Joined the Program several months and have been undergoing the process to have Gastric Bypass and…read morethey have been great the whole time. The nutritionists, People at Reception, Drs, Aides, Everyone is a joy to work with & I would recommend this program to anyone who is battling with their weight and needs to get on the right page. However, Yelp prob not the best page to review a weight loss clinic as Yelp is part of the reason Im soo big in the first place, LOL... But Im going to get it all together & get my life in order & be healthy for my boys!

Surgeon is fantastic with terrific bedside manner. There is no implicit or explicit judgment around…read morebeing a person of size and office is accommodates larger people with wide seats and restroom in the building is very large as well. Front desk staff detract from the benefits of the clinic, with poor service, rude manners, and HIPAA violations. Excessive gatekeeping and calls of clinical concern have gone without a return call from a clinician for up to 4 days.

I had previously undergone two breast lifts. Dr. Costas did not inform me of the possibility of…read moreincreased scar tissue with repeated procedures at the exact location; in fact, there was very little communication on his part throughout the procedure or during aftercare meetings. I developed keloid scars under both breasts. Still, he did not inform me what I had or how to help myself. He repeatedly advised massaging the area with vitamin E. Keloid scarring is irritating and erythematous. The scars are raised and thick. I would not recommend this doctor. He does not take the time to evaluate each patient properly, and his communication skills are inadequate. I waited to write this to see if my scars would heal over time, and they have not. Working with him was the worst decision I have made in the field of plastic surgery. There is more, as he did three procedures, but I will not go on. I wasted my money and am permanently scarred. The lack of communication left me feeling empty, uncared for, and cheated. Please! Find someone who listens, asks about your health condition and previous procedures, gives you the facts, and treats you like an individual with unique concerns. 12/31/25. May the coming year see more caring plastic surgeons!

Dr Costas is an amazing surgeon. I had gender affirming care and he changed my life forever. His…read morepersonality and bedside manner are like no other. The entire staff is great easy to communicate with. Easy to get appointment. I couldn't recommend him more.

Received first round of gel shots. I was told I could go about my day as usual. Couldn't sleep…read moreand had to work from home due to the pain. Called the office and I never received a call back. Also asked for Drs note, which they didn't provide. I was contacted 5 days later with the excuse that they didn't have my number, although they could have sent me a message via the My Health app. Dr. did not offer any alternatives. I found out that gel shots are good for only 6 months, through their brochure. Dr mentioned none of this. If you're interested in paying through the nose and have bad service, go see them.

I can NOT believe the unprofessional woman I encountered here over the phone. I am I the worst pain…read moreof my life and made sure to let her know how severe. This lady said I could be seen today in the next hour, hangs up, calls back in 20, after getting my hopes up thinking this will be over with, to tell me " oops I scheduled you for today but we can't see you till Tuesday afternoon. MY BAD" like she just bumped into me on the street. I was in TEARS and she then took it upon herself to be so rude and disgusting when I brought it to her attention. I have never experienced someone so careless and rude in a healthcare office in my LIFE. You're better off going to Emerson down the road. These people clearly do not care about your pain relief or health.

I had top surgery with Dr. Costas. As a non-binary person I wanted a more androgynous chest and…read morestruggled to find examples of that so I had to just vaguely describe what I was looking for. Dr. Costas agreed he could give me what I wanted and he followed through. I'm a few weeks post surgery and happy with my results. Dr. Costas is very chill and has a good attitude and made me feel very secure in my choice of doctor, especially day of when I was pretty nervous. He does not have a BMI requirement like other surgeons in the Boston area.

Aside from a breast reduction ( RESULT-permant scaring under both breasts), I requested 2…read moreadditional procedures: LIPO AND A FACIAL PLUMPING WITH THE LIPO FAT. BOTH THE BREAST REDUCTION AND THE FACE PLUMPING HAD DISASTEROUS RESULTS. I underwent liposuction just to obtain the fat to plump up my face and create a younger look. The results were a large (teacup-sized, painful) bruise around my left side from the liposuction, and NO FACE CHANGE AT ALL. My face looked and felt the same post op. I do not believe he did ANYTHING. I paid a great deal of money for lipo to add fullness to my face. THERE WAS NO VISIBLE RESULT. When questioned regarding this, he replied," I wanted to give you a natural look." HE DOPES NOT LISTEN OR FOLLOW THROUGH. Despite some positive reviews, I DO NOT RECOMMEND THIS DOCTOR.

If i could rate him lower I would. He has performed (and I mean performed) 7 surgeries on my…read moredaughter with the only results being additional surgeries with the word "exploratory" used over and over again. As an "explorer" he is incompetent, as a surgeon, even worse. Work with him at your peril.

Dr. Lautz has been my doctor since 2013 and has helped me on my weight loss journey. He's an…read moreamazing surgeon and doesn't stop searching until he finds the problem. He's well connected and will refer you out to the best surgeons to help you with any gastrointestinal issues you may be having. I trust him 100%. You won't find a be surgeon around.

