The ATM machine seems to be down more than it's working. Very inconvenient for people who work and…read morecan't make it in the branch during normal business hours.

Props to my former co-worker/friend who tipped me off to PFFCU a good five years ago!…read more Great earning, staff, and perks! CHASE po'd me by not being able to see my savings account online due to inactivity so I closed my account and got a much better plan here! Boom - bing - bang - DONE and happy! Glad CHASE forced my hand!

Amazing people work there. They are helpful and knowledgeable on the ins and outs of banking.read more

This isn't just for the bank because you actually can't call into the bank. However, this is for…read moretheir customer service. The only people that you can contact on the phone. They get you in acting like you're going to get a low interest rate on your car loans, they tell you interest rates from like 3.5% of 17% however they can't even tell you what criteria needs to be for what bracket of interest rates. I've never taken out a loan where they couldn't tell me what criteria you to meet to see if you even wanna do business with them. Technically you could have perfect credit and you can meet all the criteria and still get 17 percent interest rate if that's what they want to give you. It is a scam. Stay away from them. They lure you in on false pretense and then can't answer any questions which as a financial Institute they should be able to answer all questions. A car salesman could answer more questions about finance than their own financial institution can answer. They lost my business on that. Could've made a lot of money off my loan, I've been with the banks and their credit cards for over 15 years, I have a personal relationship with finance as well. So this leads me to believe that they have under trained staff. Ignorance is no excuse. For anyone who's reading this, in case you are unaware, as many people are, when they run your credit if you decide to not take out a loan with them, it will drop your credit by 20+ points. If you don't take the loan, it looks like you've got denied. Therefore them not being able to answer your questions properly could result in you dropping into a credit score bracket that you won't be able to get lower interest rates because they suckered you in. If you want to Bank with them, they aren't so bad they have benefits other banks don't have. But it comes the cost because there's only one location in the entire state of New Jersey.

I have been banking with Navy Federal Credit Union for 20 years and this branch has always given me…read morea top tier experience. The branch itself is clean, well organized and clearly marked for the service you are looking for that day. You are always greeted by a friendly rep at the door to ensure you're heading to the right place or getting an appointment if you aren't sure. From mortgages to car loans or other banking needs, the advisors are always incredibly patient and knowledgeable. They understand your needs, provide advice or feedback, show you the numbers and potential alternatives, and then set you up for an easy checkout experience. I could not more highly recommend NFCU and this Cherry Hill branch!

I've had a great experience with American Heritage Federal Credit Union. If you're looking for a…read moreplace where your money can actually grow, even while you sleep, this is it. Their accounts and savings options make it easy to build momentum with your finances and watch your balance steadily increase. One thing I really appreciate is that they offer a free coin counter. That might sound small, but it's a huge perk. Instead of going to Coinstar and losing a chunk of your money just to use the machine, you can bring your coins in and deposit the full amount directly into your account or cash out so long as you have an account to begin with. The staff has always been helpful and professional, and the overall banking experience feels straightforward and customer-focused. Between the savings opportunities and convenient perks like the coin counter, it's a great place to keep your money working for you.

Worst financial institution I have ever dealt with. I had an auto loan through them and paid off…read moremy loan within 2 years. The account is still open with a credit balance. I have tried to get my money back several times and keep getting the run around. I filled out a letter with my intention to close the account and sign the letter. I received a letter back from them saying that I had to fill out a form. I filled out the form and received a letter back saying that they didn't get it in time and had to close the case out. They still have my money , but I am not giving up.

My sister gave 150 percent working for this Bank Asa Consumer Lender. Worked during her…read morevacations...weekend Of course was never paid for the many Hours she gave. Always there for her clients. Never took all her vacation. She was diagnosed with Stage 4 Colon Cancer. The Corporation has never done a thing for her except to have HR call the 2nd week in and say if your not back in 12 weeks you don't have a job! How nice! So to the Billionaire who owns this Bank you should be ashamed of yourself! When you care more for your dog then a human being your a very awful man! My sister is a Gem! Nicolle Vezza is her name. She helped make your Bank what it was!

