changing experience for us. Yesterday we were able to take a nap once we got settled and slept very well last night. Game changer for sure read more

Residence Inn - Part of the bedroom - Hotels Near Me - Harrisonburg, Virginia

Got some bug bites during the night. I have a mild allergy to mites, so what would be a tiny pin point to most people is a red itchy mound to me, requiring Benadryl. As a former pet owner I have had this reaction before and went to an allergist for a diagnosis. So I got our dog his own mattress and had mine fumigated. Judging by the look of the bumps its probably Chigger Mites. They get inside the mattress and cannot be vacuumed or shampooed out. I love pets but from now on I'm staying at non pet friendly hotels. If you have pets this is a very nice hotel, big rooms, tremendous water pressure, clean rooms, windows that open, passable breakfast. If you have pet allergies stay away. read more

Waited over ten minutes for someone to show up at desk. Also did not answer the phone. No apology or anything. Previous night we stayed at Residence Inn in Charlottesville. They upgraded us to a two room suite. They had tons of prepackaged items for breakfast. When they checked us in, they were wearing gloves. Here. No gloves. They handed me a paper to sign with a dirty ass pen (sounds like a great plan with Coronavirus in full swing). They then informed me that "with all that is going on", no breakfast. But we will give you a bag with a cup of fruit and a granola bar. Awesome! They tried to put me on the first floor. The elevator reeks-probably of pet piss. This place sucks. read more

I made reservations one week ahead, and confirmed the next day. Then, on check-in day, they could not find me. Once in the room, I had to ask for toilet paper, the extra sofa bed had only a blanket. No sheets, no extra pillows. The bedspread on the bed was stained. The floor was filthy and I walked on a dogs excrement. They did send housekeeping in right away to try to fix the problems, but did not give us any more pillows. Later that night, I received an email for a charge I had to call about. They said internet comes with the room, but not high speed internet. Huh? We couldn't even sign in to our tablet. Crazy bad!!! I was in town for a medical procedure, and this extra added stress did not help. Never again. Candy McBride read more

Stopped here on our way from CT to NC and I can confirm that they do take pets. The kids have a 60 pound boxer and it was no issue. We did have to pay a fee for him to stay in the room ($100 - non refundable), but no troubles at all. Staff was very friendly to kid's dog, which put everyone at ease - - especially Macho (the dog). FYI - - the hotel is in nice condition and the rooms very comfortable. Enjoy. read more

This hotel was OK, room was pretty clean and well appointed. However, the coffee machine didn't work and there were pizza boxes in the corridor when we arrived and still there when we left. Also, it is pet friendly which we didn't know when we booked. Not a huge deal, but we tend to avoid pet friendly locations. read more

This by far is the nicest Residence Inn I have ever stayed at and for a "suites" hotel... it IS the best I've ever stayed it. If your visiting Harrisonburg and need a place to stay, this place is it. It's location is perfect. Supermarket (Kroger) about a mile down the road, department stores (Walmart, Target, Costco) within one mile radius. Restaurants everywhere. Outback and O'Neill's Grill (mom & pop joint-thumbs up!) within walking distance, ice cream stand next door to O'Neill's. For those traveling w/ pets, they are pet friendly w/ $100 fee, Emergency Pet Vet across the street from side parking lot. This review is based on a two bedroom/two bath suite w/ full kitchen. Pros: -Great location! -Free breakfast-cereals, waffles, juice, milk, coffee, pastries, fruit. -Evening social gatherings w/ food served (we didn't attend). -Supermarket nearby. -Close to JMU. -Super friendly staff. -Knowledgeable front desk staff. -Full size refrigerator, stove/oven and dishwasher. -Kitchen fully stocked w/ cookware, cooking utensils, regular utensils, dishes, glasses, storage containers (clear Pyrex bowls w/ lids). Stocked w/ small dish soap bottle and individual use dishwasher soap packet. -Granite countertops. -Stainless steel appliances. -Dining table for four. - Desk w/ ergonomic swivel chair. -Free internet (unsecured). $4.95/day for secured internet. -Plenty of outlets. - Sofa & chair, decorative pillows, end table. -Lots of lighting. -Flat screen tv (nice selection of channels-basic ABC, NBC, CBS, FOX, CNN, HBO). -Television also offers access to Netflix so you can access your account and watch movies from your list and access to YouTube. -Workout room -Indoor pool & whirlpool tub-handicap accessible. Tables, loungers, chairs. No lifeguards. -Plenty of parking. -Outdoor patio area w/ fire pit. -Shower water flow is strong. I hate staying in places where it takes me an hour just to rinse shampoo out of my hair because of slow water flow. I have really long hair... this is a big deal for me! Cons: -Indoor pool is heavily chlorinated to the point where to water had a green hue. Room temp was warm and comfortable but no ventilation. Because the pool was so heavily chlorinated it made staying in there more than 20-30 minutes impossible. -Room/Suite carpet is filthy! The room itself was spotless (trust me, I do a wipe down of everything before I let my kids enter any hotel room)! We grown ups always wear flip flops or slippers but we couldn't get our little one to keep them on her feet. By the end of the night, her feet were black! Yuk! -AC system works well but is loud. The "pros" far outweigh the "cons" so would we stay here again? ABSOLUTELY!! This will be our go to place when in the area! This property also offer many various discounts (AAA, military/gov't, senior) don't be shy... ask! read more