I wish I could leave less than one star. This practice says they guarantee their implants, but they…read moredon't. I had an implant in 2020 and it looked great at first until I eneded up with an abcess. Dr Chua did the implant, Dr Dowd did a surgery to clean up under the gum tissue of the implant. The problem was due to leaving cotton in the implant core, which led to the abcess. Dr.Dowd tried to resolve the issue, but never did a bone graft during the second surgery. It left my gum bruised looking and food could enter up underneath the gum tissue. I returned once again for help and Dr. Morgan denied cotton had been left, which makes no sense because his colleague did a surgery due to this problem?? He was rude and pulled periodontal floss under the gum causing it to bleed. I'm on blood thinners and have had two open heart surgeries! I just went to another oral surgeon who said there was substantial bone and gum tissue lost costing me another surgery and time off from work. Hopefully, it works or I will need another implant thanks to their negligence.

I would like to compliment and recommend Dr. Claris Chuah and her staff at Concord and Lexington…read moreOral Surgery Associates for their excellent care in extracting two of my teeth on January 17th, 2024. The office staff and dental associates were very welcoming, professional and caring. Dr. Chuah and Jill, her friendly dental associate, went out of their way to explain the procedure each step of the way and solicit questions. Once my surgery was underway, they were very good about checking in with me to confirm that I was doing okay. Even when Dr. Chuah encountered an unexpected challenge involving a wisdom tooth adjacent to my troublesome molar, she made me feel very much at ease by explaining what had occurred, how she was going to deal with it and then expertly addressing the issue in a most satisfactory way. Specifically, she ended up extracting both my impacted molar and wisdom tooth while maintaining my comfort throughout the procedure. Following my surgery, Dr. Chuah was very helpful in explaining what I needed to do in terms of follow-up and in answering a few questions that I had. Further, I was most impressed that, on the day following my surgery, Dr. Chuah called me herself, just to confirm that I was making a good recovery. In addition to being an excellent surgeon, Dr. Chuah clearly understands just how important clear and frequent communication is in facilitating a good patient experience. This is especially so with respect to oral surgery, which is an inherently stressful and uncertain procedure for most patients. If you need oral surgery, I would strongly encourage you to consider choosing Dr. Chuah and her team. Finally, I am most grateful to be living in an age and place where skilled doctors have the knowledge and resources to remedy so many of our medical problems. What George Washington would have given if he could have traveled through time and had Dr. Chuah address his many debilitating dental woes! Jay L.

It is always good when a practitioner listens carefully to what a patient says and presents…read morereasonable alternatives for treatment. Jason is an excellent listener. He is obviously knowledgeable, and presented options that others had not suggested. Everyone on the staff was helpful and pleasant and made this old lady feel both comfortable and well cared-for.

Knee shots are painful by Jason. I had them done elsewhere and felt just a pinch when having shot…read morewithout numbing gel.

Would definitely not recommend getting any procedure. His office is not only unprofessional but…read morethey were also planning to keep my whole procedure money because I wanted to cancel since they were not helping me schedule a day to get augmentation. Super unreliable. He has great reviews online which is why I ended up choosing him over all the other surgeons in MA but I never thought he would be so unprofessional. Go somewhere else to not waste your time.

He is an outstanding doctor, loved him, couldn't say more good things about his manners and work!read more

I met Melissa DelRossi in the Spring of 2016 after surgery from a left foot talonavicular joint…read morefusion. It was a very difficult recovery and Melissa was so helpful getting me back to my normal activities that I sought her out again when I had a right shoulder rotator cuff tear and subsequent surgery in July 2017. PT Associates is out of network for me, but I knew that with the difficult road ahead (this was an unfortunate injury), I had to have Melissa as my physical therapist again. She is experienced, patient, perceptive, thoughtful and has a soothing calmness that made me comfortable. I had some problems, including frozen shoulder, so my recovery was long and painful. Melissa was always encouraging, but balanced in what my expectations should be and she was firm when she needed me to curb my activities. I am also impressed by her knowledge and ability to find innovative ways to help me move forward when I hit plateaus. I had my last appointment with Melissa today and am so grateful for her dedication to her patients. In closing, I would also like to mention that the entire staff at PT Associates was great. Chris was enormously helpful in so many ways. The office is quiet, clean, and welcoming.

I'm a personal trainer who sought Melissa DelRossi's help in November 2017 after a debilitating…read morehamstring tear. She was instrumental in decreasing my pain and swelling, advising me on next steps, and finding the right surgeon to reattach my hamstrings. After surgery I continued with PTAoC and worked with Melissa for nearly a year. Her positivity and good judgment saw me through small gains like fully straightening my leg and sitting upright to bigger ones like walking, stair climbing, and ultimately, exercise again. Her sense of humor and ability to connect could distract me from discomfort or focus me on exercise when each were needed. When my patience wore thin and I thought I would never be well again, Melissa reminded me with a calm and quiet confidence not to rush my healing or compare myself to others, but to do my best achieving my own goals. She never offered false hope about a quick recovery, but pointed out, time and again, how it was making me a better trainer. A year out from surgery I can say that it has, and every day I find opportunities to pay forward to my own clients the good lessons I learned in her care.