They can not seem to pick up on the scheduled day!!!! Continues to be a problem. They rescheduled from Thursday to Friday, but now they say it will be Monday. read more

Terrible service. We have gone two weeks without trash pick up. It takes hours just to get ahold of someone to speak to them. Finally I get got ahold of them and they only wanted to deduct $9 off our bill and told us they would also pick up the extra trash bags that were sitting next to our can. Come that pickup day, they dumped our trash and didn't touch our trash bags that were left sitting next to the can. This has been an ongoing thing and I definitely do not recommend them. read more

Terrible service and expensive. They hiked my hill up to almost 200$ every 3 months and they never answer the phone or get back to you. They also miss pick ups all the time if you're looking for trash service choose someone else read more

They way overcharge for their services. When I tried to cancel, they inform me that I have to pay for the whole month, even though today is the 3rd. They also charge $41.00 to pick up their container. Horrible company. I save $100.00 every 3 months with a different service. read more

Had a 30 yd dumpster sitting in my driveway @ 750 bucks, paid for that and 1/ 2 of my 3 month cycle even though I would only be there for 2 weeks. Get bill for 32 f n dollars 1 month after I left Missouri..Totally greed what a joke.glad I don't have to deal with them again. 1200 miles away.. read more

Chose Area Disposal if you can!!!!! Republic did not pick up our trash for 2 weeks. Called 3 times to talk to customer service and could not get a reason why. Asked to speak to supervisor and was put on hold for 20 mins each time without speaking to anyone. Requested compensation and was told we may get a credit of one week, but trash cant be picked up for 3 more days. Terrible service all around. We pay $116 every 3 months for this to happen.... read more

Had issues with Republic Services and a container pick up fee I was unaware about when I chose to stay with the company after they took over my previous service. However, they reached out very quickly to correct the miscommunication and the customer service was outstanding. Through an extremely easy Facebook message. I really appreciated that. read more

This company is a joke, no customer consideration. They will find any excuse to charge fees and steadily increase prices. Closed my account to go to another company that was half as expensive for the same service. They indicated I would receive a refund however after waiting nearly three weeks and not seeing it I called only to find out they had charged me multiple fees cutting the refund in half. read more

Yesterday , we missed our trash pick up.I called Republic Services and they said they would see if they could get it picked up before my next trash day.She said she couldn't guarantee it.Woke up this morning and they had picked up our trash.WAY TO GO REPUBLIC SERVICES.I called and thanked them also. read more

Had nothing but issues with this awful company. And I'm not one to normally complain. But when the first issue happened I should have RAN. I asked to start services. And told them my previous neighbor moved and left her trash bin with no intention of picking it up.(because they "have to pay a company to pick up the trash can" I figured I'd save us Both time and money) So I told them I didn't need a trash bin delivered so they told me they would make note of this. And NOT deliver a trash bin and wave the drop off fee of the trash can. Well they dropped off a second bin anyway. Despite saying they made note of this. And when I called to tell them there mistake they tried to charge me for the dropping off and picking up of the trash bin I specifically said I DID NOT need. Finally after arguing with them they finally agreed to wave the fees. Fast forward to how expensive my bill was it was close $95 every 3 months for one day a week pick up! When my grandma who lives down the street her bill was like 60$ a month. Crazy. So I called to tell them I was going local with a company that does two time a week pick up for half their price. (Because who wouldn't save money where they can) And they told me I would be charged 20 for canceling when I signed no contract with them and a fee to pick up the trash can. Then the customer representative told me I could drop the trash can off myself and avoid yet another fee. The representative offered me this option and i gladly agreed. Well again they didn't listen and picked up the trash can before the month I paid for was even over. So I called and spoke with their horrible customer service again. And finally after much discussion I was told that my bill was taken care of and I owed nothing. Okay I though great finally some good customer service! WRONG i just received a letter from a collection agency trying to turn me over for a bill of $19.95 that I didn't even know that I owned. Since I was told by a rep it was taken care of. So to not go against my credit I had to pay this fee plus a $5 fee to make the payment. To say this company is awful is an understatement. I would never ever ever ever recommend them to anyone! They're ridiculously expensive and have so many fees and their customer service representatives have no idea what they're talking about. Use big river! read more