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This has GOT to be the best hotel in Harrisonburg. I believe it was just built in the last 2 years, I have stayed here twice now for business travel and was actually made fun of at work for how much I talked about the niceness of the hotel (those of us who have stayed elsewhere in H'burg will understand why!). The rooms are great- huge suites with full kitchens, granite countertops, very modern look with a great set up. Beds are comfortable, and for those who like to sleep with millions of pillows, you will not be disappointed, as there are about 7 pillows on the bed and more in the closet :) The staff is beyond friendly. The GM, Caroline, is awesome- always smiling, and making sure you have everything you need. I didn't run into one staff member who didn't greet me with a huge smile and make sure all my needs were met. Also, here is a list of things that are free: Breakfast: And it is pretty good for a hotel breakfast (hot food included) Happy Hour: YES HAPPY HOUR 3 times a week with free beer, wine and yummy apps. Wifi: Free wifi- winning! They also have a couple of computers downstairs for those who would prefer that option. Parking: Nice big parking lot- I don't think many places in H'burg make you pay for parking, but still! This is the place to stay in Harrisonburg! You won't be disappointed! read more

Great staff. Friendly. Can walk to a few local spots. Nice to my service dog. I only stay here when in Harrisonburg.

This is not standard Residence Inn ugly. It's very new looking and lovely. Everything is kept to like new standards. Staff, so far, is very nice. The backboard of the bed is mahogany veneer with 3 nice halogens shining upon it. The granite everywhere is some sort of updated modern looking pattern. Couch is funkier. Layout is modern and has a little more feng shui than standard. Kitchen table has some sort of somethin' going on -- maybe a form of art deco. It's kinda cool, anyway. Ceilings are high even on first floor. The kitchen cabinets are semi transparent and friendly looking, kind of like something from IKEA's installation dept. Wallpaper has vertical lines, which increases the sense of spaciousness even more. Good looking exercise room. Basically everything is different or upgraded, except the recliner, which still looks like it comes from a 1970s prison... or old McDonalds. Can't tell which one. :) Even the one bedrooms have a full oven, which may be useful to some people. All in all, I'd say this one of the few Residence Inns I've stayed in which is actually somewhat pleasing to the eye. I feel calm here, whereas some Residence Inns make me feel sort of morose and ripped off. This is better than many category competitors, like Hyatt House and Homewood. If I had to stay here long term, it'd be very easy to do so -- I'd actually be happy here. The price is far more reasonable that the gross ones, too. What's not to like? At least for 2013 (and likely for the next few years, at least), highly recommended! They "done good" at this one. This and the Treasure Island Residence Inns are two the entire chain should seek to emulate! read more

Perfect - loved this hotel This must be a brand-new Residence Inn. The room is laid out perfectly and the appointments in the room are lovely. Plenty of space in the kitchen, living room, and bath. Plus, the bed was fantastic. Only spent one night driving through, but I would certainly stay here again. Terrific job Marriott! read more