REPUBLIC bank should really change their name to dictatorship bank. Their policies prevent you…read morefrom accessing your money and using it. We had a large deposit put in out account for the sole purpose to pay off some of our debt, "REPUBLIC" put a halt to that plan. Telling us that if you pay more than 2k in bills you have to get written approval from the bank. Stating that this was their policy! I call B.S. if the funds are available in my account it should matter if I pay 10 million or .01 cent the transaction should go through. Crap bank, crap policies and CRAP customer service! Stay away from shithole

Pinnacle fed Credit Union bank merge with Garden State fed credit Union bank…read more The transition between banks is a disaster I place calls. I try to talk to somebody and I haven't received any response. I was placed in a Q with 120 people ahead of me and I'm still waiting for an answer. I have my homeowners insurance and car insurance due, and I don't even know if the checks were cash in my automatic payment because the routing number might be different from Pinnacle Bank When things settle down , I am really considering going to another bank after 36 years of service with Pinnacle Bank My main problem is I have all direct deposit and all bills paid on Automatic Payments Nick Rulli

My complaint is not directed at GSFCU but the company that they have hired for fraud. I have never…read morehad my account locked, ever by any company because Artificial Intelligence or someone who does not understand what transactions I have on my account. They have a company that is outsourced and there is a language barrier with the reps that I spoke to and they put the freeze on my account over Labor Day weekend and two other times after that because of a charge for $3.99 for a company that I have been doing business for over 30 years. I was out of town when my account was frozen, so you can imagine how frustrated I was when I was attempting to use my card at Dunkin Donuts for $9.00 and it was denied. I was unable to call the credit union, or the company that had been hired to monitor GSFCU accounts. When I finally reached the company, after the holiday then actually questioned me about my charges even though I told them that they were authorized by me! He refused, then he started going through my account and questioned me about charges that were none of his business. I felt that a total stranger from who knows where had the ability to go through my account and pick and choose what he felt was fraud. I no longer deal with GSFU due to this invasion of privacy!

Sad that only ONE drive up ATM machine exists here and it is broken on a holiday weekend?? So sad…read morethat Wells Fargo has deteriorated even LOWER after the scandal that shook them up and caused multiple bank closures! Do better, Wells Fargo..PLEASE!

The tellers are friendly and diligent. My review is based off one experience…read more I visited this branch and spoke with someone about opening a new business account. I explained to her my current involuntary account closure at BOA due to high risk business sector by the FDIC, in the entertainment industry. I wanted to open an account there and discussed my concern about coming up in early warning or chexsystems. She asked questions and answered them for me. She didn't let me speak or educate her on the business. She made her own conclusions and said she would discuss it with her manager and call me back. She never called back nor did she return my calls. Weeks later, I ran into her at this branch again and said "hey, so you never returned my call or called me like you were supposed to". She went on to tell me it was because her manager denied my request to open the account. Then walked away and whispered "I did call you but got your voicemail". Lies! She didn't leave a message either. I called the branch and asked to speak to the manager Rosa who indicated that she didn't deny the account, in fact, it was her back office. I asked how they denied the account if I never physically attempted to open one? I never provided any of my articles of incorporation. They were just discriminating based on being in the entertainment industry of music, television, fashion, etc. I also, walked in, and opened an account with someone else prior to this. So in speaking to Rosa, I told her I didn't understand bc I just walked in and made a deposit in my NEW ACCOUNT.

I've only been to this bank once but I found it clean and well kept... It's not a big bank, it's…read morequite small inside and outside... The parking lot is also clean and well kept... If you don't have any type of directions or coordinates you might drive by it... I almost missed it...

my account was supposed to be frozen because I was the victim of fraud. The Moorestown branch…read moremanager assured me it was frozen and nothing could be taken out of the account. I told her I had other checks out that may have been stolen as well that were not to be cashed. She said thats what the point of freezing and account is. I had $5,000 dollars worth of checks cashes without my knowledge on a "frozen" account. They "forgot" to freeze it. TERRIBLE SECURITY

Good people. Good bank. Worth being a customer for sure!read more