Horrendous. Terrible customer service and awful tech support. Do yourself a favor and avoid PNC…read moreat all costs.

Of all the PNC branches in the area, this one is my far the best with the most attention to detail…read moreand customer support. They caught issues with my account TWICE that no other branch alerted me to. Cori and Andrew deserve special notice.

I recently needed to go to Wells Fargo to have a check endorsed. After stopping at the Haddonfield…read morebranch, I was very disappointed. But my experience at the Cherry Hill branch has been the exact opposite. The Branch Manger, John, has made my two visits here seamless and pleasurable. The other staff here has also been friendly and accommodating.

Crappy bank with some amazingly good bankers. It's nice to have actual professionals like Karen…read moreHines who fixes all the messes her young whipper snapper colleagues create for me. Good customer service is far too rare. Thanks to Karen for reminding me how customer service outta be.

The first thing I would say is that TD Bank should change their motto from "the most convenient…read morebank" to the most "Inconvenient bank". It is very clear why they receive so many one star reviews. I was at the drive-through today trying to simply cash a government issued check. The entire process took more than 25 minutes. It took three people to come to the window to try to resolve this extremely difficult procedure of cashing a check. Especially since we are at a bank. The manager was inconsistent, unprofessional, rude, and walked away when I asked her for her name. The two tellers were equally unprepared and unprofessional. When I asked one of the tellers the manager's name, she told me I could write it down and quite frankly I think she made up a name. The transaction which should have been simple and quick, became frustrating, drawn out, and certainly not to the advantage of myself, the customer. I immediately called someone at the headquarter office so that I could report this extremely negative and unnecessary experience. Honestly, if you are unprofessional, unprepared and unqualified apply for a job at TD Bank.

MINUS 10 Stars if Possible!…read more An apology letter was received from this unprofessional manager, Jay. In it, he states, "I apologize for the way you (me) felt" What a bunch of Bullsh*t. Apologizing for that isn't an apology at all. "Sorry you are feeling this way" I will remove ALL my money from this crappy company. Terrible. Horrible Manager. Terrible staff. Unprofessional, miserable people. This branch and its manager in my opinion should not be in any position to care for its customers. Mr. Patel is the Manager. The Bank itself has NOT adjusted to the requirements of the Pandemic nearly as well as other banks. Restrooms still closed after 20 months of the start of the pandemic? The bank treats their customers like we are a bother. Horrible Bank, Horrible Staff, Just a lousy Bank company now. Where is Vernon Hill when we need him? Oh, yea he is with a very good customer service Bank now - Republic Bank.

The bank has hidden charges never disclosed when I opened the account such as a $6 per day…read moreoverdraft fee, which no other bank has. I tried to close my account several times and pay off the overdraft, but thet refuse to tak off predatory fee and continue to bilking of my account. Do not bank here, open a bank account at one of the major national bank that is not starving for money.

Republic Bank has locations all over Southern New Jersey and parts of Pennsylvania. I recently…read morestarted using some of their services and stumbled upon this location. This Republic Bank is located in the heart of Haddonfield in a beautiful red brick building. The inside of the bank is modern and clean. The employees are welcoming to both humans and dogs (dog biscuits and water bowls can be found here). According to their website this location has a drive thru, but personally I parked in one of the metered spots at the entrance of the building. Republic Bank is open 7:20 am to 8 pm during the week, 7:30 am to 6 pm on Saturdays and 12 pm to 4 pm on Mondays.

BEWARE - Be Very careful in monitoring your accounts if you choose Citizens Bank as I unfortunately…read moredid! 1 - This is the only bank or financial institution I have ever dealt with that does NOT post online daily interest rates - NO transparency. 2 - Probably not a coincidence, my savings/money market account interest rate (with a balance over 150K) was arbitrarily dropped from 3.2% to 0.05%. I only saw this in receiving my monthly statement. Calls to the CB main office (person handling my account in the Cherry Hill branch was irresponsible, ducked calls and Emails) resulted in me being told the bank can change one's interest rate at any time, No Reason Necessary. 3 - My corresponding savings account at TD Bank was earning a consistent 4.1%. Keeping my account at CB cost me well over $1000. in lost interest for one year. I have CLOSED the CB account and am Very Sorry to ever have opened it. One cannot trust Citizens Bank - total betrayal of customers and lost money.

I do not bank here, but I had to deal with them because of an estate issue. Bridget Murray helped…read moreme navigate a difficult problem. She was professional and most importantly, she followed through. Excellent!