First time staying here and we have decided we will stay in a Residence Inn wherever we go! This hotel goes above and beyond to make your stay pleasant - the breakfast buffet is way better than any other place we have stayed, the staff is courteous and helpful and the rooms are larger than usual and the rates are comparable with smaller hotels. I would definitely recommend staying here if you are headed to ski at Massanutten Resort, it's a few minutes away but worth saving the $$. read more

Definitely the place to stay in Harrisonburg. Close to I-81 and right off of Rt 33 so it's convenient to Massanutten. Quaker Steak & Lube right across the street does online orders and take out so that's helpful. Breakfast is good, staff is prompt, friendly and helpful. Only one downside, the walls ARE thin, hopefully your neighbors go to bed about the same time you do. read more

3.5 stars Pros: clean, spacious, dogs allowed, yummie breakfast, great customer service, residence were also super friendly so glad it attracts a good crowd, huge plot of grass near hotel for dogs to go Cons: mattress gave me severe back pain / had to take ibuprofen, bring Fido app said "pet friendly" then we get surprised with a pet fee of $100, grounds smelled like no one picked up after their dog (hotel should have staff pick up periodically) Overall less in the room 12 hours (passing through) and if we knew of the pet fee, we probably would have stayed elsewhere. Don't know if $250+ was work 12 hours. read more

Not terrible. The room was gorgeous (kitchenette with dishes, cooking utensils, pots and pans, etc.) and the service was hospitable and welcoming, BUT ... The mattress was so uncomfortable and the heater/AC was so loud, we woke up several times throughout the night. read more

Definitely a nicer Marriott. The Residence Inn's are great for families for people staying for a longer time. The kitchen could be very useful. The rooms are definitely a great deal considering how much space you get for the price. I was impressed by the fitness center, and the breakfast that was included with the price of the room. The breakfast had lots of great options, there was something for everyone. The one negative comment is that one night we returned to our room and it smelled like weed. Like someone smoke a lot of weed. Not really want you want to come back to. It wasn't to hotel's fault really, but it knocked my experience down a star. read more

Happy to say our stay at the Residence Inn was delightful. The 2 room suite was perfect for our family getaway.

The hotel staff were wonderful here! My husband and I stayed for two months while we were closing on our house. From the front desk, to housekeeping, to the breakfast chef, they all made us feel at home! Even though we were anxious and excited to close and move into our new home, we were sad to leave our new found "family" at the hotel. I also had my cat with us and they were so considerate of him and frequently asked about him. A big thank you to Leslie and her housekeeper team!! Would highly recommend this over the other extended stay hotel in the area! read more

This is without a doubt, one of the best hotels that my wife and I have ever stayed in. It was an outstanding value, has a fantastic exercise room, pool, basketball court, fire pit, and a delicious breakfast. Moreover, it is in a great location for proximity to Restaurants, gas stations, and Department Stores like Target. Definitely stay here if you need a pit stop for the night! read more

Where do I begin to rave about this hotel? It is everything you expect of a great hotel and more. I am going to try not to drone on and on, so we'll see how that goes. The rooms are big and comfortable and super-clean. They have exceptional bedding and linens. The bathroom is spacious and functional and also very clean. There is a fully-equipped kitchen, complete with supplies for coffee-making. The buffet breakfast in the morning is wonderful (complementary); lots of good eats. The people who work the breakfast area are efficient and keep the place nice and tidy. Also, at this hotel, on certain weeknights, there are "social events". They have a nice little spread of food at night, and serve beer and wine - it's nice! The people who tend the "social events" were really wonderful! I came in contact with a couple of them, and each employee was nicer than the next. There's a large laundry room, coin-operated, which was very convenient. The hotel has free wi-fi throughout. There's a gym (which I NEVER use, but it looked nice) - AND, a saltwater, indoor pool (which I also didn't use, but I found it interesting that it was saltwater). The location is fantastic. It is about 23 miles to the middle entrance of Shenandoah National Park (via 33-east). It is about an hour drive to the north entrance of Shenandoah National Park (via 81-north). And, it is about a 45 minute drive to the south entrance of Shenandoah (via 81-south, then 64-east). I entered the park at the north end the first day, then came out the middle entrance (33) which quickly led me right back to the hotel. Then the next day, I went back into the middle entrance, and finished the park all the way to the south entrance (coming back 64-W to 81-N). The hotel makes it VERY convenient to do that. Short of staying inside the park, I think this hotel (or the Fairfield Inn next door) as the best location for Shenandoah National Park. There are a million shops and restaurants all around the hotel, as well as a mall, a Target, a Walmart Supercenter, a really, really nice grocery store called Martins, and lots of gas stations. I think downtown Harrisonburg is on the other side of I-81, but I'm not sure as I didn't go into it; I was here strictly for the National Park. Now, I will talk about what is so exceptional about this hotel; that is, the employees. In particular, there were four women who really made my stay pleasant. Natascha greeted me with a nice smile when I checked in; her positive energy was so welcoming. During my stay, I saw her a couple times and she was always pleasant and professional - she is truly an asset to this hotel. Savanna and Tanya were working the social hour on Monday and Tuesday night and were really delightful to talk to. These women also make you feel welcome. I know they are doing their jobs, but they do them especially well with such professionalism. When I checked out on Wednesday, Jessica answered the phone and was just as nice and pleasant as the other 3 women I had come in contact with. It's nice to go some place and feel like you are a valued guest. I don't need much, and I never ask anything of any employee - I don't even get my room cleaned. But, I do like nice, friendly people and this hotel definitely has that going for it. I hope Marriott appreciates these employees! read more

This is a great place to stay at if you are passing through Harrisonburg, VA. The staff was very friendly and accommodating. The room was surprisingly very nice and spacious. They even have a "social hour" on certain nights with Snacks, wine, and beer. The only reason I did not give 5 stars is because the walls are paper thin. read more

My husband and I chose this hotel and we're very pleased we did. Nicest Residence Inn we've been to. Clean, staff was very helpful and nice. Would stay again. read more

Very new, clean hotel with friendly staff and comfortable rooms, conveniently located for visiting Shenandoah National Park. The whirlpool temperature could have been hotter, but the fitness center was impressive and for most people the breakfast is perfect. Noise from surrounding rooms can be a bit of an issue, but on the plus side the rooms have windows that actually open! Also loved the Paul Mitchell shampoo and conditioner. Would definitely stay here again if in the area. read more

We stayed for two nights for skiing at the Massanutten resort. Great hotel. Very clean Wonderful staff who were very courteous, attentive, accommodating to our group. Thanks to Jhoanna, Levi and Vanessa for being great front desk attendants and working with our group of 30 plus. The complimentary breakfast was excellent. Thank you, Bob for being friendly and attentive. We will be back every time we come skiing at Massanutten. read more

I am traveling all of the western half of Virginia this week and started my week off in this wonderful hotel. The staff was friendly and so welcoming. I loved the personal touch when the receptionist came around the desk to hand me my key and show me everything. I believe this is a all non-smoking hotel which was a big plus! The hotel was so peaceful the entire time. The breakfast was one of the best I have had at a hotel! I honestly could not ask for more! I did not want to leave and travel as I knew my other hotels would not come close to how wonderful my experience was, but at least I got started on the right foot. read more

I had a great stay here. The hotel was clean, staff were extremely friendly. Only problem is that breakfast ends at 9:30am! Used the basketball court, nice court with a net. Room was clean, comes with full kitchen and fridge to cook in. read more

My husband has been scheduled to work in Harrisonburg for 2 months, so we had to get a room. Our stay was just lovely. The rooms were always clean. The staff here is very friendly and hospitable. From the front desk staff to the cleaning staff to the dining staff. If we ever had a problem or concern it was addressed promptly. I would definitely recommend this place. I found misty at the front desk to be very polite and competent. Unfortunately I did NOt have the same experience with the other Marriott location in Harrisonburg which is why we opted to try the residence in after a week there. There is always some social event planned during the early part of the week. I definitely enjoyed my stay. The pool was well maintained and very clean. Good job to the staff there read more