This isn't just for the bank because you actually can't call into the bank. However, this is for…read moretheir customer service. The only people that you can contact on the phone. They get you in acting like you're going to get a low interest rate on your car loans, they tell you interest rates from like 3.5% of 17% however they can't even tell you what criteria needs to be for what bracket of interest rates. I've never taken out a loan where they couldn't tell me what criteria you to meet to see if you even wanna do business with them. Technically you could have perfect credit and you can meet all the criteria and still get 17 percent interest rate if that's what they want to give you. It is a scam. Stay away from them. They lure you in on false pretense and then can't answer any questions which as a financial Institute they should be able to answer all questions. A car salesman could answer more questions about finance than their own financial institution can answer. They lost my business on that. Could've made a lot of money off my loan, I've been with the banks and their credit cards for over 15 years, I have a personal relationship with finance as well. So this leads me to believe that they have under trained staff. Ignorance is no excuse. For anyone who's reading this, in case you are unaware, as many people are, when they run your credit if you decide to not take out a loan with them, it will drop your credit by 20+ points. If you don't take the loan, it looks like you've got denied. Therefore them not being able to answer your questions properly could result in you dropping into a credit score bracket that you won't be able to get lower interest rates because they suckered you in. If you want to Bank with them, they aren't so bad they have benefits other banks don't have. But it comes the cost because there's only one location in the entire state of New Jersey.

I have been banking with Navy Federal Credit Union for 20 years and this branch has always given me…read morea top tier experience. The branch itself is clean, well organized and clearly marked for the service you are looking for that day. You are always greeted by a friendly rep at the door to ensure you're heading to the right place or getting an appointment if you aren't sure. From mortgages to car loans or other banking needs, the advisors are always incredibly patient and knowledgeable. They understand your needs, provide advice or feedback, show you the numbers and potential alternatives, and then set you up for an easy checkout experience. I could not more highly recommend NFCU and this Cherry Hill branch!

This without a doubt has to be the most "Ghetto" bank I've ever had the displeasure of stepping in…read more Never enough tellers, system always breaking down, etc. I've been in this bank practically on my own on a rare occasion, no line, no one ahead of me and I've still had to wait on a teller. Unbelievable. Even now as I write this I'm waiting on a teller as I'm hearing two employees small talk. I can do without their forced "Good Morning". Just add another teller as needed and use common sense. They should know by now what days they get more clientele. I'm always dreading going to this bank and whenever possible I opt to travel a couple miles down the road to the cherry hill branch even if this one is closer.

I'm giving this a torn 2 stars. Pre COVID-19 I would of given it a four, you could go in talk face…read moreto face about any concerns we were having (which were a few) and they were very kid friendly. Now with just the drive thru being open we were missing money in our account (all iTunes charges and none of us have an Apple phone) and we also weren't getting our monthly statements. After going through the drive thru a few months later when they should have been very well into the day to day of just the drive thru being open they are sending my drivers license to the wrong car and I got an envelope of cash not meant for me. Seriously, these are the current conditions, it's September you should have this down by now.

Extremely poorly run ! incompetent employees!Internet service from the 70s unfortunately connected…read moreto Comcast which is even more poorly run than the bank !

I've been banking here for a while and it never disappoints. The staff are genuinely friendly --…read morenot in a scripted way, but the kind of friendly that actually means something. On my last visit, an employee held the door for me on my way out, which is a small thing but says a lot about the culture of a place. The lines move quickly, so you're never standing around waiting, and account holders get free notary service, which is a perk I didn't expect but have used more than once. It's the kind of neighborhood bank experience that's hard to find anymore.

I was at the drive thru today and the lady ask for my atm card and ask to verify my address…read more All I wanted was to change two $20 bills. Its not like i'm withdrawing money out of my account. I did provide my atm card and she still needed me to verify my address. This lady teller is a loser. She was way out of line. I did remain professional the entire time.

SHOVEL YOUR SIDEWALKS!!! 2 doors down is student crossing…read more Then they are forced to traverse your unshoveled sidewalks with their heavy backpacks and bicycles. Not to mention all the elderly that walk to the library and dog walkers in the neighborhood. Ridiculous! And terrible business. Someone is going to fall and hurt themselves. Guess what they're going to do after that?

Incredibly rude staff and a very long wait. I have never had this poor service at a bank before. I…read morecannot tell if they are incompetent or just rude. I withdrew money from my account, and was not asked how I would like it. When presented with over 1000 dollars in cash, I asked for it in check (because who wants that in cash?) and was told that was not possible and I should have asked sooner. Then, since I had just withdrew all the money from my account, I was told she could no longer answer any questions or help me since I was no longer a member of the bank. Maybe other TD banks are okay, but this one is terrible.